Christa, I am so sorry that you had such a disappointing experience. I hope that Disney works it out for you and can make the accommodations that you need. I sailed on the Wonder our 1st cruise and we stayed on Deck 8. Realize now how fortunate we were, I booked through Expedia at the last minute and very close to cruise cutoff and there was a huge difference in price between their price and
DCL. We loved the Family Oceanview with veranda, it was very comfortable and plenty of space. DD's wheelchair is very big, bulky and heavy and even when folded takes up lots of space, but it was really never in our way. I also found it to be very quiet, with no noise ever filtering from Deck 9, but we were closer to the spa and also went to the Pirate Party, so can't say what it might have sounded like in the cabin. It was actually fairly deserted on deck 8, even though it appeared the rest of the decks were full and busy. Don't know if that is typical. DD is ambulatory and needs the chair and walker some of the time, but she fatigues quickly and her ability to navigate can be an issue so I understand your concerns, both for safety and comfort. I hope that it works out for you. Margaret