SR Romeo Offer?

[rhiannonwales]

no i didnt cancel yet.I will probably call tomorrow and do it.

 

[murphnjamie]

I did this one through QR on 3/8, got credited quickly and got my stuff today. I tried to cancel by phone and got put on hold for over 15 minutes. I sent an email cancelling and complained about the service. I'll let you know if I get it all taken care of by email.

 

[rhiannonwales]

This company seems to be run out of someones home its so disorganized! I am really disapointed in this one.

 

[disneyfanfamily]

I cancelled awhile ago, AFTER I received the items. (Which my DD6 LOVES). I have not gotten any more charges or shipments. If I did get another shipment, it probably wouldn't bother me a whole lot because DD keeps asking me if there are more Romeo books.
Angela

 

[LisaNJ25]

I got my books in the mail today. The packing slip does have both an email and phone number to call. Has anyone tried to cancel by email?

 

[MyGoofy26]

Can you post the email and phone number? I think in a cleaning rampage, someone threw my packing slip away. I can't find it.

 

[Wilsonfamily4]

Okay I recieved books today and sent an email out. We will see if this is a way to cancel. I will wait a few days and then call. Anyone else doing this as well?
email-customercare@romeosworld.net
phone-1-866-429-0584

 

[MyGoofy26]

Thanks! I just sent an email (and I'll call if I don't hear back)

They're cute books and I probably would have kept the subscription (I get the Disney ones for my lil cousin) but they're a little too young for my cousin. She's in 1st grade but at a 3rd grade reading level, so I don't think these will hold her interest too long.

 

[Wilsonfamily4]

I agree they are a little young. I was thinking if they didn't cancel right away it would be fine but they are just too young.

 

[LisaNJ25]

Okay I recieved books today and sent an email out. We will see if this is a way to cancel. I will wait a few days and then call. Anyone else doing this as well?
email-customercare@romeosworld.net
phone-1-866-429-0584

yep.. just emailed them

 

[luvdisney00]

About how long did it take to eventually get the books? I just joined on Sun. and I was wondering how long it will be. The books look cute, and my youngest is 4 so I think this might be something we'll like.

 

[MyGoofy26]

I signed up when it was first offered and just got the books last week. I can't remember the date I signed up, but I was credited the 8th. I remember it didn't take long to credit - within a day or 2. Sooo. . within 2 weeks?

 

[Wilsonfamily4]

I got this just now form my email this afternoon. So looks good so far

I am processing your cancellation now. Your cancellation number is -----.



Nick Slater

Operations manager

Black Dog Books LLC

customercare@romeosworld.net
Home of Romeo's World™

 

[murphnjamie]

I cancelled by email and received a confirmation yesterday. I also mentioned something about the horrible phone service which they acknowledged and said they are looking into it. Didn't get a confirmation number though.