Southwest credit / refund voucher question

[sunlover13]

I have a $100 credit from my last flight dropping in price. It is under 1 confirmation number. However, when I look on SW's website, it is split $25 each for each of my family members.

I was hoping to use all $100 on a flight for just DH and me.

Is this possible or will I only be able to use $50, $25 each?

TIA!

 

[jennyjinx3]

I just had the same with Jetblue, but I think because the credit is under one confirmation number you should be able to use it even though it is in different family members names.

After I applied the whole credit to our flights, I received an email showing how it was broken down between all the family members. No problems using it all though.

Hope that helps. Maybe SW is similar.

 

[sam_gordon]

I have a $100 credit from my last flight dropping in price. It is under 1 confirmation number. However, when I look on SW's website, it is split $25 each for each of my family members.

I was hoping to use all $100 on a flight for just DH and me.

Is this possible or will I only be able to use $50, $25 each?

TIA!

I'm pretty sure (based on Dis posts) any credit goes to each TICKET, not reservation number. So I'm thinking you're only going to be able to use $50.

Also keep in mind, that credit will expire (you need to complete travel, not just purchase a new ticket) one year from original PURCHASE. So if you booked in April '13 for an October '13 flight, you need to use the credit by April '14.

 

[luckyman_apd]

I'm pretty sure (based on Dis posts) any credit goes to each TICKET, not reservation number. So I'm thinking you're only going to be able to use $50.

Also keep in mind, that credit will expire (you need to complete travel, not just purchase a new ticket) one year from original PURCHASE. So if you booked in April '13 for an October '13 flight, you need to use the credit by April '14.

Yeah, each person gets $25. It's non transferable I believe.

 

[sunlover13]

Well that stinks!

Thanks for the responses.

 

[DebbieB]

It's per person. I just used a credit to rebook a flight and it errored because my new ticket was Debra B* and the credit was under Debra A. B*. So I changed my new ticket to Debra A. B* and it went through. So it checks to be sure the names match exactly.

 

[mdsd8700]

Also keep in mind, that credit will expire (you need to complete travel, not just purchase a new ticket) one year from original PURCHASE. So if you booked in April '13 for an October '13 flight, you need to use the credit by April '14.

This a great point! If there is any possibility the new reservation made with the credit will need to be cancelled/changed it is key to make sure that changed travel will occur before the ORIGINAL PURCHASE. Meaning that you will lose the entire cost of flight not just the credit portion of any travel not completed the original purchase date because the NEW reservation is now tied to that original purchase date not the current purchase date. So it is possible to lose the entire cost of the fare over the $25 credit.

I believe once the credit expires you can reinstate it for $75 but that might or might not work out to be advantageous.

I hope stated that clearly, if I didn't maybe someone else can say it better....LOL!