KrazeeK120
DIS Veteran
- Joined
- Feb 29, 2012
- Messages
- 5,530
So...Disney's website says rider swap is available at FEA. Anyone tried to use it there?
There's no height requirement on FEA, so there's no reason for it.
This is a case of the website being wrong. In most cases the CM require seeing the too small child before giving out a Rider Swap. I've watched many times where they made a guest bring the child to them to give out the pass and seen them refuse to provide it when the child wasn't too small.As much as some want it to be, rider switch is not limited to people "too short" to ride.
https://disneyworld.disney.go.com/guest-services/rider-switch/
This is a case of the website being wrong. In most cases the CM require seeing the too small child before giving out a Rider Swap. I've watched many times where they made a guest bring the child to them to give out the pass and seen them refuse to provide it when the child wasn't too small.
If there is no height requirement of course they can't give them only for kids that are too short.If they are, in fact, giving out rider swap passes for FEA (as some in this thread have reported they are), the website is correct. There is no height requirement for FEA, and therefore, no "too short" kids.
I'd initially asked because my husband and I are both curious about the ride, and we may need to kill time while LO naps in the stroller (he won't know or care what he's missing). Just wanted to check out all of my potential options.
I'm glad it works if you point out their error. But it does take someone to "argue", even if politely done. They will as a routine policy, not provide them.I have said this before, if you are firm and resolute you will get your rider swap. I have had to explain firmly but politely the policy, as it only makes sense to give a swap for someone who can't or won't ride for whatever reason. Every time I get the swap. I have a 6 year old who simply won't ride several things. He is more than tall enough so I state the written policy, show the screenshot, and tell them to give me the swap pass. In 9 trips at various stages of him being tall enough including the las 16 days I have not been refused. Polite, firm, and resolute. The policy as written on the website will be followed as long as you don't accept no and make that clear in a polite manner.
i just want to clarify that Pirates does NOT have a wheelchair boat. If a guest using a wheelchair wants to ride Pirates, they must transfer and the wheelchair will be brought from the load area to the unload area.We have used rider swap numerous times over the years (all too short) and will so again this upcoming trip.
Our experience has been hit or miss on if they want to see the child. Sometimes they asked to see the child and others they didn't.
7dmt they asked to see the child every time, that was in '15.
As for FEA, my thought might be because you MUST transfer from a wheelchair (according to the site) unlike say Pirates o r other riders where they have wheelchair "cars"