Reservation system down 3/2/13

[Jennasis]

Ugh. The entire reservation system is down now. Anybody know why or for how long? I tried to make a reservation online and on my phone and it said to call...so I called dining and the woman said to call back another time and that the system was down.

 

[DeeCeeSW]

Incredible, isn't it? I actually asked the CM why she even answered the call. There should be a vm of some kind informing us of "maintenance" rather than have us wait to be told that there's nothing to be done.

I can tell you that it's been down for at least 4 hours. Can't book a thing.

 

[Keith]

It was down last night, too.

 

[themcgoos]

I tried to make a dining reservation online about 2.5 hours ago (noon EST) and the online dining server was down. I called though and was able to make a character dining res for next week.

 

[myAAbatteries&aTD]

So I"m not the only one....... I have been trying since late last night and ALL day today without any luck. Wish I would have read this earlier! I hope it's working soon - I want to get my ADRs ASAP!!!

 

[OklahomaTourist]

I've noticed that the MDE site has not been showing any restaurant names on the main "My Disney Experience" menu. Obviously having some significant system issues.

Last time I went to WDW, Disney was breaking in a new computer, and it took me four hours to check into SSR. Now its happening again......(shudder)..

 

[Luv2CtheMouse]

Ugh. The entire reservation system is down now. Anybody know why or for how long? I tried to make a reservation online and on my phone and it said to call...so I called dining and the woman said to call back another time and that the system was down.

It is STILL down! Un-freakin-believeable! I cannot believe how many problems a corporation like this has.... the issues with their technology. I guess their IT department is ran from India....or Mars.

 

[alhurricane]

We have finally decided on the one ADE we can swing for our first trip and was excited to come online and make the reservation. Obviously, I discovered the same problem you all are having. Very frustrating!

 

[DeeCeeSW]

I honestly did not think this would work, but after trying the entire day to get my ADRS without success, I loaded Firefox. Guess what? I was able to get on the Disney site quickly and get everything I wanted. I was glad to finally get through!

 

[magicwishes]

I can't barely stand it. How can a company that does some things so well do something so terribly wrong over and over again?

 

[mikegood2]

Yep, for most of the day Epcot's Future World attractions have not existed in the app or website.

Hopefully this means that a new batch of updates are being optimized for the app/site. Maybe the next stage of FP+ is getting closer to being released?

 

[alhurricane]

I honestly did not think this would work, but after trying the entire day to get my ADRS without success, I loaded Firefox. Guess what? I was able to get on the Disney site quickly and get everything I wanted. I was glad to finally get through!

I've tried Firefox, IE, and Chrome to no avail

Glad you were successful, though!

 

[Luv2CtheMouse]

It appears to only be partially loading availability today.

ETA: This is both online and over the phone.

 

[tinkerhon]

FINALLY able to make an ADR and do on-line check-in 20 mins ago, after trying all day yesterday !!!!

VERY frustrating, but least its done !!!

 

[christygobar]

I noticed it was down all day yesterday too. But I was able to get online and make some reservations this morning!

 

[Maliki2]

Good to know..been trying to make a res at TREX with no luck at all...

 

[Maliki2]

I honestly did not think this would work, but after trying the entire day to get my ADRS without success, I loaded Firefox. Guess what? I was able to get on the Disney site quickly and get everything I wanted. I was glad to finally get through!

Tried the same with no luck. Consider yourself lucky!

 

[tinkerhon]

Good to know..been trying to make a res at TREX with no luck at all...

Have you called "T-Rex" directly? When you try and book that ADR on-line, most of the times dont show up--- they only release a certain amount to Disney- Found that out the hard (frustrating!) way !!!

 

[Maliki2]

Have you called "T-Rex" directly? When you try and book that ADR on-line, most of the times dont show up--- they only release a certain amount to Disney- Found that out the hard (frustrating!) way !!!

Nope havent called directly. The whole page isn't linked, the reservation system is down hard ATM!!!

 

[Luv2CtheMouse]

Before the system went down, I was trying to make a reservation for Dining with an Imagineer. I went back in at 6ish this morning to make the reservation and now there are not any seats available for even ONE person. And this is for every offering during our stay. I find it very hard to believe that it is all booked up already.