Refuse Mousekeeping = Gift Cards (Good or Bad?)

[ilovetotravel1977]

Okay so the same as it was when they first introduced this. Nice!

 

[MomOfDisneyPrincess]

If nothing else, it allows guests to have their expectations met, right? If they are understaffed and rooms don't get cleaned until late afternoon, guest get upset. However, if they only have to clean the rooms of the guests who actually want and appreciate that service, they may get to all of the rooms and all guests are happy. The ones who declined are happy, as well. That's what I'm getting from this conversation, anyway.

I personally have not declined mousekeeping, because there is value to me to not worry about clean towels/sheets, making the bed and taking out the trash. I am on vacation, after all.

 

[Disneylover99]

Okay so the same as it was when they first introduced this. Nice!

It’s $10 at values and moderates. It started out as $20 per night when it was first introduced at select resorts, but that discount was very brief.

 

[AngiTN]

I’ve worked in hotel management for 13 years. The only reason we would give guests money to decline housekeeping is because it’s less expensive to pay you to opt out than it is to pay a housekeeper to work. People forget even though a housekeeper is making $15/hour, they cost a company way more in insurance, training, uniforms, etc. I can assure you that the housekeepers where I work would rather work and make their hourly wage and maybe a tip than complain about being overworked. When we’re understaffed, which is often, we pay the housekeepers overtime.

We like to stay Deluxe so we can’t opt out, but we stayed at a value last month and we did not decline. In the thousands of dollars spent on a WDW vacation, what’s a $10/night gift card? Why punish a housekeeper who probably barely survives on her wage ($15/hour is not a “good” wage, come on) by taking a room from them, tip or not?

Do what? A guests declining housekeeping at Disney is NOT punishing a housekeeper. They are assigned "for example" 10 rooms a day. A guest not having a room cleaned isn't making that housekeeper clean 9 instead. They still clean 10.

 

[TinkLoverSam]

Housekeeping industry standard is 18 rooms a day (which is less than a 1/2 hour to clean each room) the hotels that I worked in were high end hotels and room attendants were assigned 16 rooms a day (1/2 hour per room) easy enough when it's an occupied room and you aren't changing the bedding, much tighter timeline when it's a checkout room and everything needs to be refreshed. I HATED working on Sundays when you would typically get 14 or 15 check out rooms and 1 occupied room.

The last hotel I worked at offered to have you skip cleaning for a hotel credit which did not "punish" room attendants, it just allowed a hotel that has a hard time recruiting employees for "menial" labour jobs to better distribute their work force.

 

[Wild4Walt]

When I'm on vacation, nothing can replace having the creature comfort of someone else making the bed tidying up. I never decline the mousekeeping for this reason.

 

[KJTex]

I just got back from Swan and Dolphin. They were offering $5 restaurant gift card for each day if you declined. I did not decline, but wish I had as the housekeeping was so poor. They forgot to empty trash, leave us any toilet paper, leave us our 2 waters per day, etc... I asked front desk who to talk to if I had a complaint and they told me there would be a survey when I checked out that I could fill out.

 

[NickC]

In the past, we've always declined house keeping (not for the gift card). However, on this past trip, for whatever reason, we never put the do not disturb sign out. It was actually nice to come back to a clean room. They did a great job and I don't think we will decline service in the future.

 

[Disneyhanna]

We have had great Mousekeeping so far at CSR. We were going to decline for the first time given our short stay (4 nights) but couldn’t find the option in the app and forgot to tell the front desk. Too lazy to call housekeeping late at night, we just decided to keep it. Beds freshly made, fresh towels, replenished toiletries (including shower cap and lotion, love it), and lots of additional k-cups. We used the only decaf and the next day we had three. We tip $2/person/night and I think this helps since the room has been spotless. It is really nice to come back to a freshened up room on vacation.

I have no idea about the staffing situation but I’m sure that declining or not declining is fine. You can’t automate a clean room and I’m guessing a majority do not decline, so I think there is plenty of demand for the job. I would assume/hope that Mousekeepers would get overtime if need be?

 

[Sarahslay]

I always leave a pretty decent sized tip on my check-out day since they have to come in and do so much then. Being a solo traveler when I stay value means I don't use all the towels, hardly make any mess, and the bed hardly looks slept in once I flip the one corner on the sheets back up so they don't do much anyway in my room so why not get a little extra spending money. I know they have plenty of rooms filled with families with small kids requiring a lot more time, having to stop in my room is just one more thing they have to rush to get to, and I'm sure a lot of people don't tip anyway.

 

[clee152]

I’ve worked in hotel management for 13 years. The only reason we would give guests money to decline housekeeping is because it’s less expensive to pay you to opt out than it is to pay a housekeeper to work. People forget even though a housekeeper is making $15/hour, they cost a company way more in insurance, training, uniforms, etc. I can assure you that the housekeepers where I work would rather work and make their hourly wage and maybe a tip than complain about being overworked. When we’re understaffed, which is often, we pay the housekeepers overtime.

We like to stay Deluxe so we can’t opt out, but we stayed at a value last month and we did not decline. In the thousands of dollars spent on a WDW vacation, what’s a $10/night gift card? Why punish a housekeeper who probably barely survives on her wage ($15/hour is not a “good” wage, come on) by taking a room from them, tip or not?

I don't go on vacation to think about anyones economical situation.

 

[evlaina]

I don't go on vacation to think about anyones economical situation.

Cool

 

[Disneypro1]

I don't go on vacation to think about anyones economical situation.

Exactly. It’s like the last thing on my mind. Meaning not at all.

 

[Scubadaddy32]

Basically, it's a matter of $10.00 a day for a nice clean room when I return from a long day at the parks. I'll take that every time!
I'll just skip the Starbucks coffee instead for the same amount. Ha
We are not early risers and forgot to take the "Do not disturb" sign off the door one day and when we walked in, it just wasn't the same feeling.

 

[Sue M]

I don’t know the economics of having or refusing mousekeeping but while on vacation I want maid service. Bottom line $10 or $15/day isn’t going to make or break my vacation. So I’d rather have the nice feeling of coming back to a made up room, even though there’s usually only 2 adults in the room and we aren’t messy.

 

[mr incredibleS1]

I started to complete the early online check-in on the app, but paused at this question. If we do decline the service, I would assume that they won't visit the whole trip, which means no replentishing of soap, coffee pods etc. as well as no emptying of the trash. Going to have to think about this one for a couple of days.

 

[AngiTN]

I started to complete the early online check-in on the app, but paused at this question. If we do decline the service, I would assume that they won't visit the whole trip, which means no replentishing of soap, coffee pods etc. as well as no emptying of the trash. Going to have to think about this one for a couple of days.

Right
But that doesn’t mean you can’t get those things. It just means they don’t automatically bring them to you
You can call and ask or stop at the desk and get whatever you need

 

[Disneylover99]

I started to complete the early online check-in on the app, but paused at this question. If we do decline the service, I would assume that they won't visit the whole trip, which means no replentishing of soap, coffee pods etc. as well as no emptying of the trash. Going to have to think about this one for a couple of days.

I just take out my own trash.

 

[roberthodgson]

We just got back from 10 days trip stayed at all star sports and we tipped $5.00 per night based on what we payed for the trip an extra $50 is the least of our costs.

p

 

[georgina]

I don’t know the economics of having or refusing mousekeeping but while on vacation I want maid service. Bottom line $10 or $15/day isn’t going to make or break my vacation. So I’d rather have the nice feeling of coming back to a made up room, even though there’s usually only 2 adults in the room and we aren’t messy.

Good for you and that is your right. I always declined service BEFORE they offered a gift card for it, just because I don't want it or need it and don't like people in my room. And yes, I did have to deal with intrusive early morning knocks on the door my last stay at Pop, so a creepy woman could come in and look around my room. That is why I rarely stay onsite anymore, except for DVC rentals.