Shells in Crab Cakes

I'd advise against calling to complain
about shells in crabcakes this week.
Seems a lady in Pennsylvania prompted a recall from Gorton's
(ya know, the one you can trust?),
because both she & her daughter bit into pills in their prepared fish! :scared:

Also, what seems to be a shell can also be cartilage (sp?),
not that that is any good, either, but probably won't get
you anything more than a lackluster apology from Customer Service :bored:

Like others have said, it comes with the territory.
 
Maybe I am / was just used to the overly processed frozen crab cakes? :confused3 BTW, this was not Phillips brand.
 
I don't even eat seafood, but I know that shell pieces are pretty much to be expected if you are eating REAL crab cakes and not imitation crabmeat crab cakes. I'd say, spit out the shells and keep going. :) I seroiusly doubt the company will take your "complaint" seriously.
 

Maybe I am / was just used to the overly processed frozen crab cakes? :confused3 BTW, this was not Phillips brand.


It doesn't matter if it was Phillips' brand or not, most of the larger companies that sell frozen crab cakes do the same exact thing. If you want to mention the name of this reputable company, I will probably be able to give you a little bit of info on them. If you don't want to name them, that's fine too.

There are a lot of companies that do other things to trick their customers. For example, there is a company (who I won't name) in Crisfield, MD. Their picking plant is in North Carolina, but the container the crab meat comes in says "Crisfield, MD" even though the licensing number listed on the container is a North Carolina license number. People assume it's Maryland crabs, picked and packed in Maryland. They'd be wrong. They do this because Carolina crabs are cheaper, but they can sell the meat at a Maryland price.

You must be very careful about your seafood. My reccommendation is to find an honest store/restaurant that you can trust, and stick with them.

Here is a link, if you care, where you can get a small bit of info: http://www.marylandseafood.org/facts_and_nutrition/featured_species/crabs/mdcrabmeat.php

Shells are not uncommon. If you have ever picked a crab, you'll soon figure out how difficult that process can be. Even experienced workers that can pick 40 pounds a day can get shell in their meat. Also, the employers are constantly and endlessly training new workers, because picking crabs is a very dirty job that most people aren't cut out for. Because of this, that means that there are always new, unexperienced workers, who are more likely to get shell in their meat.

Which is why, at my factory, I give each worker an individual number and put it on the bottom of all the containers they are using that day. If there is a complaint on number "12" I know exactly who it is, and I can do additional work with them to make sure they are giving my customers the best possible product.

I hope I've been able to answer some of your questions.
 
/
Thats_For_Shore- do you really have a crab company? And do you really ship? I am longing for some maryland crab cakes while im stuck up north here :sad1:
PM me!
 
Thats_for_Shore...what about Phillips jumbo lump crab meat in a can? Is that crab meat coming from Indonesia as well? Or is the Indonesian crab just going into their crabcakes? I bought a couple cans at Christmas and made an out of this world dip. Yummmm! Who do you sell your crab too? I would be more than willing to support a fellow Diser when buying my crabmeat. And I am soooo down for a Dis crab feast/meet!! We make a special trip down to Linthicum Heights, MD to go to G & M Restaurant to get the best crab cakes and crab salad I have ever had!!
 
Yum....crab legs....crab cakes....

I'm starting to feel like I'm in a Forest Gump movie.
 
I can't speak for That's for Shore, but if did, I believe she would answer that yes, she does have her own crab company where she wholesales live crabs and picks out real crabmeat, but alas, she is not able to PM you at this time.

Oh! And that canned meat from Phillips is from overseas but once you spice it up, it's hard to tell the difference, even though it comes from another type of crab.
 
If you complain, the company will only say they're sorry and send you coupons off of the purchase of crab cakes. It's not going to do much good to complain ... they're not going to refund your money. If you DO want coupons, then complain away.
 














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