Rider Swap question

[mshanson3121]

You may want to look into the disability pass. No personal experience with it but it seems like if your daughter will be anxious in certain situations or need spaces to wait that is exactly what the pass is for.

We have used it and will again for sure. Though it doesn't help in this situation - it only helps with rides the person wants to go on, but can't stand in line for.

 

[smiths02]

She'll be 8, but has Autism, so most definitely will require someone to stay with her.

I hope the CM will be helpful in that situation.

I can understand where the too tall rule comes in. I can see it getting abused eventually with children claiming to be scared, just to get the Rider Swap passes and then you have messed up the line since the rider swap passes are basically anytime FP good for a few days.

This is off-topic, but I know in AK, we tried to get rider swap for Dinosaur. It was first thing in the morning, so there was no line. The CM would not give us a rider swap even though we had twins under the height requirement. She said that if the line built up while the other two were on the ride, she would remember us. This was fair, and the intent of rider swap, so we didn't argue...although we would have preferred not to ride back to back. Anyways, just an aside to tell you that CMs can be sticklers for what they think the rule is (whatever the website says)

 

[1st*toright]

I'm really hoping that we can use rider swap - I have a 4 year old who is very tall for her age, but has a typical 4 year old's sensibility about what is too scary. I hope they will take this into consideration. Or maybe we will just teach her to slouch a lot when they measure her

 

[AngiTN]

My DD was 6 last year and was tall enough to ride 7DMT but was to scared. We had no problem doing rider swap. I think maybe it depends on the CM, but I bet if you explain your situation they will try to accommodate you.

It never hurts to ask but it would be very advisable to have an alternate plan in place since most CM (can never say all) will only provide the passes when a child is too short. I have seen many times where the CM giving them out required the guests to bring over the child that is too short. There is just no way to know prior to your riding what you will encounter. One thing you can count on for certain is they do give them out when a child is too short. Anything else is more unusual.

 

[AngiTN]

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If rider swap was just for too short to ride the why dose FEA have rider swap when there is no bight requirement for this ride. Op if there is a ride your DD dose not want to ride go up to the CM and ask them what you need to do they will let you know. Also if she has ASD the DAS might help her out

No one knows. It's been asked many times and to my knowledge, no one has an official answer.

 

[gap2368]

No one knows. It's been asked many times and to my knowledge, no one has an official answer.

I have received a rider swap pass for FEA they have them I have gotten one before. ( wish I took a picture of it but did not)

like I said you can get a rider swap for someone that dose not want to ride, if the CM give you a problem pull up the website on your phone and show them it. have the member of your group with you have enough for rider swap and tell them what person will not ride and who will be sitting out with them they may need to know why this person can not wait a lone ( a young child some one with specal need and elderly person that cannot be left alone, just so that it is not a healthy 20 or what ever year old that is fine waiting while every one else goes in the line.

I think there are a few CM that do not know the rule since most that use it have a too small child but form what I have seen ( I do not have a small child but use the DAS so I go in the FP line a lot to either get a return time or use one) and I am often behind someone needed a rider swap asking a question about it. and I have seen on a number of occasion someone dose not want to ride for what ever resin and the CM have given them rider swap passes even thought the child ( and a few occasion an adult) have been tell enough to ride.

 

[AngiTN]

I have received a rider swap pass for FEA they have them I have gotten one before. ( wish I took a picture of it but did not)

Never said they didn't have them. I said no one knows why that ride is the only one without a HR that does have them.

As for those not wanting a ride getting a RS pass, that is not certain. I have seen people turned down. Having it on the website will not guarantee you get the pass. Folks do need to know this. Some CM are very much sticklers for their training, some aren't.

 

[gap2368]

Never said they didn't have them. I said no one knows why that ride is the only one without a HR that does have them.

the region why is that rider swap is not just for too short it is also too scared can not ride and since there is a drop some can not ride and it would be unfair for family member to have to wait in line 2x for the ride.... I wish people and CM would get over the idea that rider swap was just for too short, and from what I have heard CM are getting better at this.

 

[AngiTN]

the region why is that rider swap is not just for too short it is also too scared can not ride and since there is a drop some can not ride and it would be unfair for family member to have to wait in line 2x for the ride.... I wish people and CM would get over the idea that rider swap was just for too short, and from what I have heard CM are getting better at this.

Makes one wonder why Pirates doesn't get one then

 

[gap2368]

Makes one wonder why Pirates doesn't get one then

do not know I do not use it I only over hear people asking for it when I go to get a DAS return time, I have been given rider swap passes ( mostly at space) when I go to get a DAS return time the CM will let me on since most of the time I am alone

I also do not know why HM dose not have one that ride can be scary for little ones.

but there are a lot of those question I have about disney all I can say is what I see hear and do at disney and as fair as I have heard you can get rider swap for just more then too short to ride ( infant I was behind 3 groups of people that were asking about it at FEA last time too be about 10 minute to get a DAS return time, was not a good thing for me. and yes all 3 of them got rider swap passes

 

[bumbershoot]

the region why is that rider swap is not just for too short it is also too scared can not ride and since there is a drop some can not ride and it would be unfair for family member to have to wait in line 2x for the ride.... I wish people and CM would get over the idea that rider swap was just for too short, and from what I have heard CM are getting better at this.

The policy is that swap is for kids that are too short. There's no situation where cms are getting better because they give a pass based on fear. They are being extra kind. Back in 2010 in our first trip, long before the wrong info went up in the site, a kind cm at dinosaur gave me a swap pass when I chose to take my freaked out son out of line. She didn't have to but she did.

I also do not know why HM dose not have one that ride can be scary for little ones.

Because swap is for too short kids. Not for scared kids.

I know nothing about the replacement for maelstrom. I thought maelstrom had a height req actually.

 

[brockash]

I'm curious how this works. So, for example, my husband, myself and my son all love Splash, but my daughter is terrified and doesn't want to ride it, so someone has to stay behind with her. How would Rider Swap work in this situation?

The problem if she meets the height requirement is that there are conflicting ways that CM's handle that. Technically and according to the Disney site, it shouldn't be an issue, you would go up to CM, let them know, and one would stay behind with dd, while the others ride and get the rider swap pass. Once they're done riding, the person who sat out with up to 2 others can ride in the fastpass line.

The issue is that many CM's will try to tell ppl. that if someone meets the height requirement they're not eligible for a rider swap. Technically this is incorrect and I'm sure if you were ready to argue it each time and take it to guest relations etc., you'd get your rider swap, but it is often an uphill battle.

 

[tjmw2727]

the region why is that rider swap is not just for too short it is also too scared can not ride and since there is a drop some can not ride and it would be unfair for family member to have to wait in line 2x for the ride.... I wish people and CM would get over the idea that rider swap was just for too short, and from what I have heard CM are getting better at this.

Sorry but I am going to continue to share my actual experience with rider swap as opposed to what someone may have overheard while in line!

I think the confusion may be in regard to using "rider swap/switch" and actually getting the paper "rider swap/switch pass".

As it was explained to me in person by a CM at Guest Relations, Epcot November 2016:

1- Child to short = paper rider switch pass allowing up to 3 guest to return and ride anytime that day (sometimes longer). She also said that single rider lines are excluded, first party must ride standby or FP.

2- A guest choosing not to ride but tall enough to enter the line is eligible for a swap but not the paper pass. I was further told it can be different at each ride usually requiring everyone to wait in line and switch at the exit. If switching at the exit is not an option due to ride design then the paper pass "MAY" be an option but it is on a case by case basis- this may be the reason FEA has paper passes (although it doesn't explain why pirates doesn't). Again - switching at the exit was offered for my nephew but the queue area was to scary for him so we just split up.

We are bringing my MIL on my next trip and she will ride very few rides but we are there for family time and will concentrate more on shows and rides everyone can enjoy. It would never occur to me to grab rider swap passes for the rides she isn't interested in so we don't have to separate - IMHO that's taking advantage.

 

[brockash]

So, if we were to attempt to use Rider Swap... would DH, myself and DS all need FP+? Or, do only myself and DS make FP+ for the ride, and then DH would just use the rider swap?

If it works out for you in the same terms as regular rider swap is supposed to, only the first ppl. riding need a fastpass, if they're choosing to fastpass (they could always go in the regular line).

 

[brockash]

The website is not policy. CMs are instructed to follow the policy, which is that rider swap passes are not given unless there is a child who is too short to ride. You can put up a stink if you like, but it will likely end with a call to security.

There is a protocol for this situation, but it doesn't involve getting a rider switch pass. If you actually want to get what you want, here's what you should doo: go through the line as normal and tell the loading CM that your daughter doesn't want to ride. The CM will tell you what to do.

Yes, but it SHOULD be. I agree that it's pretty ridiculous that a company such as Disney can't figure out or care enough not to mislead their customers.

 

[gap2368]

Sorry but I am going to continue to share my actual experience with rider swap as opposed to what someone may have overheard while in line!

I think the confusion may be in regard to using "rider swap/switch" and actually getting the paper "rider swap/switch pass".

As it was explained to me in person by a CM at Guest Relations, Epcot November 2016:

1- Child to short = paper rider switch pass allowing up to 3 guest to return and ride anytime that day (sometimes longer). She also said that single rider lines are excluded, first party must ride standby or FP.

2- A guest choosing not to ride but tall enough to enter the line is eligible for a swap but not the paper pass. I was further told it can be different at each ride usually requiring everyone to wait in line and switch at the exit. If switching at the exit is not an option due to ride design then the paper pass "MAY" be an option but it is on a case by case basis- this may be the reason FEA has paper passes (although it doesn't explain why pirates doesn't). Again - switching at the exit was offered for my nephew but the queue area was to scary for him so we just split up.

We are bringing my MIL on my next trip and she will ride very few rides but we are there for family time and will concentrate more on shows and rides everyone can enjoy. It would never occur to me to grab rider swap passes for the rides she isn't interest in so we don't have to separate - IMHO that's taking advantage.

I have seen rider swap passes be given out at ( just too name a few and all where tall enough to ride) RnR. Tot, BTMRR, 7DMT Space M Splah M ( an I have only dose this one time in 3 years), EE, Dianasours TT Soarin

but even the CM at GR can be wrong in there information. Do not get me started on the DAS and can not stand for longer them 30 minutes I hear just about ever time I go in to renew or add someone to mine..

 

[tjmw2727]

Yes, but it SHOULD be. I agree that it's pretty ridiculous that a company such as Disney can't figure out or care enough not to mislead their customers.

It is a bit confusing but only if you know about the paper passes, fwiw the paper pass is meant to keep someone too short out of the line, not to make it more convenient (that's just a bonus!). If you read the website the alternate swap does exactly what the website says it will - and what Universal parks and many other parks do in this situation.

Website says:
"At select attractions, you can also take advantage of our Rider Switch option, which enables one adult to wait with children while another adult experiences the attraction. Then, the adults can switch so the other adult can experience the attraction—without having to wait in line a second time. You do not need to use FastPass+ service to use the Rider Switch option."

So I will continue to caution folks that they may not get a Riders Switch Paper Pass if the child meets the height requirement so they can plan FP+ accordingly.

 

[gap2368]

This will more then likely be my last time posting here but rider swap is for people that can not ride wether too short too scare or medical can not ride I know someone that has a child that is about 5 foot 3 very disabled he can not be left a lone for any paid of time he can not do rides where he has to leave his WC and his family always get a rider swap pass for ride so that they can not rides it works just the same as my friend with some kids same pass sam procedure yes there are a few CM that do not know this or will not give it out if they think it will be abused but for the most part if you go up and say I have a child/ who every that can not ride this ride because of what ever resin 9 time out of 10 they will give you a rider swap pass. just because there was some bad CM and then people started to post on line that it would not work dose not mean it is not allowed

I love the quote ( an I am not 100%on the exact line but it is something like this) a lie can make it half way around the world before the truth can even get started. I thin this is a good example of this, someone did not get a rider swap for what ever resision and not it is gosple truth that you can not even thought you can for this reason

 

[AngiTN]

This will more then likely be my last time posting here but rider swap is for people that can not ride wether too short too scare or medical can not ride I know someone that has a child that is about 5 foot 3 very disabled he can not be left a lone for any paid of time he can not do rides where he has to leave his WC and his family always get a rider swap pass for ride so that they can not rides it works just the same as my friend with some kids same pass sam procedure yes there are a few CM that do not know this or will not give it out if they think it will be abused but for the most part if you go up and say I have a child/ who every that can not ride this ride because of what ever resin 9 time out of 10 they will give you a rider swap pass. just because there was some bad CM and then people started to post on line that it would not work dose not mean it is not allowed

I love the quote ( an I am not 100%on the exact line but it is something like this) a lie can make it half way around the world before the truth can even get started. I thin this is a good example of this, someone did not get a rider swap for what ever resision and not it is gosple truth that you can not even thought you can for this reason

Watch comparing what they do for someone who can not ride with what they do for someone who just doesn't want to ride.

 

[AngiTN]

I know nothing about the replacement for maelstrom. I thought maelstrom had a height req actually.

I know. I thought it did too. But FEA doesn't list one, which makes no sense as it's the same ride mechanics. I don't have any of the old info at hand so no way to check what Maelstrom showed (and heaven knows my memory on things is very faulty)