Spent 1.5 hours on the phone with dining reservations last night!

[stargazertechie]

I'm not even sure what just happened, but last night somehow I ended up on the phone with reservations for 85 minutes.... to make a total of 4 reservations and cancel 3 existing ones

We shifted our trip date by 1 day. I needed to rework my ADRs. I only called in to try and find a new breakfast opening for Ohana and cancel the one I had previously.

This CM was incredibly thorough, but it was actually insulting to my intelligence. From the get-go I let her know that I'm a frequent guest (8 trips in the last 4 years) and I knew what I wanted. I get that they have to go through their script re: cancellations, transportation, etc.. but I didn't need an in-depth explanation on how to take the bus from POFQ to get to the MK for breakfast, thanks. I also didn't need suggestions for other restaurants outside of the parks that I was going to for that day. No, the Norway Princess Dinner is not something I would like to book the day I'm at MK, even if it is "so much more magical" than Tony's.

Is there a head-exploding smiley? If not, there should be

 

[jagafen]

Is there a head-exploding smiley? If not, there should be

Not that I'm aware of, but it sure would come in handy. I'm sorry that took so long. I called on the 20th, waited about 6 minutes, and made my 4 ADRs in less than 10 minutes.....next time, ask for my CM...there was no fluff, she covered her bases, yes, but I think she could tell that I had my act together on my end too!