OT sortof. . .
I'm not sure where to ask this so I am going to try here?!
We rebooked while on our first cruise for this cruise. We asked that it be transfered to a DU agent BUT did not give a specific name.
I feel really kind of guilty saying this but our first agent really never did to much for us and seemed to know nothing more then I knew from the Disboards. Now, it is true, the only reason I went with them was for the OBC but LOTS of my cruise mates at least got a card or some small gift in their stateroom to acknowledge using DU, us? Nothing. Still, not a big deal. We did book CAt12GTY(2 cabins tho) so not much $$$ in it for TA, I get that.
What I need to know is should I have had a contact yet from DU? I haven't heard a peep but am already seeing cabins open up (that were not available when I booked onboard) that I want to move my reservation too)
what do I do? I only have general contact info and my old agents email addresses?
Maybe that $100 bucks really isn't worth giving up so much hands on control? But it might be the only (besides
DCL) credit I have to spend! ugh!
what to do? who to contact first (DCL or DU?)
I really want a cat11 on Deck 7 but only 10's are showing right now. Still better then the 9 we have booked. I KNOW this seems backwards to those of you who like port holes and verandahs but we really do not care and loved our cat11 on Deck 7!
I also so not want to lose my 10% discount and double OBC from booking onboard. . .
Can anyone help me???