Sticky situation--looking for opinions

Jeafl

<font color=red>Has an emergency auto hammer & kno
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Apr 14, 2000
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In the scheme of things, this isn't exactly earth shattering, but...

A couple of years ago I met a woman whose daughter was in my daughter's dance class. It turned out that she is a hair stylist at a pretty ritzy salon 3 days a week. The other 2 days she works out of her home (she has the whole set-up in her basement). I ended up having her cut my hair in her home and she has done a very nice job. She was a little cheaper at home than at the salon, but certainly not super cheap.

Last October she had her gallbladder out, so I ended up having to go to someone else. This new woman did a GREAT job and I really liked her better. Out of loyalty though, I went back to my friend when she was feeling better. What's driving me crazy is that she is now very limited as to when she will cut hair at home, plus, she never answers her phone, I always have to leave a message and sometimes it is a week before she calls me back, then another week or two before she can get me in. I would like to stop going to her, but it would be very awkward because I see her ALL the time at dance, skating and hockey, not to mention running into her all the time at the store. She is kind of funny about people that stop going to her and then wanting to come back. She has ranted about that to me before concerning other people. She definitely doesn't take it lightly when someone betrays her! Going to her at the salon isn't really a good option because the salon is 45 minutes away and really not that convenient.

So, am I stuck going to her or should I just stop and hope she never mentions it? (I highly doubt that will happen!)

The other bad thing is that she has also raised her prices so that she is just about the same price as the woman at the salon nearby that I really like. What should I do???
 
Go to the new person. When I go to my salon, I can tell from overheard conversations, that many women switch salons (maybe going to a cheap place for the cut and the ritzy place for the color job..or visa versa) and the hairdresser always is polite and says "hi,haven't seen you in a while" in a pleasant way.
 
Go to the person you like.

I don't know what you would say to her, but her availability would be an issue.
 
I agree, and I'd also bring up the scheduling issue as the reason you switched.
 

Go to the person who is cutting your hair the way you like it! If the former cutter brings it up, just blow it off and say something like, "Yeah, I realized that you were busy so I thought I'd cut you a break. So-and-so across town could fit me in so I took her up on it. She did a good job I think." or something like that. :)
 
I agree with Saffron, tell her you found someone else who is more convenient to you. But downplay it, because you don't want to burn any bridges with a hairstylist. Trust me, I learned the hard way with that once, when I had to go back to my former hairdresser and beg for her mercy. :eek:
 
I agree, go to the person you like! If she feels "betrayed" well, that seems rather unprofessional. You are spending your hard earned money to get you hair done, I think you should go to the place you like and at a time that is convenient for you!
I must say, you seem like a very sweet person to concerned about her feelings!
 
I would just go to the new person who does a great job cutting my hair. If your friend says anything to you then just tell her you really needed a hair cut right away. Do you think you will want to go back? Surely there are other more dependable people available to cut your hair if the new person doesn't work out.

Katholyn
 
Ditto Saffron and lulu, go to whomever you wish. If she feels "betrayed", that's a very unprofessional attitude. This is business and she has been unavailable to you. Enjoy your new stylist! :)
 
I agree, Jill.
I work like your friend does: at home, about 3 days a week, I don't answer the phone ( I do call backs instead--I can't work and talk at the same time:rolleyes: )

If she is that booked (because I am too) she would work you in before that if she was worried about you going somewhere else. No, she doesn't want to lose a good client like you, but she isn't bending over backwards to keep you either. I have people I have done their hair for for 20 years now. Sometimes we could all use a change. ;) She shouldn't bad mouth you but if she does, it is her problem. You should go to the person of your choice who does a great job on your hair. You sound like you are ready for a change. :)
 
Thanks everyone. I think I will go to the new person. I would feel better about it if I wasn't going to be running into the old person all the time. Since our kids are in the same classes, we see each other quite a bit.

Buckalew, I agree with you 100% that you can't cut hair and talk on the phone at the same time. I know I wouldn't like the stylist chatting away with someone while she was cutting my hair. This woman, however, hasn't returned my call since last Friday. It isn't just me either, 2 other friends also have the same problem with her returning calls in a timely fashion. Sometimes I think it is just a power play on her part.
 
I felt the same way as you for a long time, but once I made the break to a new hairdresser, I felt better about it. Change!
 
Try this style. It's very low maintenance.

<IMG SRC=http://www.donnacalva.it/KHAM.JPG>

Bald is beautiful!

Adam aka Big Dude
 
I don't see the problem. You don't owe her any explanation for your choice. It is your hair and you have the choice to use anyone you like. You are paying for a service and if the service is not what it should be for the price, you go somewhere else.

When I buy gas, I go where it's cheapest. I don't worry about hurting the gas station's attendant's feelings.

When I buy groceries, I do the same.

It wouldn't matter to me if the attendant or the grocery store manager I saw in other settings.

If she doesn't want people leaving her to go to other hairstylists, then she should provide the proper kind of service for the amount she is charging.

You owe her nothing.
 
jipsy, the problem is that we have become friends. If I were friends with a gas station attendant, I'd feel guilty about going elsewhere for gas too. Being too nice is a major personality flaw of mine! ;)
 
Just tell her that your schedule is really full. When you decide you need a haircut, you have trouble getting an appointment. You've met someone whose schedule isn't as full as your friend and can work you in. Think through what you will say in advance so you won't stammer aroung (like I often do). Don't act scared to face her, but be matter-of-fact. If she is offended, so be it.
 
i would go to the person you like better and if your old stylist has a problem tell her it was too hard to get a hold of her. she should understand. people change stylists all the time.
 

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