Security Line - 2 stories

Originally posted by mcnuss
SueM - I wish there was a "policy". Just this month, I've been in BOS, MHT, PHL, PIT, ORD, LGA, BWI & DCA. None of them required me to keep my boarding pass out and it was never asked for beyond the initial person. The only place it has happened is in the small market airports, like Rochester (where the lines are the worst ANYWHERE I've been, and the TSA agents the surliest).

A consistent application of the rules - the real ones, not the ones the local TSA makes up - would make me very happy. You cannot imagine how aggravating it is to travel as much as I do and to see the way the new system has already been perverted.
Whether or not anyone asks to see your boarding pass after the initial screener doesn't really matter (and Minneapolis and Orlando, where we've been asked to keep out are pretty big markets). It makes sense that you should keep it on you just in case (further down the line from the initial checker) something somes up that makes them want to check it.
As for inconsistencies in how things are done, IMHO, part of it is probably just human variability & experience, partly training, partly to keep people not knowing exactly what will happen (so they have more trouble figuring out how to circumvent the precautions) and I suspect that there might be different levels of what they do based on what the "terror alert level" currently is. I know in Minneapolis, I was asked to take off my shoes because the screener said "those kind usually set the machine off." In San Antonio, I wasn't asked, didn't remove them and didn't set the machine off. It's inconsistent, but it's also possible that the Mpls machines are set higher or in the experience of the Mpls people those shoes do set the machines off more often. Interestingly, my DH was with me going from Mpls to Orlando and was told his shoes should be OK.
We've been lucky and have encountered mostly professionally acting TSA people. If other people are encountering the Gestapo, they should be remembering names and reporting them to the TSA.
 
Originally posted by SueM in MN
It makes sense that you should keep it on you just in case (further down the line from the initial checker) something somes up that makes them want to check it.

Maybe that's so, but putting it into the bucket is a very good way to lose your boarding pass (I've seen it happen). It would also make sense if you had not been yelled at in another airport for carrying it in your hand.

As for inconsistencies in how things are done, IMHO, part of it is probably just human variability & experience, partly training, partly to keep people not knowing exactly what will happen (so they have more trouble figuring out how to circumvent the precautions) and I suspect that there might be different levels of what they do based on what the "terror alert level" currently is.

You are a much more forgiving person than I am!

I've seen too much creative rule-making now. As for there being different levels of what they do based on the terror alerts, of course, that is the case. But don't you think that in general security rules/measures should be consistent, and that the flying public should be able to rely on the TSA's own published rules? Why does CarolA's compact or my VW key (the kind that has the key & the remote door opener all in one) arouse suspicion in one airport, but not in like 20 others? Why did my 1 inch long nail clippers -- specifically ALLOWED per the TSA - get me in trouble one day, but not the 15+ other times it has flown with me? How about the clock that was given to my colleague as a gift? No wires, no batteries in it, but nope, not allowed to bring in on board in his carry-on. No offense, I could go on & on.

I am not sure what you do for a living, but I have to fly multiple times every week to do my job. Maybe you do too, and you are just less aggravated by it than me. I go thru security with a smile on my face, and strip down. I ask - nicely - jacket on or off, boarding pass away, or in hand, shoes off, shoes on, belt covered with hand, belt off, yada yada 5, 6, 7 times per week. I have 2 pantsuits that I wear to travel - no pockets, no zippers. I also try to wear a non-underwire bra. I do what they ask, and I never question it at the airport. The TSA is just doing its job, I know, and I would never take my frustration out on them. I need to so my job, so I cannot risk missing a flight. But can you imagine, every single time you went into your office, if you had to go thru this and to top it off, have the rules change depending on which door you chose to use that day? Imagine this conversation: "Oh well, here at the back door, we think it is a risk for you to wear an underwire bra, you don't mind if we get to First Base with you today, do you? I don't care that over there at the front door, they don't do that, here at the back door you'll do what we say or we'll put your name on a list and you won't be able to come here anymore."

Sorry to vent here, but understand that I do not believe that we are safer today on an airplane than we were pre-9/11 (with the exception of the checked luggage now being screened & matched to passengers). Why? Because every single thing the terrorists brought onto those airplanes was "legal" - they exploited our system, and could do it again. I don't think we were inherently unsafe before, and I don't think we're unsafe now, I just don't think we're "safer".

That's it from me!! Let the flames begin.
 
mcnuss, I agree with you 100% about the security. For those of us that fly alot I see loads of room for improvement by the TSA. Do I feel more secure than before 9/11. NOT AT ALL. Do I think the aggravation factor is a lot higher, YES!!!!

If they don't do something more and more business flyers will go back to driving to their appointments when they can.
 
Maybe that's so, but putting it into the bucket is a very good way to lose your boarding pass (I've seen it happen). It would also make sense if you had not been yelled at in another airport for carrying it in your hand.
I don't think it should ever go in the bucket -especially if your ID is with it!!

I agree with a lot of your frustrations (and that we probably have more of an illusion of safety than actual safety with much of the screening), but I think many of the inconsistencies can't be removed because they are based on human factors and no matter what the procedure says, it's not always going to happen exactly that way. I hope people who are seeing a lot of inconsistencies are reporting them (although the TSA doesn't exactly make themselves easy to contact from what I've heard). I guess, frustrating or not, it's better than what happened to my DH a few years ago in Albania, when he asked a question at an airport and got one gun in his chest and several others pointed at him. I can put up with a lot of frustration as long as no guns are pointed at me. I've also written a lot of policies in my day and seen that no matter how easy to understand they seem to be, as soon as people start using them, they take on a life of their own (witness all the threads about pool-hopping and refillable mugs). So maybe that makes me a little more "forgiving".
 

I agree with those of you who note that we aren't really any safer now and I would add that we are certainly more carefully watched.

I'm not the paranoid type, I rarely believe in "conspiracies" and I agree that human differences largely explain rule inconsistencies. Also, of course, I too am happier putting up with essentially polite TSA employees than with Albanian guns in my face. This IS a wonderful country in most respects.

Nevertheless, the invasion of privacy and the "boldness" of some airport employees in enforcing real or imaginary rules certainly gives me pause to think--just how far from the "guns in the face are we and should we being doing more to ensure our liberties?" Just a thought.

I agree that one step is to keep reporting problems and to make sure our lawmakers know about them. Such public scrutiny should keep abuses to a minimum.


Took
 


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