Welcome. Isn't planning a trip to WDW the most wonderful thing?? Okay...
no more park hoppers. Everything is a la carte so to speak. You can get passes that let you do one park each day. Or you can get passes that allow you to hop, that never expire, or that let you add plus options. You can get them in any variation. That way, you get exactly what you need.
I have not used that particular
travel agent. I have used
Dreams Unlimited and love them. They are also a board sponser.
I have used Tiffany Towncar and liked them. Also
Fl Tours, another board sponser is good and I would use them again.
As far as Pop goes, there are a lot of folks that love Pop. You will find good and bad reviews on every single resort. Just goes to show that there is someplace for every taste and budget.
As said earlier....try posting specific questions to the specific board and you will get much more specific info....resort questions to the Resorts board, towncar service over on the Transportation board.
Have a great time planning and keep checking in here...one of the best spots for info on WDW.