Room assigner phone # at CR?

[skiwee1]

Does anyone know the number to call about finding out if my room has been chosen yet? I go to WDW on Thursday and would love to know. I need a number to call if anyone has it. thanks!

 

[CDSTapisRouge]

The phone numbers for the resorts are to a central call center, they do not connect directly to the resort that you are staying at. Also unless you have a medical need stated on your reservation or you have more than one room booked, they generally do not pre-assign rooms, they become first come first serve when you check in. The information that you are trying to seek will not be issued to you prior to check in anyway. Even if they have pre-assigned a room for one reason or another they will tell you that they assign rooms upon arrival, kind of a CYA thing on their part, in case they need to move the room for any reason...

 

[skiwee1]

I wonder where others are getting their info at? I know of at least one poster over time that had called and found out their room assignment. Are they lying? There is a poster right now on the CR thread that said she has been calling every day but the assigner said they hadn't gotten to her date yet. That seems kind of strange that some are doing it yet you say it isn't possible. Just wanted to add that the posters I have read about had no special problems that needed to be addressed. They just wanted to know their room.

 

[CDSTapisRouge]

I don't doubt that they call everyday, but they will not be given the information... When you call they will tell you they are the front desk and they will answer your questions, but you are not actually talking to the front desk. All resort calls are filtered through the call center and only if you have a dire need to speak to the desk will they transfer you through to it. Also, room numbers are never issued prior to check in and the room being clean and ready for you to occupy it. Even when you arrive, if the room is not clean they will not issue you the room number until it is (this way people don't go to the room and hound the housekeeper...which has happened in the past). Even when rooms are pre-assigned (for whatever reason) they still can be moved around if something comes up between it being assigned and your actual arrival, so if the information was issued to you in advance and then the room had to be moved it would not be a pretty site when you arrive and have a different room than you were told. I am not trying to be rude (although re-reading it is sounds like it might be, I apologize if it comes off that way)... I have been a room assigner (back office operations) for about 5 years at 3 different hotels, so if I sound like I am coming off to snippy, I don't mean to be, I am just trying to explain how RA works...

 

[skiwee1]

Oh I don't think you are being rude. I appreciate you telling me even if this little piece of news is ruining my night. LOL! Just kidding! I had given CRO my requests when I booked but thought I could talk to someone ahead of time to up my chances. I generally only request non smoking but this trip is really special for my mom and I want to do everything I can to make it happen. Unfortunately, CR didn't have the preferred view option for MK when I booked many months ago or I would have jumped at the chance to guarantee it. When I called back to change it when I found out they said they had nothing available with the MK view. I am more then willing to pay for it! I'd just like a chance to do so. Hopefully we will get lucky and get our magic kingdom view. Thanks for the info!

 

[CDSTapisRouge]

I'm going to send you a PM just give me a minute... I had it all set and then the computer went crazy on me...

 

[twojo21]

im also interested in the info, were getting married at disney in march & i would love to type up our wedding day schedule with the room number so our wedding party knows what room to come to, to get ready at the yc. can any verify the phone or if this is really possible?

thanks,
twojo21

 

[HumphreytheBear]

im also interested in the info, were getting married at disney in march & i would love to type up our wedding day schedule with the room number so our wedding party knows what room to come to, to get ready at the yc. can any verify the phone or if this is really possible?

thanks,
twojo21

As CDS stated, they will not issue your room number in advance. There are so many variables that could arise that could potentially change a room number after it has been assigned (if anything is pre-assigned, most are first come first serve, which are not assigned until check in...given yours is a wedding it will probably be pre-assigned) that this is not information that they give out. As stated until the room is clean and ready for you to occupy it on your check in date they will not tell you what it is. Can you imagine putting it on your itinerary and then having something happen and the room gets moved. The only time you would know your room number in advance is if you were to book the Presidential or Vice Presidential suites as there would obviously be only one option for your room. If you are getting married through Disney Weddings, your wedding assistant might be able to get you the room number early but don't have your heart set on being able to give it out early.