I know that it was not a close vote. When it is, they always tell you on the show.
Also, my sister and best friend tried till after 11pm to call in a vote for Taylor. Neither of them got through a SINGLE time. Our neighbor was voting for Katharine and got through many times.
And yes, not more PEOPLE VOTED than a presidential election, more VOTES were cast. Many by the same people several times.
But also, some people never got their votes in...Taylor's lines were too jammed.