Greysword
DIS Veteran
- Joined
- Apr 6, 2004
- Messages
- 2,075
I think this is the best hedge to getting seats together, all things being equal, if a family doesn't pay for Economy Comfort, Business or First class. Since airlines block a number of seats to be assigned at the gate, getting to the airport early (at least 2 hours ahead of the flight) provides access to these seats. Even if someone had a reserved seat at booking, the ticket/gate agent can reassign them to those at the airport.Or the family can get to the airport early and ask the front counter agent or gate agent for seats together. There are some rows under airport control, and there are case where business people either upgrade to first class or reschedule their travel (with their expensive, flexible "full fare" economy tickets), opening up more economy seats. This option is a gamble. The agent must have adjacent, unassigned seats to make this work.
I smell a big steaming pile of unintended consequences coming onA New York congressman has introduced legislation that would require airlines to seat children and parents together. Apparently, this will not pass Congress this session. However, it's a start.

This is a great point; rather, couple of points to make! First, paranoia can be fruitful when an airline ticket is booked. I check our flights almost daily (usually via the mobile app) to see if a change was made causing a seat reassignment. Many times, the airline flat didn't send a notice in any format. As such, it pays to be diligent, as by the time you get the email, others may have proactively reassigned themselves.This November we will be flying to Orlando and I again paid for preferred seats. I got an email about a month ago that we had been re-booked on a flight 30 minutes later and we were not assigned seats together. I was told when I called that she could not help me, but on a different phone call the lady found 2 aisle seats across from one another and, as of right now, we are at least by each other.
Second is the primary rule of airline customer service: If you don't like the answer given, politely say thanks and call again. If you get the same answer several times in a row, then you'll need to do some research yourself to see if there is a way to get what you want. Otherwise, agent knowledge and willingness to assist can vary.
This is different, as airlines regularly hold back blocks of seats for assignment on the day of departure. In addition, elite customer upgrades may clear generating a cascade effect resulting in open seating in the economy cabin. This generally does not happen in concert venues.The thing is, if you were buying tickets for anything else, you would make sure you were seated together or you wouldn't make the purchase. For instance, if you were buying tickets to Disney on Ice and there were not seats for all your family to sit together, would you still purchase the tickets? No, of course not. You would look for another day or time or pay up for more expensive seats to make sure that your party is together. Why is this different?
In summary, I recommend:
1) Purchase early to get seating at booking.
2) While waiting for the travel day, recheck seating assignments often.
3) Check-in as early as possible (usually online at the 24 hour mark) and arrive at the airport early to lock-in your seats. You don't need to print your boarding pass at home (unless you fly Spirit[God help you

Good luck and remember, it's fun to be free....