detroitdad
DIS Veteran
- Joined
- Sep 13, 1999
- Messages
- 549
If you have recently sailed on the Fantasy (within the last 6 mos or so) would you recommend your servers? I know there is no guarantee of having the request fulfilled but we do dine in the MDR's and enjoy interacting with our servers.
We are a family of 6 and our children are older 22, 19, 16 and 14. I don't need servers who can show the kids tricks, etc since we are beyond that at this point. I would however love servers that are personable, enthusiastic and will take good care of us throughout the cruise. We are definitely not a high maintenance family, just would like genuine customer service as opposed to just going through the motions. Nothing irritates me more than the "excellent" speech. This will be our 5th cruise. Our first and third cruise server teams were excellent! Our 4th cruise server team was very good. I have absolutely no recollection of our 2nd cruise team other than the main server talking about "excellent" ratings every meal. Since our 2nd cruise, I will always let the server team know on the first evening that if they take good care of us, we will take good care of them and to not even mention the excellent speech. Usually that puts them at ease and they can go about their job without the additional stress of worrying about the rating.
We are a family of 6 and our children are older 22, 19, 16 and 14. I don't need servers who can show the kids tricks, etc since we are beyond that at this point. I would however love servers that are personable, enthusiastic and will take good care of us throughout the cruise. We are definitely not a high maintenance family, just would like genuine customer service as opposed to just going through the motions. Nothing irritates me more than the "excellent" speech. This will be our 5th cruise. Our first and third cruise server teams were excellent! Our 4th cruise server team was very good. I have absolutely no recollection of our 2nd cruise team other than the main server talking about "excellent" ratings every meal. Since our 2nd cruise, I will always let the server team know on the first evening that if they take good care of us, we will take good care of them and to not even mention the excellent speech. Usually that puts them at ease and they can go about their job without the additional stress of worrying about the rating.