Returning an item you used a coupon for.....

[SandrA9810]

Publix, does the same as kroger's. If the item is BOGO... the first item is full price, the second is free. But at Publix, if you use coupons, it just scans at the bottom, manufacturer's coupon, vendor coupon, or store coupon. Doesn't say what it is for. So if you return an item with the reciept, then you get the full price back.


Now in the case of the notebook. Make it clear to the person that you would like an even exchange of items. And sometimes it's best to just not use your receipt, so you don't loose out on your coupon. But for the screen door, there might have been a restocking fee or something for the screen door. But again, I would've just not used the reciept, just say you paid cash for it. Because items can be looked up by your CC number now too.

And you generally can't do that maybe more than 3 or 4 times in a year, because they keep track of your returns using your DL number. So they know you're not trying to scam them.

 

[marshallandcartersmo]

bolding is mine...
Not sure if Target on the East coast is different than west coast BUT...
About a year or two ago, Target changed the way your receipt prints up. Cashier rings all items randomly. The receipt is printed showing categories. within those catergories, each item shows up. If the coupon scanned w/o 'beeping' the computer matches it up to exact item and it prints directly underneath of said item that a coupon was used and the amount credited for the coupon. So if I bought a roll of Bounty paper towels for $2. and I used a $1 off MANUFACTURER coupon, it would show that directly under the Bounty towels. Thus ALL the stores in this area will only refund you the $1 plus sales tax that you paid for said item. AND they still submit the coupon for reimbursement.
I realize that customers can make a game of this too. But most individual customers are not going to make very much $$ doing this, esp factoring in time and gas. Company wide a large box retailer like Target could make quite a bit of $$ by still submitting the coupons and only giving the customer back the post coupon amount. BTW, I thought according to the law, coupons were considered a form of payment? Why do stores such as Target get to keep both the customer's form of payment and the reimbursement monies? Just wondering?

OP here--my situation is kind of like bolded above. I used the $10 off Snow White coupon to get Snow White for my neice for Christmas. I think she already has it, so I planned on returning it (DS's sure don't want it, and no other young girls in my life). So, if I returned it without my coupon (because I can't find it anywhere!!!)....Walmart would give me by $19.99 back, they still get to get paid for the $10 coupon, right? I don't want to cheat anyone.

 

[Indiana Rose Lee]

Why should you get $19 back when you only paid $9?

 

[SandrA9810]

Well you would only get store credit without the receipt.

So you could easily swap it out to a different DVD that your son would like... movie for a movie.

Your other option is to take it to Gamestop/Moviestop and trade it in for store credit. If you have a kid, I'm sure he's got some sort of gaming system and would like a new game that you could put the credit towards. And then you don't have to feel bad about how much you actually spent on it vs the credit you get.

 

[pixiewings71]

bolding is mine...
Not sure if Target on the East coast is different than west coast BUT...
About a year or two ago, Target changed the way your receipt prints up. Cashier rings all items randomly. The receipt is printed showing categories. within those catergories, each item shows up. If the coupon scanned w/o 'beeping' the computer matches it up to exact item and it prints directly underneath of said item that a coupon was used and the amount credited for the coupon. So if I bought a roll of Bounty paper towels for $2. and I used a $1 off MANUFACTURER coupon, it would show that directly under the Bounty towels. Thus ALL the stores in this area will only refund you the $1 plus sales tax that you paid for said item. AND they still submit the coupon for reimbursement.
I realize that customers can make a game of this too. But most individual customers are not going to make very much $$ doing this, esp factoring in time and gas. Company wide a large box retailer like Target could make quite a bit of $$ by still submitting the coupons and only giving the customer back the post coupon amount. BTW, I thought according to the law, coupons were considered a form of payment? Why do stores such as Target get to keep both the customer's form of payment and the reimbursement monies? Just wondering?

Right, ours changed the way the receipts look as well so I'm assuming the policy is different then when I worked there. It's been probably 10 years now since I was there. This is why I thought that was the case, because your coupon was your form of payment and you should be reimbursed for it......

I like the way Food Lion handles BOGOF sales. The average consumer thinks that they really need to buy 2, but in reality they only charge you 1/2 price for each item. So you can buy an odd # of the item and still get the full benefit of the sale. If it's buy 1 detergent for $5 get the 2nd free, the receipt will show each detergent for $2.50. The best part is if you only want one, you can get one for $2.50. Food Lion is the smart one here. If they can get you to buy the 2nd one, great more profit for them. But they don't lose the customer's sale who only wants one and won't pay the $5 full price for it because the store down the street has it on sale for $3.50 for one. And it might encourage you to buy a 3rd if you know it's only going to be $2.50. I know this because they sometimes run deli products on sale this way. I commented to the deli person that I wouldn't be able to use 2 lbs of ham before it would go bad. She informed how their pricing policy worked. I really paid attention to the receipt and tried it by buying just one. It did work the way she said. They've figured out the best system out there IMO.

Stores like Target & Wal Mart do it this way in our area, but generally grocery stores do it as an actual BOGO, 1 shows on your receipt at full price, the other shows as free.....I really hate it because many times I'd rather get just 1 but it will say on the sale tag something like "you must purchase 2 to get the sale price".

Why should you get $19 back when you only paid $9?

Because it used to be that coupons WERE a form of payment, when you used one that counted as cash towards your purchase. That's where the "problem" lies here, why should the store get that "extra" $10 that you technically paid towards your product.

 

[richmond282]

I just returned a couple of items to Target a few hours ago. I used manufactor's coupons on 2 of them. I received the FULL ticket price back for them (price before coupon was used.) I'm not sure what happens if you return something you used a Target coupon on, though...

 

[marshallandcartersmo]

Right, ours changed the way the receipts look as well so I'm assuming the policy is different then when I worked there. It's been probably 10 years now since I was there. This is why I thought that was the case, because your coupon was your form of payment and you should be reimbursed for it......



Stores like Target & Wal Mart do it this way in our area, but generally grocery stores do it as an actual BOGO, 1 shows on your receipt at full price, the other shows as free.....I really hate it because many times I'd rather get just 1 but it will say on the sale tag something like "you must purchase 2 to get the sale price".



Because it used to be that coupons WERE a form of payment, when you used one that counted as cash towards your purchase. That's where the "problem" lies here, why should the store get that "extra" $10 that you technically paid towards your product.

that's what a friend was telling me today. she said the coupon was like cash.....

such a headache, I might just keep the darn thing, lol!

 

[Indiana Rose Lee]

Because it used to be that coupons WERE a form of payment, when you used one that counted as cash towards your purchase. That's where the "problem" lies here, why should the store get that "extra" $10 that you technically paid towards your product.

But she didn't pay $10. It is just a big scam on her part. She didn't earn that money, it wasn't hers, she didn't pay it, and she shouldn't get it back. No, wait, you can't get "back" something you never gave. It is stealing. Whether from Walmart or the company that put out the coupon.

 

[amcc]

Quote: But she didn't pay $10. It is just a big scam on her part. She didn't earn that money, it wasn't hers, she didn't pay it, and she shouldn't get it back. No, wait, you can't get "back" something you never gave. It is stealing. Whether from Walmart or the company that put out the coupon. "

Actually, she did earn that money (by looking, finding, and clipping the coupons), it was hers (because she claimed it from wherever she found it - internet or insert), and she did pay it (with her time and effort). It is a form of payment that a manufacturer issues, whether you agree with that assessment or not. It is "legal tender" for that specific item. She basically traded cash and a coupon for an item. If she returns the item, and the store will not - or can not - return the coupon, then it trades the item back for cash or credit as the case may be and keeps the full value of the coupon.

It is this kind of attitude towards people who use coupons that is very insulting. The overwhelmingly vast majority of people who use coupons use them legitimately and for the purposes intended. Not one thing the OP has mentioned has suggested otherwise.

 

[Indiana Rose Lee]

Quote: But she didn't pay $10. It is just a big scam on her part. She didn't earn that money, it wasn't hers, she didn't pay it, and she shouldn't get it back. No, wait, you can't get "back" something you never gave. It is stealing. Whether from Walmart or the company that put out the coupon. "

Actually, she did earn that money (by looking, finding, and clipping the coupons), it was hers (because she claimed it from wherever she found it - internet or insert), and she did pay it (with her time and effort). It is a form of payment that a manufacturer issues, whether you agree with that assessment or not. It is "legal tender" for that specific item. She basically traded cash and a coupon for an item. If she returns the item, and the store will not - or can not - return the coupon, then it trades the item back for cash or credit as the case may be and keeps the full value of the coupon.

It is this kind of attitude towards people who use coupons that is very insulting. The overwhelmingly vast majority of people who use coupons use them legitimately and for the purposes intended. Not one thing the OP has mentioned has suggested otherwise.

Yeah! It was difficult to read about a coupon and print it out. Give me a break. That is the kind of rationalizaation that gives people who use coupons bad names.

I did the same thing in about 5 seconds. That comes out to about $1200 and hour.

 

[aka-mad4themouse]

The OP's coupon is probably expired by now, y'all have been arguing about it so long. Time to move on.