Request to reservation when you rent someone else DVC points?

[Betsyt82]

Hi
I have rented some DVC points to use for a long awaited getaway in January. One of the ladies has walking issues and was wondering if anyone knows if we request a close to lobby room? I know that we are not owners but was wondering if s as my one else has ever had a similar request.

Thanks

 

[CarolynFH]

Hi
I have rented some DVC points to use for a long awaited getaway in January. One of the ladies has walking issues and was wondering if anyone knows if we request a close to lobby room? I know that we are not owners but was wondering if s as my one else has ever had a similar request.

Thanks

The owner you rented from needs to contact Member Services to put in the request. They can do so via email or chat on the member website or calling (long wait times currently). If you'll tell us which resort you booked, we might be able to make suggestions for what to request - for instance, at AKL Kidani, it's best to request to be near a certain elevator instead of simply "near lobby."

 

[Fangorn]

Only the owner can make room requests for the reservation. Member Services will not talk with you, even though your name is on the reservation.

You CAN do online checkin, and select one of the extremely limited options available for room requests through that process, but "close to lobby" is not one of those options.

Steve

 

[Betsyt82]

The owner you rented from needs to contact Member Services to put in the request. They can do so via email or chat on the member website or calling (long wait times currently). If you'll tell us which resort you booked, we might be able to make suggestions for what to request - for instance, at AKL Kidani, it's best to request to be near a certain elevator instead of simply "near lobby."

It is Kidani. Lol. Thanks

 

[Betsyt82]

Only the owner can make room requests for the reservation. Member Services will not talk with you, even though your name is on the reservation.

You CAN do online checkin, and select one of the extremely limited options available for room requests through that process, but "close to lobby" is not one of those options.

Steve

That is what I was afraid of…. Thanks

 

[CarolynFH]

It is Kidani. Lol. Thanks

Kidani is huge, and the hallways are long! In that case, request to be near the Timon elevator if you’d like to be near the bus stop or the Rafiki elevator to be closest to the pool (although not far from the bus stop). For more ideas and information, check out the AKL DVC thread on the DVC Resorts board.