so what are the "magical enhancements" that crashed the system??

Pink Elephants on Parade...

Speaking as an engineer, "enhancements" can mean any improvements - including ones like restructuring/rearchitecting things under the hood to provide a foundation for future development or just to hopefully stop quirky things with the system (EG I worked on a system that was notorious for behaving erratically when a system got under heavy load - It happened very rarely (once every few months but it was steadily increasing in appearances as the company grew) and manifested itself in different ways. From the logs we knew a specific section of code (comprising a sub-system) seemed to be common across all instances and we knew the design of this particular area was bad and might be contributing to the problem but we could never reproduce the scenario nor confirm it was the culprit. So we spent 3 weeks rewriting the subsystem and submitted it as an enhancement but didn't say that it would fix that issue because we didn't want it marketed as such (we just didn't know for sure and didn't want to make a false promise)

The problem has never come back and since then we've pointed to the change as the reason why.
 

Pink Elephants on Parade...

Speaking as an engineer, "enhancements" can mean any improvements - including ones like restructuring/rearchitecting things under the hood to provide a foundation for future development or just to hopefully stop quirky things with the system (EG I worked on a system that was notorious for behaving erratically when a system got under heavy load - It happened very rarely (once every few months but it was steadily increasing in appearances as the company grew) and manifested itself in different ways. From the logs we knew a specific section of code (comprising a sub-system) seemed to be common across all instances and we knew the design of this particular area was bad and might be contributing to the problem but we could never reproduce the scenario nor confirm it was the culprit. So we spent 3 weeks rewriting the subsystem and submitted it as an enhancement but didn't say that it would fix that issue because we didn't want it marketed as such (we just didn't know for sure and didn't want to make a false promise)

The problem has never come back and since then we've pointed to the change as the reason why.

AKA less suck, more awesome. I'd settle for just the less suck part.
 
Good user experience design should include clear error messages. Saying "magical enhancements" is a bit misleading lol... Users would probably rather be told something was wrong with the server or particular webpage/function than left wondering what enhancement was so important and awesome to work on and unveil in the middle of the day...
 
I wonder if it was something at POR?
POR does things differently.
 
My personal opinion based only on past observations is that what caused the problem was changing October park hours and adding in the extra FP+s that come along with doing that.
 
anyone know what these supposed enhancements were?? Or just lingo that their server sucks so well give it a cute happy go lucky title and hope no one notices that they really did nothing.
I don't know, but for as many " enhancements" they do, the website sure doesn't show it. I swear at least once a week I get some type of error while looking at my MDE.
 
I don't know, but for as many " enhancements" they do, the website sure doesn't show it. I swear at least once a week I get some type of error while looking at my MDE.

GlitchCitySign-500_zpsf50fe154.jpg
 
It's one thing for the system to be down and error out - as sucky and highly annoying that is - however whatever they did this time still has my account wonky - 36 hours later. But I did just get an email that said how super excited they were I decided to come back. Glad someone's super excited because it sure ain't me.
 
I work for a company that does 100% of its business online, as a support tech. Our server is awful on a "good" day. Add in regular denial of service attacks, zombie programs activated by disgruntled former employees, and system overload from a merger....it makes Disney's glitches look like nothing more than a cord that needs to be jiggled when it's plugged in. I'll take a magical enhancement thanks. At least they're trying!
 
anyone know what these supposed enhancements were?? Or just lingo that their server sucks so well give it a cute happy go lucky title and hope no one notices that they really did nothing.
Pretty sure their server is just fine. HP makes very good equipment. Now, the software - that's someone else's problem.

As a sysadmin, this may mean anything from them upgrading to some new blades that took a lot of processing capacity offline at once to applying a patch to a back-end system that requires taking it offline to a complete re-write. One thing it probably doesn't include is a server crash: these systems are built to be redundant, and given how much budget they had to play with I'm sure it's an exceptionally redundant system. It is almost certainly is some patch or re-write to some troublesome piece of code.
 
It's just Disney-speak for "Our systems are down, bro. Nope, we don't know why or for how long. Try back later, dude."
 

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