Simple question about upgrading a SW flight

[Seabean]

We've already booked our return flight as a one way (it was a great price)

The price on the departing flight we want (no stopovers) is a bit high, but may come down. There's another departing flight (with 1 stopover) which is a good price right now and we may book it.

If we book the 1 stopover departing flight, and the no stopover flight (that we really want) comes down in price enough... but that price is still higher than the flight we booked.... do I just call SW and do a "swap" and pay the extra difference?

And specifically how do they do that? Do they cancel the 1st rez and I just give my CC# to pay the difference? Or do they do a total refund for the cancelled flight and then take a new full CC payment for the new flight?

 

[tjmw2727]

You can do it online yourself.

Just use the "change flight" option, pick the flight you want to change and then search for new flights and select the new flight. If there is a fare increase you will get the prompts to pay (just like you would when originally booking). If there is a decrease you get a credit good for a year from booking.

 

[Lewisc]

To be clear to use any credit you have to FLY within a year of your original booking. It's not enough to make a reservation within the year.

 

[pixiedustedme]

1. Be aware that to use the credit you'll need to fly within one year of the date that you made the original reservation (not within a year of the date the original flight would have taken place). That's quite limiting, so it's important to be aware of that.

2. You will also need to keep track of the confirmation code they give you when you make the change. You won't be able to apply the credit without that confirmation code.

3. If you reprice your trip like this and already had EBCI, your spot in the EBCI pecking-order will go down as if you had originally booked the flight at the time you make the change. So if you had originally booked 6 months out, then price adjust 2 months out, your Early Bird number will put you further back in line accordingly.