Southwest credit - can either of us use it?

[nkereina]

DH and I are on the same flight reservation. I caught a fare drop today, so I managed to get a $60 credit. Is this $60 credit available for EITHER of us to use? Or is it $30 for me and $30 for him? We'll be taking separate trips next year, so COULD we split the credit up between the two of us? Thanks!

 

[mb187143]

DH and I are on the same flight reservation. I caught a fare drop today, so I managed to get a $60 credit. Is this $60 credit available for EITHER of us to use? Or is it $30 for me and $30 for him? We'll be taking separate trips next year, so COULD we split the credit up between the two of us? Thanks!

It should be one $30 credit for each of you. That's how it's been when I've done this with myself and DH.

 

[DebbieB]

Credits retain the original passenger. You can't give it to someone else.

 

[nkereina]

Credits retain the original passenger. You can't give it to someone else.

Right, but they showed it as a lump sum and didn't itemize or differentiate to show who had what. That's where my question came from. I'll remember we each have $30 to use unless we fly together. Thanks!

 

[pooch]

When you go to use them, they will show up passenger specific

 

[mb187143]

Right, but they showed it as a lump sum and didn't itemize or differentiate to show who had what. That's where my question came from. I'll remember we each have $30 to use unless we fly together. Thanks!

Even when you fly together, they will be applied as two separate $30 credits. SW accepts up to 4 methods of payment toward a reservation so you could use those two credits plus, say, a gift card and a credit card or something, but if the price drops again and you rebook again, you'll have two credits each, and unless those 4 credits covered the total fare, you would not be be able to use all 4 at the same time. Hope that's not too complicated of an explanation.

 

[kamcgrory]

Where are credits listed to see if you have any?

TIA!!

 

[nkereina]

Even when you fly together, they will be applied as two separate $30 credits. SW accepts up to 4 methods of payment toward a reservation so you could use those two credits plus, say, a gift card and a credit card or something, but if the price drops again and you rebook again, you'll have two credits each, and unless those 4 credits covered the total fare, you would not be be able to use all 4 at the same time. Hope that's not too complicated of an explanation.

Made perfect sense! Thanks for the info.

Where are credits listed to see if you have any?

TIA!!

You have to go in as though you are changing your flight and then select the same one you have booked. It will apply what you've already paid and if the cost is less, it will show a difference. They sent me an updated itinerary in my email and at the very bottom it shows I have a $60 credit balance left to use.

 

[mb187143]

Where are credits listed to see if you have any? TIA!!

Made perfect sense! Thanks for the info. You have to go in as though you are changing your flight and then select the same one you have booked. It will apply what you've already paid and if the cost is less, it will show a difference. They sent me an updated itinerary in my email and at the very bottom it shows I have a $60 credit balance left to use.

You can also find this on the southwest website if you go in to manage reservation and then "view travel funds". You'll need the first and last name of the passenger and the confirmation number associated with the funds.

 

[Rpsemont]

Quote:
Originally Posted by mb187143 View Post
Even when you fly together, they will be applied as two separate $30 credits. SW accepts up to 4 methods of payment toward a reservation so you could use those two credits plus, say, a gift card and a credit card or something, but if the price drops again and you rebook again, you'll have two credits each, and unless those 4 credits covered the total fare, you would not be be able to use all 4 at the same time. Hope that's not too complicated of an explanation.

Made perfect sense! Thanks for the info.

However,if the price had dropped twice, and you and your husband each had two credits, if you booked a future trip as two separate itineraries, you could use two credits on each itinerary and still pay the difference (hope this makes sense)

 

[JaimeA]

So glad I saw this thread, in August we flew, I bought 4 one way tickets. the price dropped 2X, so I have a total of $117 credit per person or a total of $468
I need to purchase tixs in November when they come out. Do I need to break us up into 2 and 2 (as long as the fare is less than 117) or do I need to do each person separate? My DH will be using pts so that is another transaction all together. Ugg this is going to be painful.

 

[Rpsemont]

If the price was less than $117 per person, I think you could do 2 and two.
If it was more that $117 per person, you may have to do them individually. the main downside to doing individually, is that your boarding pass numbers will likely not be together. You could actually play around with it now, but just putting in fake dates and "pretending" like you're booking, you can put in all the info EXCEPT your billing information and it will refresh and tell you what's been applied, then you can just cancel or close out. To keep the price less than $117 per person, you could do one way itineraries.

 

[Shelly F - Ohio]

I would buy one way tickets with your credit and here's why. If you buy a roundtrip ticket and use the credit, if the price of the new tickets happen to drop and you rebook to get the cheaper flight, the NEW fare credit will retain the expiration date of the credit you originally used to buy the tickets.

For example if you have a credit from a ticket that you bought on June 1, 2014 and you use that credit to buy tickets on Nov 15 then on Dec 1 your newly purchased tickets drop in price so you rebook and get a new credit. That new credit will have an expiration date of June 1, 2015 because you used credit funds from the June 1 purchase, to purchase your new tickets. So it best to purchase one way tickets for a flight that you plan to use credits for.

 

[JaimeA]

If the price was less than $117 per person, I think you could do 2 and two.
If it was more that $117 per person, you may have to do them individually. the main downside to doing individually, is that your boarding pass numbers will likely not be together. You could actually play around with it now, but just putting in fake dates and "pretending" like you're booking, you can put in all the info EXCEPT your billing information and it will refresh and tell you what's been applied, then you can just cancel or close out. To keep the price less than $117 per person, you could do one way itineraries.

I almost forgot if it is higher than 117 that would be an additional way to pay. thanks! I think I will just do them all separate unless under 117 total.

I would buy one way tickets with your credit and here's why. If you buy a roundtrip ticket and use the credit, if the price of the new tickets happen to drop and you rebook to get the cheaper flight, the NEW fare credit will retain the expiration date of the credit you originally used to buy the tickets.

For example if you have a credit from a ticket that you bought on June 1, 2014 and you use that credit to buy tickets on Nov 15 then on Dec 1 your newly purchased tickets drop in price so you rebook and get a new credit. That new credit will have an expiration date of June 1, 2015 because you used credit funds from the June 1 purchase, to purchase your new tickets. So it best to purchase one way tickets for a flight that you plan to use credits for.

Yes I will keep them as one ways! thanks for the help, I never had credits before so this is all new and confusing but I got it.