If you go to the location for Palo reservations when you board, there will be a table with the dining room managers there to handle early/late changes. I requested our previous server & we were thrilled to be able to see him again on our last cruise. The hard part will be the next one because his plans are to leave the ship in a few months when his contract is over & start his own business. The kids will really miss him. IDK what they did with the people who were at that table. My guess is that when they told the person at the front door their table number, they were redirected to their new location.