Resale Contract Closed, but not getting contracted loaded until after 7/8/2022 over 60 days from closing? Advise wanted

[RoseGold]

If Disney creates you an account those points will be under your control. Can't you just delete the reservation then?

I would think Disney deletes it when it's processed. Ridiculous that it takes a month to process this, that's the part OP needs to get on Disney about.

I can't imagine Disney doing anything but canceling the trip and giving the points to the new owner, but that's a question for MA. If that's Disney policy, there's nothing OP can do about it now.

 

[vicarrieous]

I would think Disney deletes it when it's processed. Ridiculous that it takes a month to process this, that's the part OP needs to get on Disney about.

I can't imagine Disney doing anything but canceling the trip and giving the points to the new owner, but that's a question for MA.

I would expect this as well, which will create another monster if they OP knew that no points were available until '24. The broker is really at blame here for not being transparent from the start on what this looks like.

 

[JGINPL]

I would expect this as well, which will create another monster if they OP knew that no points were available until '24. The broker is really at blame here for not being transparent from the start on what this looks like.

Yes I necessarily don't care about the points because I was aware they were not for me, but what is holding them up on not switching ownership after beginning of July. If they can hold up processing the paperwork. Sounds like it was either a Broker mistake by not informing the seller that they cannot keep the points after closing, or a mistake not putting in the closing that it is delayed until after 7/7/2022.

 

[vicarrieous]

Yes I necessarily don't care about the points because I was aware they were not for me, but what is holding them up on not switching ownership after beginning of July. If they can hold up processing the paperwork. Sounds like it was either a Broker mistake by not informing the seller that they cannot keep the points after closing, or a mistake not putting in the closing that it is delayed until after 7/7/2022.

I totally get it. I know from the start you knew and were clear with no points. I totally feel for you. I would be super annoyed to have paid and have things in my name but no access to my account.

I hope they find a solution for you.

 

[JGINPL]

Verification that Title Company had sent documents to Disney. So very strange that Disney wouldn't just process the documents. This contract would go into an existing membership, so there wasn't even anything like making a new member ID. I hope to hear more from the broker company soon.

 

[JGINPL]

Talked with the Broker, they are stating it can take Disney up to 90 days per the contract to transfer ownership. (I told them I've bought 6 and they transfer after 30 days and the Title Company even says up to 4 weeks) I voiced my concerns to them stating that I am worried that the transfer could be delayed even more if the customer borrows points after and makes a new reservation. They stated that their clause in there that if points are missing they have successfully recovered 25 per point if any are missing. I voiced more concerns about I wish this was disclosed on the contract so I knew the transfer wouldn't be made until after 7/7/2022. They stated they have talked to Disney and will expedite the transfer on 7/8/2022. They also stated in Disney's eyes the contract is still the customers until the reservation is completed. That I in no way would be made liable as the reservation is in the person's email. I said that I wish it would have been spelled out more that the transfer would take place after a reservation, that would have been clearer and I may have changed how I bid on this contract. It was a good conversation and I asked the end if I could get the Admin Fee waived on a purchase if I do another one in the future. ha ha

 

[disneyland_is_magic]

If they expect you just to “live” with this then please disclose the broker.

I would never want to purchase through them.

ETA: nevermind some googling told me, I am glad to be aware of this as someday I plan to buy DVC.

 

[JGINPL]

I have a feeling that the title company did not send the info to Disney and why it’s been a month.

Maybe they realized the mistake and have held it back from Disney in order to prevent the transfer and the reservation to be canceled.

I spoke with the Title Company the title company did send it in. I'm wondering if Disney contacted the Broker back after it was sent in checking to see if about the reservation that was still on the books.

 

[Sandisw]

Talked with the Broker, they are stating it can take Disney up to 90 days per the contract to transfer ownership. (I told them I've bought 6 and they transfer after 30 days and the Title Company even says up to 4 weeks) I voiced my concerns to them stating that I am worried that the transfer could be delayed even more if the customer borrows points after and makes a new reservation. They stated that their clause in there that if points are missing they have successfully recovered 25 per point if any are missing. I voiced more concerns about I wish this was disclosed on the contract so I knew the transfer wouldn't be made until after 7/7/2022. They stated they have talked to Disney and will expedite the transfer on 7/8/2022. They also stated in Disney's eyes the contract is still the customers until the reservation is completed. That I in no way would be made liable as the reservation is in the person's email. I said that I wish it would have been spelled out more that the transfer would take place after a reservation, that would have been clearer and I may have changed how I bid on this contract. It was a good conversation and I asked the end if I could get the Admin Fee waived on a purchase if I do another one in the future. ha ha

Normally title is not transferred until after the reservation so I don’t agree DIsney considers it still their contract.

I’d still reach out to MA and ask them to verify for you what you are being told in terms of liability and the date they received paperwork from the title company.

Based on what happened, I’d want more than just title and brokers word for things. And, it’s not about the points, as you say, it’s about not being fisv

 

[JGINPL]

I did reach out to MA just to verify with what the Broker had stated. They see everything as pending and had received the documentation from the title company. The gentleman I talked to stated that yes the Seller will remain the owner until after this reservation takes place, then they will change it over to me. All paperwork and everything is in order for that to happen after the reservation. So that does give me comfort on a liability stand point. He had mentioned he hadn't seen it done this way before either. So I'm sure it was just a mistake on the documentation and the advertisement of the points. I want to thank everyone for their input on this discussion, it has been most helpful.

 

[vicarrieous]

Talked with the Broker, they are stating it can take Disney up to 90 days per the contract to transfer ownership. (I told them I've bought 6 and they transfer after 30 days and the Title Company even says up to 4 weeks) I voiced my concerns to them stating that I am worried that the transfer could be delayed even more if the customer borrows points after and makes a new reservation. They stated that their clause in there that if points are missing they have successfully recovered 25 per point if any are missing. I voiced more concerns about I wish this was disclosed on the contract so I knew the transfer wouldn't be made until after 7/7/2022. They stated they have talked to Disney and will expedite the transfer on 7/8/2022. They also stated in Disney's eyes the contract is still the customers until the reservation is completed. That I in no way would be made liable as the reservation is in the person's email. I said that I wish it would have been spelled out more that the transfer would take place after a reservation, that would have been clearer and I may have changed how I bid on this contract. It was a good conversation and I asked the end if I could get the Admin Fee waived on a purchase if I do another one in the future. ha ha

I am glad you had a conversation but I would have hoped they would have taken more ownership that they needed to DISCLOSE the delayed closing. I think 90 days is a bluff/bs response for sure.

 

[JGINPL]

I am glad you had a conversation but I would have hoped they would have taken more ownership that they needed to DISCLOSE the delayed closing. I think 90 days is a bluff/bs response for sure.

I believe you are right because when I spoke with someone more knowledgeable he did say that normally the transfer is within 30 days especially if an existing member. I did speak with MA see above they did verify what the Broker was saying and that the ownership change in Disney's eyes will not take place until after the vacation.

 

[vicarrieous]

I did reach out to MA just to verify with what the Broker had stated. They see everything as pending and had received the documentation from the title company. The gentleman I talked to stated that yes the Seller will remain the owner until after this reservation takes place, then they will change it over to me. All paperwork and everything is in order for that to happen after the reservation. So that does give me comfort on a liability stand point. He had mentioned he hadn't seen it done this way before either. So I'm sure it was just a mistake on the documentation and the advertisement of the points. I want to thank everyone for their input on this discussion, it has been most helpful.

I am glad MA confirmed things, but wow I would be annoyed. Again, I think fault here lies with the broker....

 

[vicarrieous]

I believe you are right because when I spoke with someone more knowledgeable he did say that normally the transfer is within 30 days especially if an existing member.

I think that is what would annoy me even more. The broker made a mistake and instead of owning it and at minimum apologizing they double down with another bs answer/lie.

I am not saying that I think you are "entitled" to points and compensation, but an apology and a good will gesture like waiving an admin fee seems right to me. Best of luck. Make sure to come back and let us know that if July 8th everything is transferred appropriately.

 

[JGINPL]

I think that is what would annoy me even more. The broker made a mistake and instead of owning it and at minimum apologizing they double down with another bs answer/lie.

I am not saying that I think you are "entitled" to points and compensation, but an apology and a good will gesture like waiving an admin fee seems right to me. Best of luck. Make sure to come back and let us know that if July 8th everything is transferred appropriately.

Will do, again I appreciate everyone's help with this. It helped me formulate questions to ask the broker and MA.

 

[Robbie Cottam]

I recently helped someone do a post divorce title transfer. Title transferred from both parties to just one. It was just about 4 weeks from the time I emailed the deed to member service, until we received the confirmation the the membership had been updated.

Any longer than that and I would personal suspect someone of playing games.
The wording that was posted with the contract also seems fishy.

However, If you are the deed owner listed on the comptrollers website. You haven't lost anything.
If you are ok with waiting this out I would suspect you will get your welcome package or email (I don't know what they do for resale) about 4 or 5 weeks after the trip in question. If that time frame jeopardizes the trip you want to book in 23, I would speak up. Agents, and brokers as well as title companies are licensed, and have a duty to deal fairly. It would appear based on what you have posted here, that did not happen.

If you want to make a big deal out of it that is your right to do so.
If you are ok with letting this play out, I personally think you will end up with what you expected.

My personal opinion is someone was not honest and upfront.

I think if you call DVC and explain the situation their policy would tell them to cancel the trip.

Maybe, a letter (email) to the title company stating that you are not happy and will be email member administration later today will get them to come to the table with a better answer than the one they have given you so far.

It really comes down to how big of a deal you want to make.

 

[Sandisw]

I did reach out to MA just to verify with what the Broker had stated. They see everything as pending and had received the documentation from the title company. The gentleman I talked to stated that yes the Seller will remain the owner until after this reservation takes place, then they will change it over to me. All paperwork and everything is in order for that to happen after the reservation. So that does give me comfort on a liability stand point. He had mentioned he hadn't seen it done this way before either. So I'm sure it was just a mistake on the documentation and the advertisement of the points. I want to thank everyone for their input on this discussion, it has been most helpful.

What is funny is that my paperwork from them for the contract they just took says thst once it closed any reservations would now be canceled.

But I am happy you feel comfortable with the outcome.

 

[JGINPL]

What is funny is that my paperwork from them for the contract they just took says thst once it closed any reservations would now be canceled.

But I am happy you feel comfortable with the outcome.

Thanks for suggesting reaching out to Disney. They did make me feel more comfortable with the outcome, being they can see the Title Transfer Paperwork and does show me as the owner once the reservation is completed.

 

[RoseGold]

Absolutely unacceptable to me. I would dig up Bill's email. You are the owner when the state says you are, not when the broker says you are.

You should be able to access your account and whatever is in it.

Timeshares in general have a lot of rules. This needs to go to MA. Disney needs to deal with this. I would be on the phone every day with Disney until I could access my account. As an owner, I want to control my account and my guests, which I am legally responsible for. I would expect Disney to show me the rules as to why they are allowing this.

 

[CarolMN]

They stated that their clause in there that if points are missing they have successfully recovered 25 per point if any are missing. I

If the contract is closed, it means the proceeds have been distributed. Wonder how the broker plans to recover funds for any missing points if the seller already has their money?

I get that you aren't trying to get points that weren't part of the deal. July 8 will be here soon enough, and I'm sure everything will turn out fine.

If it were me, I'd still be mad enough to file a complaint against the broker for failing to disclose properly, and the closing company for premature distribution of the funds, both of which caused unnecessary stress.