As PIO mentioned previously, some of us did have some slight issues with the
Disneyland Hotel. My main issues happened when I returned to the hotel for a mid-afternoon rest. It was our second day of constant soaking rain, and I was having issues with my connectivity and was losing touch with the other DISers. I was a bit over everything, and was looking forward to freshening up in my room and hitting the club lounge for some lunch.
We had previously checked in, but the room wasn't ready, so I went back to the reception desk to pick up my room key, which was a smooth and painless process. However, up in the room, the toilet wouldn't flush! Tried to wash my hands before heading back down to reception to make a complaint, and there was no water coming out of the basin taps either. Tried the shower - no water there. So back downstairs I trudged. After some initial confusion, I was told that they were doing some maintenance and had in fact turned off the mains to the entire hotel. Would have been nice of them to let me know that when they were giving me my room key! Apparently it was due to come back on soon. In all fairness, when I got back to my room, the toilet had been flushed. I assume they had sent someone up with a bucket.
While I was downstairs and annoyed about the water situation, I decided to head to Bacchus Lounge for a drink. Upon check in, we had been given some vouchers. The writing was mostly in Chinese, but when they were handed to us, we were told they could be used for a drink. I handed the voucher over at the bar, and was surprised that I was able to choose from any of the drinks available - I had assumed that it would be the usual 'welcome drink' situation, where you just get what you're given. I chose some tropical concoction, and enjoyed it while taking in the lovely views over the lake to the park. Unfortunately there had been some confusion and language barrier issues. When I went to leave, I was given a bill for the drink! Apparently the voucher was only for a discount on a drink, not a whole drink, and I was left to pay about AUD $10. Normally this wouldn't have been a huge issue, but when were staying club level, so I felt a little ripped off about paying for the drink and I left feeling even more annoyed than I had felt when I went in!
After freshening up in my room (now that the water was back on), I headed to the club lounge for another drink lol! I still hadn't eaten anything either, so was looking forward to seeing what snacks they had on offer. Unfortunately I arrived just as they were packing up the afternoon offerings, and the evening offerings wouldn't be available for another hour. Of course, I would have known that if I'd have actually looked at the club lounge schedule and my watch before I went in, but the incident with the water had meant that I had turned up later than expected. Anyway, I was still able to get a drink, and drank it while taking in the views and checking up on facebook etc. Eventually the evening snacks were ready and I was able to make up a nice little plate for myself before heading back to the park.
Mostly, my complaints were fairly minor and it wasn't really the hotel's fault (except for the water) - it was just me having a bad day. It certainly wasn't my best Disney day, and on the bus ride back to the park I found myself repeating 'a bad day at Disney still beats a good day at work' in my head lol!
And for what it's worth, I had a lovely evening in the park and finished off the day on a high note