Rider Swap question

[KrazeeK120]

This will more then likely be my last time posting here but rider swap is for people that can not ride wether too short too scare or medical can not ride I know someone that has a child that is about 5 foot 3 very disabled he can not be left a lone for any paid of time he can not do rides where he has to leave his WC and his family always get a rider swap pass for ride so that they can not rides it works just the same as my friend with some kids same pass sam procedure yes there are a few CM that do not know this or will not give it out if they think it will be abused but for the most part if you go up and say I have a child/ who every that can not ride this ride because of what ever resin 9 time out of 10 they will give you a rider swap pass. just because there was some bad CM and then people started to post on line that it would not work dose not mean it is not allowed

I love the quote ( an I am not 100%on the exact line but it is something like this) a lie can make it half way around the world before the truth can even get started. I thin this is a good example of this, someone did not get a rider swap for what ever resision and not it is gosple truth that you can not even thought you can for this reason

No, rider switch is for a family with a child who is TOO SHORT to ride.

I can see where many CMs would extend some kindness to a family containing a member who is that severely disabled, though.

 

[KrazeeK120]

I know. I thought it did too. But FEA doesn't list one, which makes no sense as it's the same ride mechanics. I don't have any of the old info at hand so no way to check what Maelstrom showed (and heaven knows my memory on things is very faulty)

Lol, I'm pretty sure we all have faulty memories (particularly those of us who are moms!). But...I don't actually remember that Maelstrom had a height requirement. I don't think that small of a drop would warrant one. I think (?) the drop in POTC is taller, and that ride doesn't have a height requirement.

 

[tjmw2727]

This will more then likely be my last time posting here but rider swap is for people that can not ride wether too short too scare or medical can not ride I know someone that has a child that is about 5 foot 3 very disabled he can not be left a lone for any paid of time he can not do rides where he has to leave his WC and his family always get a rider swap pass for ride so that they can not rides it works just the same as my friend with some kids same pass sam procedure yes there are a few CM that do not know this or will not give it out if they think it will be abused but for the most part if you go up and say I have a child/ who every that can not ride this ride because of what ever resin 9 time out of 10 they will give you a rider swap pass. just because there was some bad CM and then people started to post on line that it would not work dose not mean it is not allowed

I love the quote ( an I am not 100%on the exact line but it is something like this) a lie can make it half way around the world before the truth can even get started. I thin this is a good example of this, someone did not get a rider swap for what ever resision and not it is gosple truth that you can not even thought you can for this reason

I AGREE with you that rider swap is for anyone! I disagree that anyone for any reason can get the paper rider switch pass. The paper pass is supposed to be for when a person can't ride but it IS given out sometimes with exception - your example above is a good reason for an exception. I am not in any way shape or form saying you didn't see what you saw but I can't advise people to count on this when it is simply not the policy.

Finally - don't call me a liar I have been to the parks many times over the years and I know what my experiences are and try to share them in a helpful way.

I am not concerned with being right - just helpful. In good conscience I can't advice a family that they definitely will get a rider swap paper pass, to go ahead and split the FP+ selections while knowing that there is a very good change they won't qualify, then one person is left without a FP+. It is up to them to read the posts and decide if it is a chance they want to take and hopefully my information is helpful.

 

[tjmw2727]

Lol, I'm pretty sure we all have faulty memories (particularly those of us who are moms!). But...I don't actually remember that Maelstrom had a height requirement. I don't think that small of a drop would warrant one. I think (?) the drop in POTC is taller, and that ride doesn't have a height requirement.

I think it had a minimum suggested age (maybe 3?) but no height restriction.

 

[gap2368]

I AGREE with you that rider swap is for anyone! I disagree than anyone for any reason can get the paper rider switch pass. The paper pass is supposed to be for when a person can't ride but it IS given out sometimes with exception - your example above is a good reason for an exception. I am not in any way shape or form saying you didn't see what you saw but I can't advise people to count on this when it is simply not the policy.

Finally - don't call me a liar I have been to the parks many times over the years and I know what my experiences are and try to share them in a helpful way.

I am not concerned with being right - just helpful. In good conscience I can't advice a family that they definitely will get a rider swap paper pass, to go ahead and split the FP+ selections while knowing that there is a very good change they won't qualify, then one person is left without a FP+. It is up to them to read the posts and decide if it is a chance they want to take and hopefully my information is helpful.

I to am just doing what you are doing

I do not like the fact that disney does this I think it can lead to people just say this person will not ride, but every trip I have gone on I see at lest 3+ people a day with someone gal enough to ride not wanting to ride being given a paper rider swap pass. not to mention I go to the parks a lot. I know someone at the parks just about every day ( I live a few hours and I think most of my town has an AP for disney) some of my friend have tell enough but too scared to ride and they have been given rider swap.

I have seen fight break out because a CM let a parent of a disabled boy get on at the exit for BTMRR so that they did not have to get him out with his feeding tube and some other medical thing security had to be called. this is why they Gove rider swap passes so it dose not look like people are cutting in at the exit ( or this is what the CM that was trying to be nice to the family said when we where leaving, ver sweet little boy had a great time sitting behind him on the ride.

never called you a lier just like you have never called me a lier

 

[ArwenMarie]

I think I'm confused, but couldn't you just book 4 FPs and then let your son use your daughter's band for the second ride?

 

[mshanson3121]

I think I'm confused, but couldn't you just book 4 FPs and then let your son use your daughter's band for the second ride?

I would prefer she be able to use all 3 of her FP +. If I do this, her brother gets 4 and she gets 2. Not exactly fair.

 

[bumbershoot]

Do not get me started on the DAS and can not stand for longer them 30 minutes I hear just about ever time I go in to renew or add someone to mine..

What does this mean?

If you cannot stand for longer than 30 minutes, they are almost certainly telling you to use a wheelchair/scooter instead of using a DAS, yes?

It is a bit confusing but only if you know about the paper passes, fwiw the paper pass is meant to keep someone too short out of the line, not to make it more convenient (that's just a bonus!). If you read the website the alternate swap does exactly what the website says it will - and what Universal parks and many other parks do in this situation.

Website says:
"At select attractions, you can also take advantage of our Rider Switch option, which enables one adult to wait with children while another adult experiences the attraction. Then, the adults can switch so the other adult can experience the attraction—without having to wait in line a second time. You do not need to use FastPass+ service to use the Rider Switch option."

So I will continue to caution folks that they may not get a Riders Switch Paper Pass if the child meets the height requirement so they can plan FP+ accordingly.

Switch is the name it always was. Switch and swap are the same thing. Always have been.

Someone, a few years back, put something WRONG on the website. Wrong and new. They used to ahve good info on the website. Then it changed. But the CMs in the park did not get new training.

This will more then likely be my last time posting here but rider swap is for people that can not ride wether too short too scare or medical can not ride I know someone that has a child that is about 5 foot 3 very disabled he can not be left a lone for any paid of time he can not do rides where he has to leave his WC and his family always get a rider swap pass for ride so that they can not rides

They would be using a DAS entitlement for him. If someone is disabled you get a DAS and work with that. That's not rider switch/baby swap/whatever you want to call it.

I know. I thought it did too. But FEA doesn't list one, which makes no sense as it's the same ride mechanics. I don't have any of the old info at hand so no way to check what Maelstrom showed (and heaven knows my memory on things is very faulty)

FWIW I only rode Maelstrom once. I don't even remember the ride; I just remember passing through the movie thing LOL.

I am not concerned with being right - just helpful. In good conscience I can't advice a family that they definitely will get a rider swap paper pass

Same.

every trip I have gone on I see at lest 3+ people a day with someone gal enough to ride not wanting to ride being given a paper rider swap pass.

I don't spend as much time as you seem to watching people and being close enough to hear what's going on. But I know what the policy is (it's for too short) and I know the wrong info the website has. I got the one exception the one time. When DS was little enough to be scared of things but big enough to ride, we have bid DH goodbye in front of CMs and no one has ever said "oh hey, we can give you a switch/swap pass!" Because too-scared is not the policy.

 

[maxiesmom]

Whatever side of this you are on I do know one thing: Complaining and saying you saw a different policy/wording on the web site is going to get you nowhere.

 

[Amelia :)]

In a couple of years when they stop offering it all together, people with probably post a link to this thread to demonstrate why...

 

[HopperFan]

I have received a rider swap pass for FEA they have them I have gotten one before. ( wish I took a picture of it but did not)

like I said you can get a rider swap for someone that dose not want to ride, if the CM give you a problem pull up the website on your phone and show them it. have the member of your group with you have enough for rider swap and tell them what person will not ride and who will be sitting out with them they may need to know why this person can not wait a lone ( a young child some one with specal need and elderly person that cannot be left alone, just so that it is not a healthy 20 or what ever year old that is fine waiting while every one else goes in the line.

I think there are a few CM that do not know the rule since most that use it have a too small child but form what I have seen ( I do not have a small child but use the DAS so I go in the FP line a lot to either get a return time or use one) and I am often behind someone needed a rider swap asking a question about it. and I have seen on a number of occasion someone dose not want to ride for what ever resin and the CM have given them rider swap passes even thought the child ( and a few occasion an adult) have been tell enough to ride.

Why would you get Rider Switch for FEA? I'm thinking you talked about traveling to WDW alone, so confused.

the region why is that rider swap is not just for too short it is also too scared can not ride and since there is a drop some can not ride and it would be unfair for family member to have to wait in line 2x for the ride.... I wish people and CM would get over the idea that rider swap was just for too short, and from what I have heard CM are getting better at this.

That makes no sense. There are plenty of rides that lots of folks would be scared of - that doesn't mean there should be Rider Switch for it. Some folks are afraid of water and boats (Small World, Pirates, The Land, Gran Fiesta). Some folks are afraid of the dark. There are other scary rides ... where is the Rider Switch for Pirates, Haunted Mansion ...

Magic Kingdom Park
The Barnstormer
Big Thunder Mountain Railroad
Space Mountain
Splash Mountain
Stitch’s Great Escape
Tomorrowland Indy Speedway

Epcot
Frozen Ever After
Mission: SPACE
Soarin'
Test Track

Disney’s Hollywood Studios
Rock ’n’ Roller Coaster Starring Aerosmith
Star Tours® - The Adventures Continue
Twilight Zone Tower of Terror

Disney’s Animal Kingdom Park
DINOSAUR
Expedition Everest - Legend of the Forbidden Mountain®
Kali River Rapids
Primeval Whirl

I think it had a minimum suggested age (maybe 3?) but no height restriction.

No age.

Epcot
World Showcase
Guests Can Be
Any Height
Age Interest
All Ages

No, rider switch is for a family with a child who is TOO SHORT to ride.

I can see where many CMs would extend some kindness to a family containing a member who is that severely disabled, though.

And that is verified when you open the Rider Switch information on each of the rides.

And to add, my DS who is tall enough but clearly clearly substantially disabled and can not be left alone .... has been refused Rider Switch multiple times. We now adjust our trips to allow for him and for those rides.

It's not on Disney to make allowances for every single person who meets all requirements but doesn't want to ride. If they did that we would all be claiming fear and doubling up on our FP+. While it does impact me in a legitimate way, I hope they don't make exceptions.

 

[gap2368]

Why would you get Rider Switch for FEA? I'm thinking you talked about traveling to WDW alone, so confused.



That makes no sense. There are plenty of rides that lots of folks would be scared of - that doesn't mean there should be Rider Switch for it. Some folks are afraid of water and boats (Small World, Pirates, The Land, Gran Fiesta). Some folks are afraid of the dark. There are other scary rides ... where is the Rider Switch for Pirates, Haunted Mansion ...


not to argue here, but I do go to disney alone ( and some times with other people ) and I was given a rider swap pass one time on FEA as a pixie dust so that I could go on the ride and then leave, ( very long story short went to get a return time for it I think it was a two hour wait was going to get some food for Food and wine started to rain very hard was stuck in the store were the A and E were meeting a CM saw I was having some problems took me back stage found out I was just waiting for my return time for FEA walked me back stage to the ride, and handed me the pass so that I could ride 2 as a pixie dust

yes like I said a lot of thing make no since at disney but I have been told and see that rider swap is for too small too scared can not ride, now if an older child that can wait can comprehend going in line and not riding can be left alone then this is what the CM try to do but if the child is a very tell 3 year old for example and is too scared to ride too scared to be in the line then this is when a rider swap will be given even thought that 3 year old maybe tell enough too ride they are still too young to understand that even thought they are in line they are not riding ( this is what it sound like the OP case is and I think she has ASD or was that another thread) now if it is an older child that can understand you can wait in line and not ride then yes the CM may tell them to go in line and have the child go to the exit while everyone else ride ( I am not saying that they will let someone wait with the person as that can use problem and most places there is a different boading unbarring area or the area is too crowded for this ( this is why they do rider swap family can find a place to wait not in the way of people getting on and off the ride ( can you imagine how many people would be in the load unload area if every one with a too scared child had to go thought the line wait at the load unload area for there party while the child is having a melt down since they are right next to a ride they are scared of.

 

[HopperFan]

not to argue here, but I do go to disney alone ( and some times with other people ) and I was given a rider swap pass one time on FEA as a pixie dust so that I could go on the ride and then leave, ( very long story short went to get a return time for it I think it was a two hour wait was going to get some food for Food and wine started to rain very hard was stuck in the store were the A and E were meeting a CM saw I was having some problems took me back stage found out I was just waiting for my return time for FEA walked me back stage to the ride, and handed me the pass so that I could ride 2 as a pixie dust

Okay, well this was not Rider Switch.

You went to get a DAS time, the wait was long, long story short you began to have some issues, CM noticed that and was aware a DAS return time probably would not work for you. So they basically FP+ you a couple times as pixie dust, which was very nice.

 

[gap2368]

Okay, well this was not Rider Switch.

You went to get a DAS time, the wait was long, long story short you began to have some issues, CM noticed that and was aware a DAS return time probably would not work for you. So they basically FP+ you a couple times as pixie dust, which was very nice.

Never said it was a rider swap I just said I had gotten a pass for the ride since it seemed like someone said rider swap was not even available for the FEA and I was saying that they do have rider swap for it since I have gotten a pass for it.

people need to stop nit picking this tread

I think the OP has the information they need ( and they have not posted in how long)

in the end the OP is going to go to disney if there is a ride the child dose not can not will not go on they will go to the CM and talk to the Cm I am confident that 99% of the time the CM will hand then a rider swap pass if something else is done and that works for then them great if some thing else is done and this dose not work with the family then they can come to talk to the CM and see wha they can do but like I said 99% a rider swap pass will be given since it really is the easiest thing to do.

if the OP is still here most CM at Disney want you and your family to have a great time so if you need something something is not working for you ( and not just with rider swap) then talk to a CM some time they can help you some times they can not the CM are great ( some I feel can truely read minds) but for the most part they will not know something is a proble if they do not know I hope you have a great trip and I am sorry this thread is gotten to where it is, as a lot of people go to disney what we exsprince will be very different and we all think we are right ( and I think we are all right in what we know what we have seen and what we have done, it just is a little different for different people)

with this I hope to be done with this going back a forth and trying to nitpick thing that have happened too me since it really does not matter in the end and would ask that people respect this, now if there is a question that dose not have to do with me but the OP question then I would be happy to answer if I know other then that I will try to say my good bye to this thread and I am truly feeling hurt but the second guessing and why this why that on here, all I can say is why I have seen/ hear/ know I will say nothing more nothing less

 

[mshanson3121]

In a couple of years when they stop offering it all together, people with probably post a link to this thread to demonstrate why...

LOL. Yes.

Basically, what I have learned is:

- It may or may not be for height only
- There may or may not be two versions
- There may be two extra guests allowed or perhaps only one
- There may or may not be paper involved
- And basically, that with Disney, the left hand has no sweet flipping clue what the right hand is doing

 

[mshanson3121]

And that is verified when you open the Rider Switch information on each of the rides.

And to add, my DS who is tall enough but clearly clearly substantially disabled and can not be left alone .... has been refused Rider Switch multiple times. We now adjust our trips to allow for him and for those rides.

It's not on Disney to make allowances for every single person who meets all requirements but doesn't want to ride. If they did that we would all be claiming fear and doubling up on our FP+. While it does impact me in a legitimate way, I hope they don't make exceptions.

Glad to see this, certainly makes it more clear. And I agree. BUT... this thread, my question, really goes to show WHY they need to fix their website. I was very legitimately under the impression that we would be able to use rider switch. I'm lucky - I have this forum to come to and ask questions. But think how many people don't, who go by what was on the website, planned their FP+ accordingly, only to be turned down. I even emailed Customer Service just to see what they would say, and they assured me would be allowed to use it! So, it's stupid stuff like this is really unbecoming of a place like Disney. Surely they know the error exists. It would be an extremely quick fix. Whatever the policy is, it needs to be clearly outlined on the website, since that is where most people are going to look first (and sometimes the only place) for their information.

 

[HopperFan]

I have received a rider swap pass for FEA they have them I have gotten one before. ( wish I took a picture of it but did not)

like I said you can get a rider swap for someone that dose not want to ride, if the CM give you a problem pull up the website on your phone and show them it. have the member of your group with you have enough for rider swap and tell them what person will not ride and who will be sitting out with them they may need to know why this person can not wait a lone ( a young child some one with specal need and elderly person that cannot be left alone, just so that it is not a healthy 20 or what ever year old that is fine waiting while every one else goes in the line.

I think there are a few CM that do not know the rule since most that use it have a too small child but form what I have seen ( I do not have a small child but use the DAS so I go in the FP line a lot to either get a return time or use one) and I am often behind someone needed a rider swap asking a question about it. and I have seen on a number of occasion someone dose not want to ride for what ever resin and the CM have given them rider swap passes even thought the child ( and a few occasion an adult) have been tell enough to ride.

Never said it was a rider swap I just said I had gotten a pass for the ride since it seemed like someone said rider swap was not even available for the FEA and I was saying that they do have rider swap for it since I have gotten a pass for it.

people need to stop nit picking this tread

I think the OP has the information they need ( and they have not posted in how long)

in the end the OP is going to go to disney if there is a ride the child dose not can not will not go on they will go to the CM and talk to the Cm I am confident that 99% of the time the CM will hand then a rider swap pass if something else is done and that works for then them great if some thing else is done and this dose not work with the family then they can come to talk to the CM and see wha they can do but like I said 99% a rider swap pass will be given since it really is the easiest thing to do.

if the OP is still here most CM at Disney want you and your family to have a great time so if you need something something is not working for you ( and not just with rider swap) then talk to a CM some time they can help you some times they can not the CM are great ( some I feel can truely read minds) but for the most part they will not know something is a proble if they do not know I hope you have a great trip and I am sorry this thread is gotten to where it is, as a lot of people go to disney what we exsprince will be very different and we all think we are right ( and I think we are all right in what we know what we have seen and what we have done, it just is a little different for different people)

with this I hope to be done with this going back a forth and trying to nitpick thing that have happened too me since it really does not matter in the end and would ask that people respect this, now if there is a question that dose not have to do with me but the OP question then I would be happy to answer if I know other then that I will try to say my good bye to this thread and I am truly feeling hurt but the second guessing and why this why that on here, all I can say is why I have seen/ hear/ know I will say nothing more nothing less

YES you said you got a Rider Swap pass for FEA, quote is above.

No one is nit picking, we are trying to simplify the question/answer because some posts are bringing confusion.

What they are trying to convey is in this situation the OP has (and others who have had the same including myself) with Rider Switch is ..... unfortunately DISNEY has TWO different policies on their own website. Once in the more FAQ area and then again on every ride description. And when folks go to the rides they have experiences getting Rider Switch and experiences being refused Rider Switch when the non-rider is tall enough to ride. This is clearly an area where Disney has no consistent policy and it shows at the attractions.

It is not in anyone's best interest to make promises one way or another but best we prepare guests that it can go either way. I won't say that 99% a guest will be refused and you can't say that 99% a guest will be able to get one.

Everyone needs a back up plan at Disney, especially in this situation.

 

[AngiTN]

LOL. Yes.

Basically, what I have learned is:

1. - It may or may not be for height only
2. - There may or may not be two versions
3. - There may be two extra guests allowed or perhaps only one
4. - There may or may not be paper involved
5. - And basically, that with Disney, the left hand has no sweet flipping clue what the right hand is doing

Can clear a few things up
1. correct. It is designed for a family with 2 adults and at least 2 children, one of which is too short to ride. There is some confusion on if they will also offer it for a child that is tall enough but too scared to ride. I do not believe it will be offered to an adult too scared to ride, for instance. As that adult could wait alone. What they is to offer a situation where parent A can ride with child A, parent B waits with child B who is too short to ride. Then Parent B can take child A on the ride and go again, while parent A waits with Child B. This way, they don't have to wait in longer lines than necessary just to accommodate a too small child.
2. incorrect. There is Rider Swap. I think a PP was confusing things by bringing in DAS, which is something different. Or something else, it was a bit hard to understand the posts. Many of the instances PP mentioned involved a rider with a handicap of some sort which changes the situation entirely and shouldn't be brought in to this particular discussion with someone who doesn't wan to ride but is otherwise healthy
3. It is for the other child and 2 additional people, it's written on the swap pass. This is to help in cases where the family has more than 1 child tall enough to ride.
4. It is paper. Similar to an old version of FP. I am not aware of any other type of rider swap pass
5. Aside from the do they or don't they offer it for too scared to ride they seem to be pretty consistent with them.

 

[tjmw2727]

LOL. Yes.

Basically, what I have learned is:

- It may or may not be for height only
- There may or may not be two versions
- There may be two extra guests allowed or perhaps only one
- There may or may not be paper involved
- And basically, that with Disney, the left hand has no sweet flipping clue what the right hand is doing

LOL - good summary - Let me try one more time

- The paper pass is "usually" for height only and that has been my experience.
- Yes kind of - if she chooses not to ride and they won't issue the paper pass you can always switch at the exit since she is tall enough to wait in line.
- The paper pass is good for 3 guests for that ride anytime that day (sometimes longer) I do have an unused pass somewhere when I find it I will post a picture.
- Yes LOL there may or may not be paper involved If you switch at the exit I think its up to the CM and how many empty seats they have available on the second ride but at least 2.

- Yes - And actually the website does say anyone can use rider switch which is true, if the non rider is under the height restriction they always get the paper pass otherwise its up to the CM's discretion if they give you paper or you switch at the exit.

My main point in replying (again!) is to save someone from the mistake of not booking enough FP+ for a favorite ride because they are counting on the "paper" version of the switch for half of the party when that "may" not be offered.

 

[mshanson3121]

LOL - good summary - Let me try one more time

- The paper pass is "usually" for height only and that has been my experience.
- Yes kind of - if she chooses not to ride and they won't issue the paper pass you can always switch at the exit since she is tall enough to wait in line.
- The paper pass is good for 3 guests for that ride anytime that day (sometimes longer) I do have an unused pass somewhere when I find it I will post a picture.
- Yes LOL there may or may not be paper involved If you switch at the exit I think its up to the CM and how many empty seats they have available on the second ride but at least 2.

- Yes - And actually the website does say anyone can use rider switch which is true, if the non rider is under the height restriction they always get the paper pass otherwise its up to the CM's discretion if they give you paper or you switch at the exit.

My main point in replying (again!) is to save someone from the mistake of not booking enough FP+ for a favorite ride because they are counting on the "paper" version of the switch for half of the party when that "may" not be offered.

What is this "swap at the exit" thing you speak of?