Don't get me wrong. We LOVE the DDE. It's just the autograt that we don't like.
Honestly, before the autograt policy, we'd take the 20% savings and turn right back around and add it back as the tip. Now, we've got the 20% discount, and the 18% autograt. We only add anything now if the service is exceptional. (Like at SSR Turf Club for instance) It's still a great plan, but we've noticed that the service levels have dropped, but in most cases the servers don't know that we've got the DDE until we give it to them at the end, so I don't think that's why the service has gotten worse. I think it's just part of the overall downward trend at Disney. Sure there are some stand out restaurants and servers but in general, it's not as good as it used to be. Very sad.