Song price is a droppin' and I can't keep up!

[Jen D]

Got up this morning to a story in the paper about a bunch of airlines dropping prices today. Rush up to check my trip dates ans sure enough, ka-ching! Dropped prices. I go with Song because their flight times were the best and I am trying to accumulate Delta points. So I get LGA-MCO for $135.20 a ticket. Am feeling very smug and happy all morning. Come to work to print out my ticket, then for fun begin checking Travelocity, etc. to see if the sale prices are showing up. But wait! Travelocity is showing $120 a ticket! Went to Song, what do you know, the price dropped again. If I hadn't already gotten what I consider a GREAT rate I'd be mad!

Called Song, and they cheerfully applied $14 credits to each frequent flier number for future use.

It's actually a risk to book the flights. There is about a 10% chance this trip could be postponed-- I decided to book on
Song because of the low change fee. I hope I've done the right thing!

(On edit) prices are actually $115 per ticket if you book on the web... but I had to call Delta to make the change and the phone ressie rate is $120.

 

[disneydiva58]

Ijust booked my flight this am, laguardia to mco $115.00 pp including taxes...YIPPEE!!! Have you used song before? Im a little nervous about trying them.Last year we flew spirit and they were wonderful, hoping song is just as good.can anyone give me comfort on this?

 

[Poorman]

I just checked online for my Delta Song September trip.

There are 6 of us. When I booked online in February it was $175.00 PP. It is now $125.00 PP,I called Delta and the rep said I would be credited for $7.00 PP , I asked why and she said fare she has is $168.00 and she can only give me the published far, not the web fare. She read me some bull about not being able to apply a purchased ticket towards a web ticket and recieve a credit. She had to read it several times before I said, I hear what she is saying but I can't understand why she couldn't apply a web fare towards a web fare. Still don't understand, Come on SWA , I need to get tickets for Dec. and Jan. and I don't want to use these airlines that won't issue credits when you buy online.

I can get $135 for Dec. now with Song and Jetblue but I won't do it because of what just happened.

 

[bytheblood]

American - DFW to MCO - $178.00
Sadly - they were $152 over July 4th weekend, by my dates were not available then.

 

[Jen D]

Poorman, that's a raw deal. I ran into the same thing but since it was only $5 difference between the web and published fare I let it slide. The amount you're losing out on is significant!

Disneydiva, I have never flown with Song, although of course I have used Delta lots. I know they have TVs in the seats and music, and if you want food you buy it. The tvs will be nice for the kids. Anyway, for $115... as long as I get there in one piece, I'm happy!

 

[lovesdumbo]

Jen D-thanks for posting. I just got an additional $220 in vouchers for 5 plus 1 infant. I already got $297 in vouchers a week or so ago.

Disneydiva-we were very happy with Song in Jan and that was before all the planes had the tvs-looking forward to that with 3 small kids.

 

[nemofan]

We just booked for Dec...Jetblue is the same rate. I have flown on Song a few times they are great!

 

[Poorman]

lovesdumbo,How did you get the vouchers? Did you originally book over the phone or online? I was told that I already had a discounted fare and I couldn't get vouchers because I booked online.

 

[shamrock30]

Thanks for the heads up on the great fares! I went with JetBlue for a total cost of $230.40 for two people. I think that's the cheapest I've ever seen for December.

 

[lovesdumbo]

I booked over the phone to get an infant fare for my DD. I paid $215/ticket for 5 and $115 for an infant. I paid $6 more per ticket over the phone than online so that all 6 tickets would be booked together. I kept checking online to see if fares had dropped and when I saw they were down $27 each way I called. They said that the reduced fares were just online fares. I was quite upset with them and talked to a supervisor about how I couldn't book an infant fare online so I thought they should honor it but she just said I should have booked all tickets but infant fare online. She certainly implied that if I had booked fares online they would have given me a voucher. I called back the next day and fares over the phone had dropped too so they processed the change at no charge to me and emailed me the new ticket reciept and voucher numbers. I just read this thread today and decided to check and the tickets were down another $20 each way so I called and they issued more vouchers. So now I have $617 in vouchers. Wish I had paid the $617 less but we are planning on going next fall so I just need to purchase my tickets by 7/2/05 (date of first voucher). I asked and they said I could use up to 3 vouchers per ticket. I don't think the fares will drop any more but I'll keep an eye on them.

Maybe you should try calling again-maybe they have lower fares on the phone system for your flights now. Maybe you should try calling Song directly. Ask if you can do it online since you booked online. I wouldn't give up yet. And if you do get the vouchers then you could get your Dec flights for under $100! I wish I could go in Dec but DH isn't crazy about this trip because we were "just" there in January.

Good luck!

 

[Poorman]

Hi lovesdumbo,
I to did the infant fare over the phone, but I did the 5 regular fares on line. I guess I should have done them on the phone, then I would have the vouchers. I just about have made up my mind to never use Song again, because of this. They should issue vouchers if the price goes down, why book early?

I did say SWA does issue vouchers for a change in fares, she said "well, we aren't Southwest", I said I know that.

Thanks for your reply.

 

[lovesdumbo]

Poorman-I would really try again. It just doesn't sound right that if you booked online and the online fares for your flights are down that you wouldn't get a voucher. It is certainly worth a phone call to see if you can get someone to understand your situation.

 

[SalandJeff]

I checked our dates in October and no reduction in the fare.

Does anyone know if these fares are good only through the end of Sept? SWA is running specials through the end of Sept, so I would guess that prompted the other airlines to reduce their fares.

 

[ckret01]

I just checked Song for flights in Oct from LGA to MCO and they are $104 one way!

 

[kelly622]

It's worth it to keep checking the fares. I was disappointed that I couldn't find any decent fares from Boston in October (at least at reasonable times, without losing a day coming and going.) But low and behold yesterday on Orbitz I got a fare of $121 RT on American. We'll all miss the TVs and the blue potato chips but it's worth the savings!

 

[MNT568]

I booked our tickets online, $155.20 including fees and tax. On Monday the rate went down to $135.20. I called Song and the price they had was $141.20. I was issued 4 vouchers for $14 each.

So, even if you book on line you should still be able to get vouchers when you call, I did.

I have flown Song once before and I was very happy with them. The tvs were great to keep my DS busy. I wasn't crazy about the food options to buy. The sandwiches they sell are huge. We usually bring some snacks with us. The crew was very nice and pleasant.

 

[Jen D]

 

[Lexxiefern]

Poorman, maybe you should look into Jetblue for your dec trip. I have them booked for december (I booked online) and the price has gone down a couple times. I just call them on the phone and they give me a credit in my Jetblue account (no vouchers).

Actually I am not sure if they do vouchers or not. I just used my credits in my account for a trip for Feb.

When I called I asked if the fares for Feb go down (they are $79 each way) can I call and get a credit even though I am paying for them with a credit and she said absolutely.

I have flown Jetblue 3 times so far and have not had any trouble with them. Good luck to you!

 

[lovesdumbo]

SalandJeff-my dates are 10/22 to 10/29 and I've even checked early Dec and seen the $115 RT from Logan but it really depends on dates and times. I switched from Sat to Sat to Fri to Fri to get cheaper fares when I initially purchased. We fly out at 11:25 am on Fri 10/22. I didn't want to try to get to the airport too early with 3 small kids but some love the 8am flight so they have all day at Disney. That ONE WAY flight is $124.60. The 7pm flight that some would love so they don't miss another day of work is also 124.60 one way.

 

[Poorman]

Originally posted by MNT568
I booked our tickets online, $155.20 including fees and tax. On Monday the rate went down to $135.20. I called Song and the price they had was $141.20. I was issued 4 vouchers for $14 each.

So, even if you book on line you should still be able to get vouchers when you call, I did.

I have flown Song once before and I was very happy with them. The tvs were great to keep my DS busy. I wasn't crazy about the food options to buy. The sandwiches they sell are huge. We usually bring some snacks with us. The crew was very nice and pleasant.

I did get a voucher for $7.00 per ticket. Not the $50.00 that it had actually gone down. I will try again and see what happens.