ScrapYap
DIS Veteran
- Joined
- Feb 25, 2008
- Messages
- 963
Both profiles show different MBs. I looked at the Friends and Family section where I can edit profiles. My 2 DDs and I show 3 resort reservations on my primary MDE, which is correct. DH only shows 2, but his profile on the other MDE shows 1. DDs and I show none, which is correct.
All of this seems to point to, as you said, the CM somehow pulling DH's profile from the other MDE. I'm not sure how that could even happen, since the profiles aren't linked in any way and we use different names, but now that means DH isn't actually on the 3rd reservation. So how do I fix that? Can I just cancel and rebook that portion of the trip online through the primary MDE? Is it that simple? I hesitate to call and risk a CM merging both MDEs.
And TY for your help!!!
That's great that he wasn't cloned.
You might want to go on your primary MDE and make the new reservation first. After that is safely made, cancel the reservation with the "wrong" DH. Maybe attempt to make that cancellation from the MDE with the wrong DH, if the system will allow you to. Otherwise, cancel it from within the primary MDE.
Hopefully you'll be able to rebook with the same rate.
Your two MDE profiles aren't connected through friend invitations?
Does DH have his own separate MDEs (in addition to the two you've mentioned)?