Rented Points - Need Help

[jeffjacklin@yahoo.co]

Hi - we rented points via the forum on this site and our reservation is now subject to the WDW cancellation. I contacted the DVC member to ask about rescheduling or a refund and he responded to me today:
"Yeah a lot of things are going sideways right now. One of them is the points and them giving the points back with the opportunity to use them at a later date. Right now they are saying no. The points you purchased are good until the end of May. I can see if I can push them until then if you like." Obviously we rented the points, didn't buy them, but can someone verify what he is saying is accurate? I had no idea the expiration of the points we rented. I'm not sure how to respond to him. Any help would be greatly appreciated! Thanks.

 

[_auroraborealis_]

We cannot verify his Use Year, but if he used June UY points, they do expire May 31. Disney is not extending expiration or allowing late banking to the next year.

What he is saying is absolutely consistent with DVC policy and a June UY at this time. Points do have "use by" dates, and it sounds like he rented you points that will expire without recourse.

 

[soniam]

Hi - we rented points via the forum on this site and our reservation is now subject to the WDW cancellation. I contacted the DVC member to ask about rescheduling or a refund and he responded to me today:
"Yeah a lot of things are going sideways right now. One of them is the points and them giving the points back with the opportunity to use them at a later date. Right now they are saying no. The points you purchased are good until the end of May. I can see if I can push them until then if you like." Obviously we rented the points, didn't buy them, but can someone verify what he is saying is accurate? I had no idea the expiration of the points we rented. I'm not sure how to respond to him. Any help would be greatly appreciated! Thanks.

Points are awarded each year at a particular month. It's called use year. If the points are not used in that 12 month period or banked for future use within the first 8 months of the the use year, then the points are lost. Your owners use year is May. The points would have probably needed to be banked by December, I think, to be used in May 2020-May 2021. Obviously, they couldn't be banked then, because he had a reservation for you. So yes, it's true.

EDIT: I am not an owner, just a renter. So @_auroraborealis_ timing is probably more correct than mine.

 

[_auroraborealis_]

EDIT: I am not an owner, just a renter. So @_auroraborealis_ timing is probably more correct than mine.

No such thing as a May UY. It's one of the months that isn't on contracts for whatever reason. Since the points are good through May, they can't be April points. So gotta be June (good June 1 to May 31 of the following calendar year).

 

[jeffjacklin@yahoo.co]

We cannot verify his Use Year, but if he used June UY points, they do expire May 31. Disney is not extending expiration or allowing late banking to the next year.

What he is saying is absolutely consistent with DVC policy and a June UY at this time. Points do have "use by" dates, and it sounds like he rented you points that will expire without recourse.

Thank you for your reply. Looks like we've lost $1200! Magical day indeed...

 

[starry_solo]

Thank you for your reply. Looks like we've lost $1200! Magical day indeed...

When did you rent from the owner? Did the owner disclose to you the lifespan of the points when the contract was entered into?

 

[_auroraborealis_]

When did you rent from the owner? Did the owner disclose to you the lifespan of the points when the contract was entered into?

It is unusual that an owner discloses this, so I wouldn't expect it happened.

 

[jeffjacklin@yahoo.co]

When did you rent from the owner? Did the owner disclose to you the lifespan of the points when the contract was entered into?

When did you rent from the owner? Did the owner disclose to you the lifespan of the points when the contract was entered into?

It was September 2019 when we rented and paid for the points. No disclosure as to the lifespan of the points...

 

[soniam]

Thank you for your reply. Looks like we've lost $1200! Magical day indeed...

I know it won't make you feel any better, but others are in the same boat. We aren't there yet, but we have 2 trips with rented DVC points this year: July and November. We went through a broker, and everything we signed said no refunds, period. So, I knew that if something came up (who knew this would come up, I know the DVC owners didn't), that we were gambling in order to save money. I hope everything works out and that you and your family stay healthy.

 

[vicarrieous]

It is unusual that an owner discloses this, so I wouldn't expect it happened.

I agree, I don't think disclosing use year would be necessary or typical in most rental situations. I would just have an open conversation with the owner. This scenario is pretty unprecedented and I doubt would be addressed in any contract, but I would read whatever contract you have and see how you two can work together. If an end of May trip is undoable for you, can you offer up another solution that works for the both of you? It's really a sucky place for the both of you and again a pitfall for renting as most are simply no refunds.

 

[yankeesfan123]

As someone who rents, I see the frustration:

I rented points. Period.

I didn’t rent points that expired on a certain date.

If the owner decided to use points that expired on a certain date, then that is his problem. Rebook me using points that are still valid (obviously subject to any contract or terms and all that jargon).

(I know not a single owner will agree with me so please hold off on the harshness. I know how points work.)

 

[fsjking]

Hi - we rented points via the forum on this site and our reservation is now subject to the WDW cancellation. I contacted the DVC member to ask about rescheduling or a refund and he responded to me today:
"Yeah a lot of things are going sideways right now. One of them is the points and them giving the points back with the opportunity to use them at a later date. Right now they are saying no. The points you purchased are good until the end of May. I can see if I can push them until then if you like." Obviously we rented the points, didn't buy them, but can someone verify what he is saying is accurate? I had no idea the expiration of the points we rented. I'm not sure how to respond to him. Any help would be greatly appreciated! Thanks.

Did you and the owner have a contract?

Also, how did you pay them?

 

[Heather07438]

Most DVC rental contracts state that in situations that are out of the control of both renter and owner, then both parties split the loss 50/50.

Depends on what contract you used but that is most common from the popular contracts suggested online.

 

[Marionnette]

As someone who rents, I see the frustration:

I rented points. Period.

I didn’t rent points that expired on a certain date.

If the owner decided to use points that expired on a certain date, then that is his problem. Rebook me using points that are still valid (obviously subject to any contract or terms and all that jargon).

(I know not a single owner will agree with me so please hold off on the harshness. I know how points work.)

You probably also agreed to a contract that stipulated no refunds/no changes, yadda, yadda, yadda and all that jargon.

 

[yankeesfan123]

You probably also agreed to a contract that stipulated no refunds/no changes, yadda, yadda, yadda and all that jargon.

Many people who rent points directly do not use a contracts.

Obviously many, if not all, owners will disagree with my above comment. But renters have a different point of view. We didn’t ask the owner to rent us points that would be expiring if for some reason the resorts were closed on our dates. We asked the owner to rent us points; it’s not our problem the owner decided to use expiring points if the points when unused. That’s on the owner. (And, again, I understand this is not the circumstance in every situation and subject to valid contractual terms).

 

[_auroraborealis_]

Many people who rent points directly do not use a contracts.

Which is against their ownership agreement with DVC, so is sketch in its own right. Our contracts stipulate that we may rent but that we must always use written agreements.

 

[Marionnette]

Many people who rent points directly do not use a contracts.

Obviously many, if not all, owners will disagree with my above comment. But renters have a different point of view. We didn’t ask the owner to rent us points that would be expiring if for some reason the resorts were closed on our dates. We asked the owner to rent us points; it’s not our problem the owner decided to use expiring points if the points when unused. That’s on the owner. (And, again, I understand this is not the circumstance in every situation and subject to valid contractual terms).

Caveat emptor.

Renters should insist on a contract. They should ask questions about flexibility. They should speak on the phone with the owner. They should research the owner’s deed on the OC comptroller’s website if the owner has points at a WDW resort. The deed should reflect the owner’s UY. Anyone who blindly sends someone money without a written agreement is opening themselves up to problems.

And any owner who doesn’t spell their rental terms out in a contract is not only violating DVC’s terms, they also leave themselves open to problems down the road.

I don’t have empathy for owners who flat out refuse to work with renters. But I also don’t have much sympathy for renters who want to paint all owners with the same brush because the renter is in a bad situation.

 

[davper]

I didn’t rent points that expired on a certain date.

Yes, you did. All DVC points expire.
The OP mentioned they rented from the rent/trade forum on this site. All posts mention rentals through date or the use year.

Many people who rent points directly do not use a contracts.

This would be irresponsible on both parties.

As an owner who would rent...
If there was no contract, then I believe that the owner is responsible.
If there is a contract that does not cover Force Majeure, then I think both parties should split the loss and the owner should return at least 50% of the agreed amount.

 

[LAX]

Many people who rent points directly do not use a contracts.

Obviously many, if not all, owners will disagree with my above comment. But renters have a different point of view. We didn’t ask the owner to rent us points that would be expiring if for some reason the resorts were closed on our dates. We asked the owner to rent us points; it’s not our problem the owner decided to use expiring points if the points when unused. That’s on the owner. (And, again, I understand this is not the circumstance in every situation and subject to valid contractual terms).

It's the restrictions on DVC points that afford the owners savings that can then be passed onto renters like you. If you were to rent points that have lots of flexibility (ie: current UY points prior to banking deadline), the cost to rent them would be higher.

Many frustrated renters claim it's not "their problems" that owners get stuck with expiring points. However, those savings off Disney rack rates don't come from the goodwill of Disney. They come as a tradeoff for prepurchasing years of vacations and the restrictions that come along. When those savings are passed along to the renters, I don't think it's fair for the risks associated with those set of points to remain with the owners, IMHO.

LAX

 

[fsjking]

For those Owners who are claiming they are renting points and not making reservations, looking at the comptroller site at some contracts, this is a sample of the text:



According to the contract, you cannot rent points. Is there another clause that overrides this?