RideMax FAQs
1.What is RideMax? How much does it cost?
RideMax is a software program that allows you to customize a touring plan for your days at Disney World/
Disneyland. You can put in the attractions you would like to ride and as many times as you would like to ride them. There are several subscription types. For Disneyland (California) a 90 day subscription is $14.95 and a 1 year subscription is $24.95. For Walt Disney World (Florida) a 90 day subscription is $18.95 and a 1 year subscription is $29.95. If you are not satisfied with RideMax, e-mail
feedback@ridemax.com within 30 days of your purchase date and you will receive a full refund.
2. How many computers can I download RideMax onto? Can I use it with an iPhone/Blackberry?
You may download RideMax onto two computers for PERSONAL USE only. They must be used by the same household. All you need is your original download code. You cannot use RideMax itself with an iPhone or Blackberry, but there are apps you can download that enable you to transfer saved plans from your computer to your phone.
3.Do I need the internet to use RideMax?
Yes. Although the RideMax software is downloaded onto your hard drive, the program needs internet access to configure the wait times.
4.Why can’t I use RideMax for Sundays? How do I plan if I’m going on a Sunday?
RideMax is a small family company. They spend most days in the parks collecting wait times and Sunday is their day off. If you are going to a park on Sunday, you can use a similar day to plan. First, use the “Which Days, Which Parks?” feature in the “Tips and Hints” section of RideMax. Select a day with the same recommendation, and try to select a day with the same operating hours. Also note if your day has Extra Magic Hours and use a day that is the same.
5.Speaking of Extra Magic Hours, can RideMax make me a plan for the days when I choose to go to a park that has them?
For the most part, no. RideMax only supports
Morning Extra Magic Hours at Magic Kingdom. The reason for this is that the parks tend to be more crowded on the days they have Extra Magic Hours, and so RideMax discourages you from visiting the park on that day. However, if you insist on going to the park with MEMH, make a plan from regular opening time to one hour after opening. Put in only the morning extra magic hour attractions you plan to ride (and make sure they are open during extra magic hours!) This should give you a rough estimate of how much you can expect to get done. Then, make a plan starting from park opening until you plan to leave, but don’t include the rides you’ve planned to ride during the EMH. For evening extra magic hours, no one has figured out a plan for those yet, as far as I know.
6.Does RideMax work with special events, such as Mickey’s Not So Scary Halloween Party, Mickey’s Very Merry Christmas Party, or Star Wars Weekends?
No. It will work as long as the park is open to regular visitors, but it does not work with special events.
7.How can I go to (blank) ride first? My plan is telling me to do something else first.
Make a plan for the first hour the park is open. Put in the ride you want, and two others (preferably not other headliners). This should give you an estimate of the wait/ride time. Then make a new plan, either setting your start time to after your first ride is done, or making it a break in the “land” the attraction is in.
8.Does RideMax schedule time to meet characters?
No, it does not. However, you may schedule a break in the area and for the time you want to meet them.
9.Hey! A few weeks ago I had the option of “World Showcase Tours”. Now I only see individual performances. What gives?
Disney publishes their show times for the next week on Saturday evening of the proceeding week (for example, they update the evening of March 20th for the week beginning March 21st). RideMax updates as soon as they have this information. If you’d rather just tour in a block of time, schedule it as a break.
10. How do I account for "Child Swapping"?
Put the attraction in your plan. Let the first parent ride at the given time. The second parent will receive a child swap pass. Save this pass to use later, such as during the free time RideMax is likely to include.
11.What are some features of RideMax I might want to know about?
When you open RideMax, you should first click on the “Plan Options” button. This will allow you to do several things to make the most out of your plan.
-First, set your arrival and departure time.
-Set your anticipated walking speed. I’ve heard that setting it at “normal” may be a little overambitious, even for families with older children. You may also choose “slow”, recommended for groups, those with strollers, or those who would rather do a bit more waiting in exchange for less walking.
-Don’t feel like getting wet first thing? You can schedule water rides for between 10am-4pm only.
-You may enter up to 5 breaks. You can use these for meals, afternoon rest breaks, whatever you want!
-Under the “FASTPASS Options” tab, you may select two options. The first is to take advantage of late FASTPASS, where you return later than the window scheduled. This gives you greater flexibility with your plan. The other option is a FASTPASS runner. This person should be willing to miss a few minor attractions to go and collect FASTPASSes for the whole group, therefore saving the whole group from trekking around the park.
-The final “Parade and Showtime Options” tab allows you to select any specific show times you may want to see. However, it is recommended you leave them all as “Any Show”.
12.Is there any way to save my plans without re-entering all the attractions?
At the moment, no. You can, however, print the plans right then, or save them as a .pdf file using CutePDF (google it to get the free program). This enables you to print at a later date.
13. I have a Park Hopper Pass and want to go to two different parks on the same day/I'm taking a break in the middle of the day but returning to the same park. Do I need two separate plans?
If you have a park hopper, create one plan for the park you will be at in the morning, setting the end time appropriately. Then, for your second park, set the start time and ending time to when you would like them.
If you are going to take a break and return to the same park, run the plan without inserting a break. The plan will normally give you a large block of free time in the afternoon (normally anywhere from 2-7 hours!), but if it's too late/early for you, schedule a break for the time that works best for you.
This is by no means a comprehensive list of FAQs. If anyone has any more questions or would like me to add more FAQs, PM me and I’ll do my best to update this list. Happy Planning!