So my mother had a 40% code...(long)

[Aye Sea Turtles]

I called last week and had the very friendly CM check our names in the system to see if we could apply anything to our April trip, and lo and behold, my mother had one of the coveted 40% codes attached to her name! I was told she could use it on either a room-only or an entire package (room, Magic Your Way plus dining) if we wished. I called Mom to share the good news and we started playing around with some dates in December, as it was too late to use it for our April trip without switching resorts.

Fast forward a few days later, and Mom goes ahead and calls to book the package. After she is finished, she called me with the news, and then: "By the way, the CM would only apply it to a room-only, not the entire package."

WHAT?? We were told we could use it on a package, and from a lot of the threads I've been reading, folks have been using this 40% code on packages...not just room-only...right??

So now that she's booked, if we call them back and tell them we were supposed to have the code applied to our entire package, will they be able to make that change, or is it too late? I am so disappointed, and I wish Mom had questioned the CM about why he wasn't applying it to the whole package...but she's new at this whole booking thing...I'm usually the one who handles it. I just hate to think she was "ripped off" (even though saving 40% on room-only is better than nothing, we were told we could use it on the entire package).

Anyone know?

Thanks in advance...

 

[Tink06170]

From my understanding the 40% come off the room onlyportion .... but you can still book a package.

I am not 100% of this, but I am pretty sure

 

[torian]

that's my understanding, too....that it is a 40% off room only, but you could also apply it to the room portion of a package.

 

[Gymbomom]

From my understanding the 40% come off the room onlyportion .... but you can still book a package.

I am not 100% of this, but I am pretty sure

This is correct.

 

[tinkfan05]

We only had a 20% off code, but when we booked, we were told it was for room only, but we could still book the package. We just had to pay full price for the rest of the packagae. 20% off on room only is better than nothing (we were going to book even without a code), so I couldn't complain too much.

 

[Va-bear]

From my understanding the 40% come off the room onlyportion .... but you can still book a package.

I am not 100% of this, but I am pretty sure

This is my understanding too. When I called the first time we were told we could only book the room w/ the code....no package. I hung up w/him and, per the advice, I got on the DIS called right back and the next CM said they _could_ apply it to a package which was GREAT!!! But, the 40% was still only off of the room - the tickets and the DDP were the usual price, but atleast I could get them!

Good luck!!

 

[disneymath]

Booked on Thursday ... 40% off room, regular price for DDP and MYW.
Have your mom call back and speak to another CM!

 

[IWISHFORDISNEY]

Ours was off the room only the rest is at full price.

 

[Aliceacc]

As far as I know, the codes apply only to the room part of the package. So we got 40% off our room, but paid full price for dining and tickets.

 

[dclfun]

Yes, you CAN book a package but as has been stated the 40% only applies to the room rate portion of it. Getting 40% off the room though doesn't make you ineligible to purchase a package but the other components are full price. It's a great deal to get that much of a discount off the room...if you need to add tickets and dining, definitely call back and have them added to your discounted room-only res.---Kathy

 

[jerseygal]

I also got 20% off room rate..By the way, it figured to the penny!...You can check to see if they are applying the discount correctly, whether it is 20%, 30%, or lucky 40%!!! No discount on tickets or dining.

Just take the season you're booking for...If it is late summer, take value season room rate..add any "extra" charge" if you have a child over 18 I believe..Then take percent on room off that rate..Add tax of 12.5%..Then add tickets and dining cost..It should work out to what reservations is quoting..If not, call back again!!

Good luck.

 

[auntie]

You can add the dining and the tickets..they will be regular price and you will still get the 40% code off only the room portion of the package. Call back and tell them you want to add the dining and tickets to your room only.

 

[NJPluto]

We had the same experience: 40% off the room rate and the rest of the package was full price (tickets and dining plan). My CM told me that we could book room-only or add the package but she stressed that the package would be at the regular price.