Ariel on Land
DIS Veteran
- Joined
- Jun 30, 2008
- Messages
- 1,421
DH and I were reviewing our bank account, and noticed a $100+ charge from Le Cellier!!!
Our DDP should have been charged, and only a $17 tip should have been on the credit card!
Of course, it's late now, so it'll have to wait till morning, but anyone deal with this before? I realize it's partly my fault for not looking over the receipt closer when I signed it, but I did clearly write in the total of $17 when I signed it, and not the total amount. Our server also knew good and well we were on the DDP. I'm hoping this will be an easy fix and they don't try to fight us too much.
Our DDP should have been charged, and only a $17 tip should have been on the credit card!
Of course, it's late now, so it'll have to wait till morning, but anyone deal with this before? I realize it's partly my fault for not looking over the receipt closer when I signed it, but I did clearly write in the total of $17 when I signed it, and not the total amount. Our server also knew good and well we were on the DDP. I'm hoping this will be an easy fix and they don't try to fight us too much.
But thankfully, I called Disney today, and the worst part of it was waiting on hold. The CM was able to pull up our reservations, both at resort and at the restaurant and credited our card for the correct amount. Now, I'll breathe a big sigh of relief when I see that on the account, but I wasn't given any grief over any of it. I'd imagine y'all are right, this is a frequent occurrence and they're likely used to it. 