Pegasus928
DIS Veteran
- Joined
- Jun 23, 2007
- Messages
- 4,612
A week ago my DS (14, Aspergers, ADHD and very naive and easily led) told a stranger in a chat room what his MSN password was.
We have had the chats with him about the importance of keeping your password a secret - both before and after the incident - but as those of you who know children with his condition will appreciate some things are easier to get across than others.
Anyway as a result of this we began to experience 'difficutlies' with his MSN account. The first thing we knew about it was when DW was sat on her laptop and DS signed in, followed by a load of abuse and insults. I went straight upstairs ready to confiscate his laptop only to find he never even had it turned on. He then owned up to what had happened and we tried to retrieve control of his account using the 'forgot my password' facility. This seemed to work but only 2 minutes later we were signed out. We did the same again and this time deleted all his contacts as soon as we got access - 2 minutes later we were signed out again. When we tried to change the password again we found that the security question had been changed and we didn't know the answer. We were locked out
As this was all happening DS told us that his Facebook account was also linked to his MSN and - would you believe - we couldn't get into that account either and all sorts of messages to his Grandma, Aunties and friends had started to appear.
DW then decided to contact Microsoft and explain the situation to them to see if they could help. We didn't hold out much hope to be honest but they came through and sent us an email telling us how to regain control. We followed the instructions and made sure the first thing we did when we got back into his MSN was to go and change his security question and the alternative email address that they send a new password to.
When we got to that page we were surprised to see that whoever it was that was abusing his accounts had changed some of DS details to their own - and had put in their own email address and postcode. Using this email address I went on to Facebook and managed to find out who it was and got his full name
DW then used his full name, together with his postcode, and went on the web to find out his address and phone number
So now the dilema we have is what to do with all the information we have. We have toyed with the idea of spending a Friday night ordering him pizzas, chinese, taxis etc. Or using his email to sign up for surveys and ticking the 'yes let everyone send me their information' box.
But there is something in the back of our heads telling us we shouldn't go down that route.
What would you do if you was in our situation, having just had a week where you have had to continuously contact friends and relatives and explain that all these messages weren't really from our DS, and getting increasingly frustrated and angry that someone was locked in their bedroom somewhere causing us this much stress just so they could have a laugh.
We have had the chats with him about the importance of keeping your password a secret - both before and after the incident - but as those of you who know children with his condition will appreciate some things are easier to get across than others.
Anyway as a result of this we began to experience 'difficutlies' with his MSN account. The first thing we knew about it was when DW was sat on her laptop and DS signed in, followed by a load of abuse and insults. I went straight upstairs ready to confiscate his laptop only to find he never even had it turned on. He then owned up to what had happened and we tried to retrieve control of his account using the 'forgot my password' facility. This seemed to work but only 2 minutes later we were signed out. We did the same again and this time deleted all his contacts as soon as we got access - 2 minutes later we were signed out again. When we tried to change the password again we found that the security question had been changed and we didn't know the answer. We were locked out

As this was all happening DS told us that his Facebook account was also linked to his MSN and - would you believe - we couldn't get into that account either and all sorts of messages to his Grandma, Aunties and friends had started to appear.
DW then decided to contact Microsoft and explain the situation to them to see if they could help. We didn't hold out much hope to be honest but they came through and sent us an email telling us how to regain control. We followed the instructions and made sure the first thing we did when we got back into his MSN was to go and change his security question and the alternative email address that they send a new password to.
When we got to that page we were surprised to see that whoever it was that was abusing his accounts had changed some of DS details to their own - and had put in their own email address and postcode. Using this email address I went on to Facebook and managed to find out who it was and got his full name

DW then used his full name, together with his postcode, and went on the web to find out his address and phone number

So now the dilema we have is what to do with all the information we have. We have toyed with the idea of spending a Friday night ordering him pizzas, chinese, taxis etc. Or using his email to sign up for surveys and ticking the 'yes let everyone send me their information' box.
But there is something in the back of our heads telling us we shouldn't go down that route.
What would you do if you was in our situation, having just had a week where you have had to continuously contact friends and relatives and explain that all these messages weren't really from our DS, and getting increasingly frustrated and angry that someone was locked in their bedroom somewhere causing us this much stress just so they could have a laugh.