Special room requests

[biscuitgirl]

A couple of weeks ago, there was a thread regarding upgrades at resorts. Some people said if you ask the CM for an upgrade, they tend not to give it to you. How does this work if I requested a room? For our Sept trip, they did not have any king rooms at POR for free dining. I had the CM put in a request that I would highly like a king bed. When I check in, will they let me know if I got my request or not? If I don't, can I still ask? My DH really really wants a king bed. I don't care if we have to pay the difference or not, so I am not looking for a free upgrade. Sorry for the dumb questions, but I am a Disney Noob and don't want to make any Disney no-nos.

 

[Jaymie]

I don't see any harm in asking when you check in.

 

[Mrsjvb]

requests are always just that.. there are no guarantees and even if you were to tell the CM< up front you were willing to pay the difference, it may not be possible.

sometimes you have to decide the order of your priorities.. whether it be FD , or a K size bed or a pool view.

 

[RMulieri]

A king bed request is not the same thing as asking for a free upgrade.I think what people mean by free upgrade, they mean like booking a standard category room and asking to be upgraded to theme park view or water view.Or booking water view and asking if concierge is avail. A king bed is a special request.You can ask at check-in if it is avail.If it isn't, there really is not much you can do about it.

 

[fla4fun]

It never hurts to ask, but if I were you, I would continue calling and trying to get it settled before your arrival. King beds are a separate bookable room type at POR, not a request like at the deluxe resorts. So if someone cancels one, you might get lucky and be able to book it ahead of time.

 

[CleveRocks]

A king bed request is not the same thing as asking for a free upgrade.I think what people mean by free upgrade, they mean like booking a standard category room and asking to be upgraded to theme park view or water view.Or booking water view and asking if concierge is avail. A king bed is a special request.You can ask at check-in if it is avail.If it isn't, there really is not much you can do about it.

What you are saying here (the sentence I put into red in the quote above) does not apply to Moderate resorts. At the Mods, a king-bed room is a separate room category, that one must reserve and pay extra for in order to guarantee. Walking up to the front desk and requesting a king-bed room at a Moderate resort is EXACTLY like booking a standard room at a Deluxe but then asking for a theme park view or water view. At a Moderate, king-bed IS an upgrade.

That being said, it can't hurt to ask. You never know what cancellations might have occurred.

 

[biscuitgirl]

It never hurts to ask, but if I were you, I would continue calling and trying to get it settled before your arrival. King beds are a separate bookable room type at POR, not a request like at the deluxe resorts. So if someone cancels one, you might get lucky and be able to book it ahead of time.

I was told when I booked that king beds were not available with free dining (I guess because they don't have as many? ). The CM told me I could request it, however. I could have misunderstood her, though.

 

[Lynne M]

There's no harm at all in asking when you check in. I understand that you don't want the CM to think you're looking for a free upgrade; I wouldn't either. I'd probably say something like "What would be the additional cost for a king bed room, and do you have any available?"

 

[mbanks21]

Thats crazy if they told you king bed rooms werent allowed with free dine, you just had to find one available. Only the AKLV didnt qualify for free dine

 

[disnut8]

Thats crazy if they told you king bed rooms werent allowed with free dine, you just had to find one available. Only the AKLV didnt qualify for free dine

Disney didn't say it wasn't "allowed". It just wasn't available at Riverside during the free dining period. For whatever reason. It is a separate booking category so it's possible that the free dining rooms are only in the standard bed configuration.

I like Lynne's suggestion. Ask "What would be the additional cost for a king bed room, and do you have any available?"

 

[CleveRocks]

With any promotion, be it Free DDP or an AAA discount or whatever, these are not across-the-board discounts. They are discounts offered in order to sell more rooms. If enough rooms of a specific category/type are already sold, then Disney no longer feels they need to offer the discount.

So in the previous case with king-bed rooms at POR, it's not that that category is never permitted to have that discount, it's just that enough king-bed rooms were already sold for those dates such that they didn't feel the need to offer the discount on that room category anymore.

If you had a fruit stand and your red apples were selling very very well but you still had way too many green apples, you'll offer a special promotion to sell more of those green apples, but you won't budge on the price of your red apples, since they're already selling quite nicely. Know what I mean???