Not me. Just tried randomly once in a while today and lucky to hit a 'door' to get in. Did have to complete another purchase preference/history and shopping questionnaire similar to when I registered last week. I don't know if its possible to maximize your sample selections or not but basically I was open to everything except smoke cessation products and the 'green stuff' products as smoking anything not my jam. Thought strange I didn't get many pet food products but didn't get in this morning so maybe those low in stock now.Did anyone get an email letting them know that samples were available?
Nope just checked again and no email. Also their instagram account never went live at 9am - they posted about the computer issues way later in the morning. I just went on the website at 9am and refreshed until I finally got in at 10:55. Guess being retired and having nothing important to do today worked out. I got 10 samples.Did anyone get an email letting them know that samples were available?
Thank you for the heads up, I will try again tomorrow.Nope just checked again and no email. Also their instagram account never went live at 9am - they posted about the computer issues way later in the morning. I just went on the website at 9am and refreshed until I finally got in at 10:55. Guess being retired and having nothing important to do today worked out. I got 10 samples.
Update: Just saw this on their instagram page so maybe people who didn't get in today can try again tomorrow.
Hello Canadian members!
Our team has been hard at work the entire day diagnosing a technical issue.
This issue popped up in the very early hours of the morning and we have not been able to fully open ordering yet for everybody.
Unfortunately we still need more time to figure it out and get to the bottom of it as it is very complex with lots of moving parts.
Rest assured that there are LOTS of samples still available (LOTS!), and when the website is fully operational, it will allow you to log in.
No need to message us - we are aware of the technical hiccups and working hard on it.
Additional ordering will not be tonight - as our team will be spending the night focusing on a solution.
Thanks for your support and kind words - we will be back!
End of message.
Maybe there will be lots of samples for those who get in tomorrow. I may get my friends id and password and go in for her tomorrow.
Thanks for the heads up. I still can't get in, so will try tomorrow.Nope just checked again and no email. Also their instagram account never went live at 9am - they posted about the computer issues way later in the morning. I just went on the website at 9am and refreshed until I finally got in at 10:55. Guess being retired and having nothing important to do today worked out. I got 10 samples.
Update: Just saw this on their instagram page so maybe people who didn't get in today can try again tomorrow.
Hello Canadian members!
Our team has been hard at work the entire day diagnosing a technical issue.
This issue popped up in the very early hours of the morning and we have not been able to fully open ordering yet for everybody.
Unfortunately we still need more time to figure it out and get to the bottom of it as it is very complex with lots of moving parts.
Rest assured that there are LOTS of samples still available (LOTS!), and when the website is fully operational, it will allow you to log in.
No need to message us - we are aware of the technical hiccups and working hard on it.
Additional ordering will not be tonight - as our team will be spending the night focusing on a solution.
Thanks for your support and kind words - we will be back!
End of message.
Maybe there will be lots of samples for those who get in tomorrow. I may get my friends id and password and go in for her tomorrow.
Thank you! Just logged on and got 16 samples! Way more than I was expecting this time.Update: 10:05 Tuesday night.
Try again tonight if you didn't get in today. I just logged in for my girlfriend and got through and ended up with 13 items. 2 more than I got. I will have to have her share since I got her cheese products and she doesn't do cheese. Bonus for me as she gets what I selected for her.
I just tried AGAIN and still can't get in![]()