We just returned and stayed at Grandstand on room 9201. IT was a great location (not too far away from the main bldg) and a short walk to the pool. Our view was of the golf course, water, and a TreeHouse Villa to the far right. It was quiet and beautiful. The bus stop was also very close and we were the first to be picked up and dropped off. Some people do not like having to go to all of the other stops in the resort, but it really only took a few minutes and we didnt' mind it at all.
The studio was great. MY DS8 and I slept in the bed and my DS13 was happy to have the pullout to himself. It was pretty comfy...he really liked it. I thought the bed was extremely comfortable and I am pretty picky!
I really only had a few issues with our stay. We took the redeye and arrived early on Sunday morning. We were VERY lucky that our room was ready at 1100 so we went and took a nap.
I like to take baths and read sometimes. I trieed to take one and realized that we had no tub stopper...CURSES! I called housekeeping, Sunday, Monday, and Tuesday.....I called once each morning and night and was VERY polite. I was told that one would be delivered soon each time. Finally on Tuesday evening, after three days(which I think is pretty long to not receive one), I called the front desk to speak to a manager. I got transferred to a phone where it just rang and rang. So...called housekeeping again and explained my story and asked if there was anything else I needed to do because I had been told for three days that it was on its way. ***Remember...I was VERY nice on the phone. ***
The lady was very snitty and said that the reason I wasn't getting it is because it is a maintenance issue, not housekeeping. I told her that I was unaware and that I was never told to call maintenance....every person that took my calls said that they would take care of it and have it delivered. If I knew that I needed to call maintenance I would. I told her that I would call maintenance right away and she said, "Nevermind....we will take care of it"....
My other housekeeping issue is that they never gave us our service. We stayed nine nights and we did not receive our 4 or 8 day services at all. NO replacements, no towels, no cleaning, no nothing! Please do not blast me becuase I know that I could have called. Honestly, after the service (or lack of) I received for a simple bathtub plug, I really didnt' want to deal with another bad service issue. (I work in a very high stress and pressure job in the military and recently lost my sister to breast cancer and am taking guardianship of my nephew so it has been a very stressful time and my family really needed a relaxing vacation that was stress-free...no drama!!!!) Also, we had plenty of towels that we got the pool and I did laundry as well. I brought enough toiletries and plates, etc....so we didn't really need any of the stuff. And we weren't very messy so keeping the room and bathroom clean was easy.....
So other than the housekeeping issue, we loved SSR. It was beautiful. I know it was very big and overwhelming at first, but that was only for the first day. We loved our stay and would go back (of course we want to try the other
DVC resorts out....
Let me know if you have any other questions....