bcrook
DIS Veteran
- Joined
- Jun 26, 2008
- Messages
- 4,939
As I said I'm not a technology person so I have no idea about that side of it. Obviously there will be people who opt out, don't have the app etc., but I don't see that being the majority and I don't think it will remain "optional" forever, especially if there are benefits (or penalities) that will apply to opting in or out.
I would imagine given the price tag that a lot of money has been spent on the software side of things that could automate much of the process.
I think it would be incredibly effective. For seasoned visitors who stick with a plan, a free ice-cream or fast pass may not be enough to divert them, but there are an awful lot of people who don't go with a plan, don't access sites like this and could be easily diverted. It wouldn't need to divert everyone, a percentage would do the trick. This year will be my 15th or so visit and I'm much more clued up now, but for many of my visits in the early years, I had no plan at all and I went with the flow and I really don't think I'm alone.
The bottom line with this whole system is we really don't know the answers yet, but having listened to the conference call for Q2 and thinking about how the system can pay for itself, there has to be more to it than we know right now. When you consider the objectives that Disney had with this system, it seems obvious to me that the aim here is the control of guests.
They have been very clear on this objective.