This phenomenon, which has gotten worse as Disney’s data gets better, has always bothered me.
I certainly get that it benefits Disney to put less wear and tear on the rides by running them at lower capacity when they can get away with it.
But it still feels like Disney is making guests stand in long lines even on less crowded days primarily just to save the cost of staffing a few extra cast members for the day. That seems incredibly short sighted. God forbid guests have an especially pleasant experience and Disney has to pay a few hundred extra dollars in salary! If the lines are miserable even on low crowd days, a lot of guests will be turned off and won’t come back.