It's not just new visitors and planning only made things slightly less bad. My husband and I are here for our 2nd trip (first was two years ago). We booked 7 nights at French Quarter, have the dining plan, and have Memory Maker (which hasn't worked and no one has fixed despite us spending several hours trying to get help -- we just got passed around until we gave up). We know how to plan. We know and employee all of the strategies. We use all of the "tools" that everyone mentions. We rope drop. All of it. We deeply regret this trip and very much wish that we had not come at all. It's been awful between indifferent/unhelpful cast members, the crowds, the wait times for attractions, waiting 30-60+ minutes for buses, and lots of other little things. It is to the point that we spent about 5 hours yesterday trying to figure out how to go home four days early. It turned out to be too difficult logistically, but we were willing to lose all of our money and spend the extra $1000 just to get away from here. We will not be back. Our last trip was amazing, but things have changed so much it seems. When we have asked for help/assistance, we have always been nice and polite (we are not confrontational people at all but rather quiet and courteous), but cast members just don't seem to care. People are telling me that "it's just me", but I don't think that's true. Maybe it's because we don't have kids. Maybe it's because I'm a ginger. At this point, I have no idea. Each day gets worse. We both wish that we had stayed home.