Rise of the Resistance BOARDING GROUPS Superthread Part 1 *No Ride Spoilers Please* *PLEASE READ POSTS 1-4*

[natebenma]

3rd reboot

 

[EmJ]

Ouch. Disney has got to come up with a better way for dealing with breakdowns. The boarding group system is fine. Keeping people in line for 3 hours while they repeatedly reboot is not. They know it takes 90 minutes to cycle the whole system, so they should do SOMETHING to get people out. Maybe that means they call fewer backup boarding groups and call all boarding groups at a slower pace so that people in line have a chance to come back. Idk. But this sucks as a policy.

 

[pokee99]

I guess it's the experience of it all that I fear will stress me out. The disorder, dishonest line jumpers, and general chaos. I'm gonna have to do some deep breathing exercises every morning!

 

[ironband74]

Someone on twitter indicated that they got fast passes... @natebenma @fac429 have they told you you had to stay in line, or have they offered to let you go with a fast pass?

 

[hockey000]

When you hit the button to join a boarding group will each ticket on your Disney app automatically be added to the boarding group?

 

[pokee99]

I've been discussing this whole BG thing at length in preparation for our trip the last week of February. I say I've been discussing it because it's become a monologue. Yesterday two family members said crazy things to me like, "It's just a ride" and "We'll just move on with our day if we don't get a BG". I'm going to work on not having an extreme level of anxiety or disappointment about it so hopefully it won't affect the rest of my day. My family will be fine. I don't want to dwell on that one thing and be a Debbie Downer. Anyway, I appreciate you posting about your feelings about it. It made me feel like I'm not the only one that has a stress response to these things.

Funny how I never feel stressed about CA mornings. Only DL mornings.

Oh I so agree with this post. I feel like it's hard to not be stressed about wanting to succeed in something you've been preparing for for months! It would be like failing an exam you've been endlessly studying for! The SHAME! LOL!

But YES we all have to remember it's just one ride! And despite best efforts, it's still random at the end of the day! And most of us have more than one day to try.

I'm also trying to be less obsessed about following this thread...and the graphs!

 

[dina444444]

When you hit the button to join a boarding group will each ticket on your Disney app automatically be added to the boarding group?

It takes you to a page to confirm the tickets and you can select/deselect those that are or aren’t there then you click continue to confirm and get assigned a group.

 

[ironband74]

Sounds like they are moving again...Hopefully not another false start...

 

[MickeyT]

Someone on twitter indicated that they got fast passes... @natebenma @fac429 have they told you you had to stay in line, or have they offered to let you go with a fast pass?

Hopefully they are on the ride now! It is the way.......

 

[twodogs]

We were stuck in line for almost 3 hours on opening Sunday, and I was frankly pretty furious by the time it was said and done. They told us if we left the line, we could not ride that day with our BG since we were already scanned in. To the OPs point that they want people in line so that when the ride comes back up, they have people to get on right away, I would say that during all breakdowns, people have lingered at the ride entrance, just waiting to rush back into the line when it reopens after a breakdown. I don’t think it would sit there empty for more than a millisecond after it reopened, even if they cleared the entire line. They could also send a push notification on the app to say it was open. People would come running.

I personally think that they should clear the line if they have to do a reboot, since they know that is 60-90 minutes, undoubtedly. I just flat out don’t agree with treating guests like cattle that are in jail. Disney should be smarter than that by now.

 

[natebenma]

6:45. Boarded. Off the ride now. Wow! But wiped out

 

[Skyegirl1999]

You already all know my feelings about this “hold everyone like prisoners in line” thing they’ve decided to do when the ride breaks down. (Even worse when they start to clear the line and then change their mind.)



I’m sorry everyone had to go through that this afternoon. I was thinking of emailing to express that while we love the ride and find the BG system an overall success, they need to change this breakdown policy. Perhaps I will write that email after all...

 

[Skyegirl1999]

We were stuck in line for almost 3 hours on opening Sunday, and I was frankly pretty furious by the time it was said and done. They told us if we left the line, we could not ride that day with our BG since we were already scanned in. To the OPs point that they want people in line so that when the ride comes back up, they have people to get on right away, I would say that during all breakdowns, people have lingered at the ride entrance, just waiting to rush back into the line when it reopens after a breakdown. I don’t think it would sit there empty for more than a millisecond after it reopened, even if they cleared the entire line. They could also send a push notification on the app to say it was open. People would come running.

I personally think that they should clear the line if they have to do a reboot, since they know that is 60-90 minutes, undoubtedly. I just flat out don’t agree with treating guests like cattle that are in jail. Disney should be smarter than that by now.

I agree completely. And I agree that while I’m sure the reasoning is to have people ready to ride, the few minutes they’d “lose” aren’t worth it. Also, if they gave people the option, I am positive that some people would stay anyway! But those who wanted to leave, could.

 

[thewesterberg]

I was in town for a work conference and Friday was the only day to try for a BG. Traveling with 3 friends, two who are big Disney fans and one who enjoys going with us to the parks but bowed out of the crazy morning. We were staying at the Embassy Suites south of the park. Our Lyft driver got a little confused as to where to pick us up so we got going a little later than I had hoped (6:59am). We headed up Harbor and did the U-turn back to the drop off area. My best friend (Friend 1) mentioned afterwards that she could tell I wanted to bail at the red light instead of waiting for it to turn green and then wait in the line to get into the drop-off... she knows me way too well because that exact thought was running through my mind! Drop off was at 7:11am.

The security line we picked was of course the slow one. He was looking in sunglasses cases and everything. Once we made it through there we hopped in a line over in the right hand side by the strollers. The two lines over there were way shorter as the rest of the lines were stretched back to DCA.



Our tickets were all linked and while waiting in line I went over the procedure with Friend 2 (Friend 1 had experienced ROTR at WDW between Christmas and NYE). We made it through the line around 7:45, and went between the flag pole and the train station to wait. Purchased MaxPass. Friend 2 was having issues with the app accepting the purchase so I ended up buying it for her so we could get a Fastpass booked. She had some sort of Android. Friend 1 and I have iPhone 8’s.

We were all just amazed at the hush that went over the crowd in that final minute! I counted the last 10 seconds down and then we were off! Amazingly, Friend 2 with her testy android phone who hadn’t been on the ride before (like Friend 1) or practiced multiple mornings from home (like me) was first in and pulled BG 13! (Started with 11 that day). Lucky lady! She was the first one in our area to yell and cheer and then soon the cries went up from others.



We went over to DCA to start our day (I became obsessed with Guardians this trip - first time to the parks since the change). Did a couple of other things because ROTR start was delayed. Eventually wandered back to the ride after we were called to find that it was down. Came back around 10:45 and we walked on. Such a cool experience! Can’t wait for my DH and DS, the true Star Wars fans in our family, to experience it!

 

[dina444444]

You already all know my feelings about this “hold everyone like prisoners in line” thing they’ve decided to do when the ride breaks down. (Even worse when they start to clear the line and then change their mind.)



I’m sorry everyone had to go through that this afternoon. I was thinking of emailing to express that while we love the ride and find the BG system an overall success, they need to change this breakdown policy. Perhaps I will write that email after all...

This isn’t new though. They used to do this with racers when it broke down all the time in the beginning. They would say you could get out of line but they weren’t offering any compensation.

 

[ten6mom]

No, I was doing it for my friends who are in the park today. I was logged into their account.

I might do this for my son and his friend when they go NEXT WEEKEND (yeah... during President's Day weekend and the cheer convention) just to have one more chance.

 

[midnight star]

You already all know my feelings about this “hold everyone like prisoners in line” thing they’ve decided to do when the ride breaks down. (Even worse when they start to clear the line and then change their mind.)



I’m sorry everyone had to go through that this afternoon. I was thinking of emailing to express that while we love the ride and find the BG system an overall success, they need to change this breakdown policy. Perhaps I will write that email after all...

You should write the email. I'm not one to complain, but things like this really need to be addressed.

Outside of having to deal with the early morning chaos of getting a BG, another reason why I don't want to ride again is the ride's lack of reliability, and the park having crazy line situations during breakdowns. And seeing all of these reports from people on here and facebook is confirming my decision.

 

[Aurora0427]

So far we've planned on going to DL on Tues/Fri and CA on Wed/Th. Are Tuesdays terrible? I guess we'll have Friday as a backup. My family will really think I'm crazy if I change things up with less than three weeks to go. Who am I kidding? They already do think that.



That sounds crazy and would have made me so anxious. I was planning on arriving an hour before opening on our non-MM day. Are we thinking that's not nearly enough time? We'll be there at park opening on Thursday because we'll have MM. But I'm wondering about our Friday. They open at 8 that day.

If you are lining up an hour before you’ll be fine. I would not be pulling into the parking lot or leaving my hotel an hour before. I’d be actually getting in line.

 

[Skyegirl1999]

This isn’t new though. They used to do this with racers when it broke down all the time in the beginning. They would say you could get out of line but they weren’t offering any compensation.

I mean, I don’t necessarily agree with that either, but that didn’t block you from getting to ride entirely. In this case, you lose your BG if you leave! It’s a little different...

 

[Aurora0427]

We were stuck in line for almost 3 hours on opening Sunday, and I was frankly pretty furious by the time it was said and done. They told us if we left the line, we could not ride that day with our BG since we were already scanned in. To the OPs point that they want people in line so that when the ride comes back up, they have people to get on right away, I would say that during all breakdowns, people have lingered at the ride entrance, just waiting to rush back into the line when it reopens after a breakdown. I don’t think it would sit there empty for more than a millisecond after it reopened, even if they cleared the entire line. They could also send a push notification on the app to say it was open. People would come running.

I personally think that they should clear the line if they have to do a reboot, since they know that is 60-90 minutes, undoubtedly. I just flat out don’t agree with treating guests like cattle that are in jail. Disney should be smarter than that by now.

This.

We knew that if it went down after we scanned, we wouldn’t be riding, because we have two small kids. Holding adults hostage is bad enough..... I cringe when I think about leaving kids in line that long. Plus you have people who do rider swap waiting with the kid too short to ride.... it actually made me enjoy the experience less because I was so freaked out it would go down once we were in line.