Regret (and Disappointment)

[Sandisw]

As I read it if you enter the queue before the start time then at the time it actually opens you will randomly be assigned a spot. If you join once the queue is open then it's next in line at that time. It doesn't seem to operate quite that way though as I've had the random assignment be very high and then joined after the queue opened - maybe 5-10 minutes - and been assigned much much lower spot.

From what I thought is that the random number assigned to those who enter prior are not necessarily in sequence to number of people in the que.

Meaning, if 1000 people are in the que prior to 11 am, it doesn’t mean they all will get some number 1 to 1000…they could be randomly assigned 2500…and that is why you can enter at or after 11:00 am and have a lower number,

Basically, there is no reason to enter before 11 am because it may not end up being advantageous. Once 11 am starts, those people are given the spots in order which are still there that didn’t get randomly assigned,

It could also explain how some numbers can go down really fast too because someone could have gotten a higher number that was not yet needed.

If everyone who enters prior to 11 am is given a number ahead of others who get in at 11 am, then it would defeat the purpose of having a starting time and Que.

 

[KAT4DISNEY]

From what I thought is that the random number assigned to those who enter prior are not necessarily in sequence to number of people in the que.

Meaning, if 1000 people are in the que prior to 11 am, it doesn’t mean they all will get some number 1 to 1000…they could be randomly assigned 2500…and that is why you can enter at or after 11:00 am and have a lower number,

Basically, there is no reason to enter before 11 am because it may not end up being advantageous. Once 11 am starts, those people are given the spots in order which are still there that didn’t get randomly assigned,

It could also explain how some numbers can go down really fast too because someone could have gotten a higher number that was not yet needed.

If everyone who enters prior to 11 am is given a number ahead of others who get in at 11 am, then it would defeat the purpose of having a starting time and Que.

It's non-sensical to allow the queue to be joined ahead of time too if it's going to assign some wildly random number higher than the number in the queue. I also don't think that is explained well thus leading to disappointment.

 

[DonMacGregor]

It's non-sensical to allow the queue to be joined ahead of time too if it's going to assign some wildly random number higher than the number in the queue. I also don't think that is explained well thus leading to disappointment.

Let's not forget that if 4,000 members are waiting before 11 am to join the queue, and 1,000 of those people are using multiple devices (lets say 3 each, just for argument's sake), then the system "sees" 6,000 "people" waiting (1,000x3 + 3,000x1). Seeing high numbers in the 5,000-7,000 range is pretty typical. There are ABSOLUTELY many members who, between the various names on the deed, are logging on with 5 or 6 devices to try for MM tickets (they can be found admitting it here and on Facebook).

As far as the range of numbers goes, based on all of the posting on here and in Facebook threads, it's not like someone has been assigned #45,327. I don't think it's unrealistic to see 3 or 4 thousand members jumping on for, say, a MM event, and 5 or 6 times that number vying for a non-DVC Halloween or Christmas party.

 

[Sandisw]

It's non-sensical to allow the queue to be joined ahead of time too if it's going to assign some wildly random number higher than the number in the queue. I also don't think that is explained well thus leading to disappointment.

Except they are not letting people join the que ahead of time.

People just have the site open so when the link goes live, the system refreshes and you are assigned your spot in the que.

That is why being on early doesn’t help you get a better number than going on from 11;00 am and on.

 

[KAT4DISNEY]

Except they are not letting people join the que ahead of time.

People just have the site open so when the link goes live, the system refreshes and you are assigned your spot in the que.

That is why being on early doesn’t help you get a better number than going on from 11;00 am and on.

So let's run thru this:

*Join the pre-queue (because you are allowed to)
*You'll be assigned a random spot once the queue opens
*One or two minutes after the queue opens join it and get assigned a much much much lower number.
- It hasn't been enough time for people to finish anything so likely not signing off of multiple devices.

I've even had it still have me waiting in the queue when they are not longer even assigning numbers and you go straight in. Then eventually, because I have to know, it says it's your time a few hours later and lets you in.

Let's not pretend that this system is well designed.

 

[KAT4DISNEY]

Let's not forget that if 4,000 members are waiting before 11 am to join the queue, and 1,000 of those people are using multiple devices (lets say 3 each, just for argument's sake), then the system "sees" 6,000 "people" waiting (1,000x3 + 3,000x1). Seeing high numbers in the 5,000-7,000 range is pretty typical. There are ABSOLUTELY many members who, between the various names on the deed, are logging on with 5 or 6 devices to try for MM tickets (they can be found admitting it here and on Facebook).

As far as the range of numbers goes, based on all of the posting on here and in Facebook threads, it's not like someone has been assigned #45,327. I don't think it's unrealistic to see 3 or 4 thousand members jumping on for, say, a MM event, and 5 or 6 times that number vying for a non-DVC Halloween or Christmas party.

I may have to disagree about the #45,327 when there's 3-4K people in the pre-queue. See my response above where I've done the pre-queue and not been let in until long after there was no wait. I think a 45K number was most likely.

 

[Sandisw]

So let's run thru this:

*Join the pre-queue (because you are allowed to)
*You'll be assigned a random spot once the queue opens
*One or two minutes after the queue opens join it and get assigned a much much much lower number.
- It hasn't been enough time for people to finish anything so likely not signing off of multiple devices.

I've even had it still have me waiting in the queue when they are not longer even assigning numbers and you go straight in. Then eventually, because I have to know, it says it's your time a few hours later and lets you in.

Let's not pretend that this system is well designed.

Not pretending it’s well designed just that those that get in prior to 11 am are not given an advantage over those that join right or shortly after devices.

IMO, it’s designed that way so that whether you enter at 11 am or before, you have the same chance of a randomly assigned number.

Here is how I believe it works…anyone joining the que before it gets a random number..let’s say between 1 and 5000. If there are 4000 people in the que prior to 11 am, that leaves 1000 numbers left thst to give away, FCFS to those who join at 11 and beyond.

Those 1000 left are not 4000 to 5000, but a random selection between 1 and 5000.

That is how someone logging in at 11 could get a lower number because everyone gets randomly assigned from the start until the que is actually open.

To me, that is what I have always assume they mean by assigned at random…not that if everyone in the pre que will get a lower number than those who don’t.

Basically, joining the pre que gives absolutely no advantage over others

 

[DonMacGregor]

I may have to disagree about the #45,327 when there's 3-4K people in the pre-queue. See my response above where I've done the pre-queue and not been let in until long after there was no wait. I think a 45K number was most likely.

I've never had a number higher than the 6,000's. Plus, I have never been "let in" after the registration opens, as long as I've been logged in before 8 am. If you log in after 8 am, then you no longer receive a random number and are placed in numerical order at the end of the line.

https://queue-it.com/how-does-queue-it-work/

 

[DonMacGregor]

It's like going to the DMV. In a traditional situation, you have 100 people waiting outside before the office opens. When it does, the 100 people walk in, in order, and pull a number ticket from the dispenser, and all 100 find a seat and sit down in the waiting room. It doesn't matter where the numbers start or stop, because they are still issued from the dispenser in numerical order (could be 1-100, could be 836-936).

In the Queue-It model, when the office opens, instead of all 100 people pulling numbers in numerical order from the dispenser, the system randomly assigns a number to all 100, and all 100 take their seat in the waiting room. Again, it doesn't matter what the numbers are, because the initial assignment of numbers is only distributed to the 100 people who were waiting outside before the office opened. Those 100 will be assisted first, in numerical order, based on the first 100 numbers issued. Anyone else who walks in after the office opens, is issued a number, now in strict numerical order, that is higher than the highest number issued to the first 100 (they are now simply pulling a number from a virtual ticket dispenser). If the highest number issued to those first lucky 100 anxiously awaiting their new photo and eye test is 100, then the next number issued to the first late-comer is 101. If the highest number is 936, then the first late-comer is issued 937. It won't issue #63 or #901 to a late-comer: those have already been issued.

Another way to think of it, using the number dispenser analogy, is to picture a DMV employee walking outside, seeing 100 people in line, going back in, pulling 100 number tickets from the dispenser, then putting them all in a hat for the 100 people to choose randomly. There's still only 100 tickets in the hat. Then, anyone else who shows up, just pulls their own number ticket from the dispenser, in numerical order, but still higher than the first 100.

There's no reason for the system to issue random or arbitrarily large numbers of tickets, or numbers in a numerical range greater than the number of people in the early queue (the hypothetical #45,327). That doesn't serve any function or provide any benefit. The system can count IP addresses/tokens/whatever method it uses to identify every discrete device that has logged on, and knows exactly how many devices are in the queue prior to opening, and can assign an appropriate number of tickets literally instantly. If there are 7,000 devices logged into the virtual waiting room, then 7,000 ticket numbers are issued randomly and immediately at opening. The first device to log in after the registration opens is issued a number higher than the initial 7,000. That's how it works.

 

[tjkraz]

Agree with @DonMacGregor. Anyone in the waiting room when the queue opens--let's say 11am--gets randomly assigned a number. Those who arrive after should all have higher numbers, placing them further down in the queue.

The only thing that's a little wonky is if people enter the queue right as it opens. In my experience, it takes 30-45 seconds after the posted opening time for everything to get sorted and the first queue number displayed. I've read posts from people who claim they clicked the button right at 11:00:00, got a low queue number and are convinced they discovered some loophole. I think it's just happenstance--their random number happened to be low. Maybe that extends to 11:00:10 or 11:00:30 as numbers are being assigned. Also Queue-it appears to use browser cookies in some fashion so if you opened the browser at 10:30, closed out, and then returned at 11:10, it's possible that you still got a queue position during the initial distribution based upon the 10:30 arrival.

But once the initial queue is settled, anyone who arrives later should get a higher number.

 

[DonMacGregor]

Agree with @DonMacGregor. I've read posts from people who claim they clicked the button right at 11:00:00, got a low queue number and are convinced they discovered some loophole.

But try explaining to them that is how "random" works...LOL

 

[Sandisw]

I've never had a number higher than the 6,000's. Plus, I have never been "let in" after the registration opens, as long as I've been logged in before 8 am. If you log in after 8 am, then you no longer receive a random number and are placed in numerical order at the end of the line.

https://queue-it.com/how-does-queue-it-work/

Thanks for the link,,,,it certainly does explain how you can click in at 11:00 am and have lower number than when you entered earlier as that random assigning happens until everyone getting at opening has their number.

 

[DonMacGregor]

Thanks for the link,,,,it certainly does explain how you can click in at 11:00 am and have lower number than when you entered earlier as that random assigning happens until everyone getting at opening has their number.

Correct, but you have to be "lucky" enough to have clicked in before the Queue-It server's clock ticks over to 11:00 am. 11:00:01 and your at the end of the line.

 

[ILoveMyDVC]

Even with giving Disney guests an early chance to buy, you are not going to stop the scalpers. They book a cash room, get the tickets, and then cancel the room once they secure them or don't cancel it until the tickets are sold.

The biggest problem is that there are more people who want to go to these things than spots and even with advance sales for certain guests, other Disney or DVC guests in that same situation would be left out....if they sold out that fast.

DL has long been know for being more of a locals part so obviously, Disney believes that there is not yet a reason to offer some advance ticketing options to resort guests like they do WDW. But, maybe, next year, since VDH will have opened more than a year....you will see it!

With today's technology, it would take a programmer about 2 days with testing, to write a script that would invalidate the code on the event ticket when the room was cancelled, if anyone actually cared to do it.

 

[Sandisw]

With today's technology, it would take a programmer about 2 days with testing, to write a script that would invalidate the code on the event ticket when the room was cancelled, if anyone actually cared to do it.

Unless Disney made the event private for those staying onsite, they can’t stop it. And, if they tie it to a room reservation, which can be canceled with no penalty until 6 days before,, they’d have to refund people the money.

They will never shut out the general public which means they can not stop scalpers….curb, maybe? No matter what, the point was you will never have enough spots unless Disney holds thr even more often.

 

[ILoveMyDVC]

Unless Disney made the event private for those staying onsite, they can’t stop it. And, if they tie it to a room reservation, which can be canceled with no penalty until 6 days before,, they’d have to refund people the money.

They will never shut out the general public which means they can not stop scalpers.

They actually do not have to refund the money if there was a contingency for getting it, the ticket earlier or whatever. We're just used to customer service being better in this area. It could become Draconian in a minute. As long as they print it on the ticket in clear language (yes, attorneys, I know about the famous baseball ticket case , they can do whatever they want. Kind of like how they are able to not refund the tickets in torrential downpours, when the entertainment doesn't perform nd half the attractions shut down once again due to mysterious 'electrical' problems.

Personally, I'd LOVE to see the end to the BS booking of fake rooms. going back to the old Prodigy days when Old Key West was The Vacation Club. These are not related except to demonstrate how long it has bugged me. Somehow the DIS which comes down on people lying and cheating the system all of the time (thankfully), encouraged this with numerous threads on how to do it. Disgusting.

 

[Sandisw]

They actually do not have to refund the money if there was a contingency for getting it, the ticket earlier or whatever. We're just used to customer service being better in this area. It could become Draconian in a minute. As long as they print it on the ticket in clear language (yes, attorneys, I know about the famous baseball ticket case , they can do whatever they want. Kind of like how they are able to not refund the tickets in torrential downpours, when the entertainment doesn't perform nd half the attractions shut down once again due to mysterious 'electrical' problems.

While I don’t agree about refunds, I’ll give you that. General public tickets bought without onsite reservations could still be scalped…meaning, someone onsite gets shut out during early and general and would still see tickets being sold for more,

Again, that is the point…not enough spots…and Disney doesn’t care who goes once a ticket is sold Which is why all tickets are transferable.

 

[gisele2]

Wow , that is disappointing. That is why I bought the Halloween party tickets for WDW as soon as I could. Reselling is an issue.

 

[GoingSince1990]

You can be sure that the Disney accounting people HATE to see that the tickets were so underpriced that they sold out in a frenzy, and I would expect the prices to increase over time which will improve availability as well as Disney’s profits. In the meantime, I would just head over to Stubhub and buy tickets there.

 

[nlharpel]

Not that this will make you feel any better, but even having a D23 membership doesn't really help that much. I've given up on D23 because I have always been shut out of the really neat things they advertise. It really bugged me to pay a membership fee on top of it. (Some of the D23 special events apparently sell out in about a minute or so. )

Anyway, sorry you did not get Oogie Boogie tickets. I haven't seen anything like this year. I hope you get some pixie dust and are able to get last minute tickets at VGC.

I’ve never had luck getting into the special events.