minniebride
DIS Veteran
- Joined
- May 4, 2009
- Messages
- 2,250
Don't go. This is the worst rip off at Disney ever! We booked tier 1 and were seated at a table in the front where the salad was wilting nicely in the sun when we arrived. On a positive note, the bread was warm. Then our sweaty waitress came to take our drink order. She returned 15 minutes later with our drinks (table of 4). They do not offer to change plates between courses, so if you like a clean plate when your main dish comes, you're out of luck. Then the main course was delivered by our even sweatier waitress. The ribs were fatty and rubbery and the family style chicken needed to be ripped apart by me into sections my family could handle. I couldn't stand anymore so I talked to a manager and we got a full refund and left immediately. The entertainment was amateurish but the performers put their hearts into it, we didn't make it past the first two performances so it may have gotten better. I'm cured of ever trying a Disney dinner show ever again!
It sounds like alot of your complaints were due to the weather and not the actual Luau. I'm sure the entire place (staff and guests) were sweaty if the weather was so hot that the sun wilted the salad. I've been to 2 other family style restaurants at WDW and I don't remember the plates being replaced like at a buffet.