What kind of kid's program are you talking about? They have lots of activities for kids, if that's what you mean. ???
Had to let everyone know, all of our requests were honored. What a fabulous resort!!!!
We were in Cascades, fully renovated, catty corner to the pool, fab pool, and we were on the 4th floor with the skylight. I specifically requested the Cascades due to the decor and room layout, and loved it!
Also, though we went with an Interval getaway, they had us down as an RCI guest, so although it has been posted here that RCI doesn't always get the better sections, that was not the case with us.
There were a few minor quibbles I had. They had pepper, but no salt. We had dish washing liquid but nothing for the dishwasher itself. There are no non stick frying pans, and trying to cook anything in the pots other than water, and everything would stick. If we ever went again, I would take my own frying pan.
I did encounter a roach in the bathroom on our second day. That was a first for me!

, but never saw any more during our stay and we were there from Sun, the 12th to Sat the 18th. We had to check out a day early due to taking the autotrain, but that worked out really well, as we were able to take our time packing up before leaving, which we did around noon.
The grounds are gorgeous, and all the pools were in walking distance for us, except the Fountains area. We had planned on checking it out, but never did get there. My kids loved "our" pool the best.
There is security everywhere. The second night we were there, I went down to the car to get something. When I was getting on the elevator, I noticed a flashing light coming from the one guestroom. The blinds were open and I thought I saw smoke but there was no one moving around that I could see. I called guest services as soon as I got to the room and let them know there might be a problem. It wasn't long and about 5 or 6 security vehicles showed up. By this time, you could smell something burning, and hear the smoke alarm going off. I think maybe the guests had left something on the stove before going out for the evening. The next day the room was closed off with a sign and was like that for a few days. That's probably why they have the security deposit?
If anyone has any questions, I will be happy to answer them if I can.