kathleena
<font color=FF99FF>Because everyone needs a Fairy
- Joined
- Jan 27, 2001
- Messages
- 2,216
We just got back from a stay in a 2br at OKW. Although the room size is still the same as usual 
some of the condition of the room on arrival, the service during the week and ultimately the location was disappointing. No - it did not make my entire week miserable - but my expectations for a "peaceful and relaxing" OKW resort were certainly not met.
First - because I know this is important to some, although not so much to me - no "Welcome Home" at the check in desk. Although consistently spoken at the guard's entrance all during the trip.
We received our golf course view request in Room 1613 - right off the 6th green. Would have been a perfect location except for the GV up above us. The noise was unbearable at times. Ihad to leave our villa a couple of time to get away from it. The hardwood floors conducted sound throughout our villa - stamping feet, scraping chairs, toddlers running, parents yelling - and later in the week they were joined by Spring Breakers trying to out shout, out run, and out party each other. It was constant from 6am until late at night. I have never had such noise at BW or BC or previously at OKW. For those of you who think the BW is noisy - try spending a week under an apparently full GV!
The room was missing a lot of kitchen items - including almost the entire set of pots and pans. This villa has been refurbished, so I just can't understand why it was left with one old small fry pan and one small pot. We had to call and they brought a whole new set and we requested an inventory of the entire kitchen.
The drain in the second bedroom bath was awful - the tub would fill up 3-4" during showers. The hair dryer was broken on arrival. The circuit breakers in the bathroom and the sink outside kept tripping. Yes, we reported everything. I only wish other people would - maybe it would all get fixed sooner!
On the full clean day - they left only two sets of towels in each bath. When I called to ask for more, housekeeping sounded annoyed. Them: "Do you need more?" Me: "Well, shouldn't they have left 8 sets?" I don't really understand why they asked that question - should have apologized for the oversight, not ask if we needed more. Duh? Why would I be calling?
On the upside - the rest of the unit appeared to be clean (although I didn't go into the master bed and bath) and the bus service for picking up in the resort was always under 20 minutes. But picking up at the parks was another story. We would see 2-3 buses for other resorts (i.e. AKL) and none for us. Talking with a driver, he said that all of them check in right before arriving at the parks to see which resort bay they should stop at. Given that dispatch is monitoring it by bus, and not just having them loop back to the same resort, I just can't see why it is so inconsistent.
We also took a look at the slide drawings and it looks nice. I think it will be a nice addition to the pool. Looks like there is a double loop in the castle - much like the Luna Park slide.
My husband manages a golf course so he was closely watching the morning routines on the green, fairway and sand trap. He said that they must have a lot of dampers on the machines, as they were fairly quiet. It was nice having coffee on the deck watching the maintenance crew and golfers in the AM.
And I had a pair of ducks visit me every AM so I gave them some bread and got some pellets for them on the MGM dock a few times. She would eat from my hand. He would always hang back a bit, and I thought maybe he was shy. But by the end of the week - the seagulls were noticing us (mine, mine, mine) and coming over. Then I realized he hung back for protection as he would fight the gulls off while she ate. When the gulls started coming over, I would go inside as I didn't want to cause a disturbance to other guests.
I miss the ducks. Not the room. From now on - Not under a GV will be my first request.
some of the condition of the room on arrival, the service during the week and ultimately the location was disappointing. No - it did not make my entire week miserable - but my expectations for a "peaceful and relaxing" OKW resort were certainly not met.First - because I know this is important to some, although not so much to me - no "Welcome Home" at the check in desk. Although consistently spoken at the guard's entrance all during the trip.
We received our golf course view request in Room 1613 - right off the 6th green. Would have been a perfect location except for the GV up above us. The noise was unbearable at times. Ihad to leave our villa a couple of time to get away from it. The hardwood floors conducted sound throughout our villa - stamping feet, scraping chairs, toddlers running, parents yelling - and later in the week they were joined by Spring Breakers trying to out shout, out run, and out party each other. It was constant from 6am until late at night. I have never had such noise at BW or BC or previously at OKW. For those of you who think the BW is noisy - try spending a week under an apparently full GV!
The room was missing a lot of kitchen items - including almost the entire set of pots and pans. This villa has been refurbished, so I just can't understand why it was left with one old small fry pan and one small pot. We had to call and they brought a whole new set and we requested an inventory of the entire kitchen.
The drain in the second bedroom bath was awful - the tub would fill up 3-4" during showers. The hair dryer was broken on arrival. The circuit breakers in the bathroom and the sink outside kept tripping. Yes, we reported everything. I only wish other people would - maybe it would all get fixed sooner!
On the full clean day - they left only two sets of towels in each bath. When I called to ask for more, housekeeping sounded annoyed. Them: "Do you need more?" Me: "Well, shouldn't they have left 8 sets?" I don't really understand why they asked that question - should have apologized for the oversight, not ask if we needed more. Duh? Why would I be calling?
On the upside - the rest of the unit appeared to be clean (although I didn't go into the master bed and bath) and the bus service for picking up in the resort was always under 20 minutes. But picking up at the parks was another story. We would see 2-3 buses for other resorts (i.e. AKL) and none for us. Talking with a driver, he said that all of them check in right before arriving at the parks to see which resort bay they should stop at. Given that dispatch is monitoring it by bus, and not just having them loop back to the same resort, I just can't see why it is so inconsistent.
We also took a look at the slide drawings and it looks nice. I think it will be a nice addition to the pool. Looks like there is a double loop in the castle - much like the Luna Park slide.
My husband manages a golf course so he was closely watching the morning routines on the green, fairway and sand trap. He said that they must have a lot of dampers on the machines, as they were fairly quiet. It was nice having coffee on the deck watching the maintenance crew and golfers in the AM.
And I had a pair of ducks visit me every AM so I gave them some bread and got some pellets for them on the MGM dock a few times. She would eat from my hand. He would always hang back a bit, and I thought maybe he was shy. But by the end of the week - the seagulls were noticing us (mine, mine, mine) and coming over. Then I realized he hung back for protection as he would fight the gulls off while she ate. When the gulls started coming over, I would go inside as I didn't want to cause a disturbance to other guests.
I miss the ducks. Not the room. From now on - Not under a GV will be my first request.
