Southwest Credit and rebooking help needed

[disneyfan2]

So i booked one way during March break on day one release, higher than expected but thought it would be lowest on day 1. I was wrong, it went down, 2 weeks later so i used the credit already and applied it to my return flight. the original flight dropped again and now i have a credit of $60 USD( im Canadian so more like $90) additional credit.

I want to change my return flight, which i already applied a 90 credit, but i am changing to a day later and the flight is more. I tried to change that flight to the next day at higher price and apply the additioanl creidt but it says i already used that Confr# credit? Am i out of luck or is there a way.

any expert advice appreciated

 

[DisDadDVC]

That should not be a problem. Are you 100% sure you have the correct conf #? Put all of the conf#'s in question into here:

https://www.southwest.com/flight/travel-funds-search.html

 

[disneyfan2]

Yes it's the same confirmation # it took it the first time and the 3nd time when I applied the same confirmation with the additional credit it says I already used that amount ? Tried it over several days and won't take it" unexpected error "

 

[pooch]

Call SWA. They are extremely helpful

 

[jerseygal]

Call SWA. They are extremely helpful

Found them to be very HELPFUL when there were 2 point drops for ticket purchased on points. Let the Customer Service folks handle it which they did expeditiously! NO CHARGE for doing ticketing over phone like other airlines!