questions about DLP (lines, service, CMs, etc.)

disneyholic family

disney on my mind....
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Jan 31, 2002
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ok...so this on again off again trip seems to possibly be on again (for the third week of november)...
so....a few questions..

how are the lines?....do people stay in line or do they try to line jump? Or even just try to push past you (press their chest up to your back...ugh i hate that)...

how are the CMs? ....are they nice?....i'm a huge fan of the WDW CMs.....am i going to be terribly disappointed by the level of service and the number of smiles i encounter?

i was reading some threads on this board about the Disneyland Hotel....i guess that the breakfast buffet is included.....if you stay in castle club (or whatever it's called) do you also eat in the regular breakfast buffet?...or is there a seperate one?...

that's all i can think of right now...
 
I've never had a problem with people line jumping. If you are waiting to be a served at a kiosk I've found that to be a bit of a free for all at times although 3rd week of November the parks will be very quiet anyway.

CM's I've always found to be courteous and friendly.
 
thanks....i hate that free for all thing around food...
i can only imagine what the breakfast buffet must be like......

I see you've stayed at the Newport Bay....it looks really nice, and i was considering it, but i want to be as close as possible to the parks due to the cold weather....
 
Again though with the breakfast buffets, I've never had a problem with people there either. I've always found that where there is an obvious queue then generally everyone respects it, however if you're just trying to get a drink or popcorn etc and there is no obvious queue then it can get quite frustrating.
 

We stayed at NBC in July (first trip to DLP). Although we had some issues with the hotel (did they have to close all the bars and restaurants at one time for maintenance) and the lobby was all ripped up, we really enjoyed the parks. We had no issues with crowds, pushing, buffets or anything else at the parks. I would not stay at NBC but would definitely try the Disneyland Hotel!.

CMs were universally nice and helpful; BUT - and this is a big but - it is NOT Florida. It is not WDW. We had been told by way too many people that "it wasn't as good" but we had a superb time. Even with the jet lag :goodvibes
 
I have been to WDW many times and in general the CMs are more "American" in their Customer Service. By this I mean more effusive with lots of "Have a nice days" and banter. Now i like this, but it is less present in DLP.

This isn't a criticism of either, partly due to cultural differences (in general customer service is far better in America that in Europe IMO).

Having said that though the DLP CMs are very polite and pleasant and I have no complaints at all. Some of the DLP CMs were lots of fun (for example the one in Adventureland who kept pinching my Mickey Hat and running off with it!)
 
The most impressive thing I remember about the DLP CMs was their multi-lingual abilities. No matter what language you spoke, they replied in that language. Since a lot of my (American) friends barely speak English, I was amazed by that.
 
The only time I've found queuing to be a problem is sometimes loads of characters appear and it's a bit of a free-for-all! However there are plenty of organised charcater meets with proper queuing plus there are several different character meals.

Karen is right in that CMs are often not as "American" as those in WDW - but they're not American! We've still had experience of CMs who've gone "the extra mile" and have read about others experiencing the same. Characters tend to be very playful especially in situations when you have more time with them e.g. character meals.

Don't go expecting WDW cos it's not - that's not to say it's not as good but all the Disney parks are different so enjoy it for what it is. Many people on this board have been to WDW too and find many parts of DLP which they prefer - people on here often say that the castle and some of the rides are better than their counterparts in WDW.
 
Breakfast buffet at the hotel is included. We stayed at the Castle Club from 16 to 18 October. Breakfast is in the Castle Club lounge, no there is no queue. There are just a few tables (15 or so) and it is very nice. The characters also come up to the Castle Club. You can only reach the Castle Club with a card for the elevator. Non-alcoholic drinks are free all day (you have to ask for a drink because the staff is very slowly in serving you), there is high tea in the afternoon (delicious) and you get VIP fast passes when staying at the CC (maybe you do not need them in November but we loved them).

The people stayed in line when we were there (in February and October).

Cm's are very friendly.
 
thanks...that was all very helpful information..

i agree that service in europe isn't quite what it is in America...
but having said that, i often am very pleasantly surprised by the service i receive in Europe (and by the same token occassionally disappointed in America when my expectations aren't met -- like in DL/DCA where i thought the service wasn't up to WDW standards)...

how many days do you think we'd need to see everything comfortably in November?......we don't like to rush around, but like to go at a liesurely pace....
i'd also like to visit all the hotels if possible....i would think it's as interesting as when i do that in WDW....
 
L Cratsborn said:
Breakfast buffet at the hotel is included. We stayed at the Castle Club from 16 to 18 October. Breakfast is in the Castle Club lounge, no there is no queue. There are just a few tables (15 or so) and it is very nice. The characters also come up to the Castle Club. You can only reach the Castle Club with a card for the elevator. Non-alcoholic drinks are free all day (you have to ask for a drink because the staff is very slowly in serving you), there is high tea in the afternoon (delicious) and you get VIP fast passes when staying at the CC (maybe you do not need them in November but we loved them).

The people stayed in line when we were there (in February and October).

Cm's are very friendly.

that sounds really nice! thanks for the information..
 
I would say 3 would mean you would have time to spare, in November :)
 
while Paris is burning, we've decided to pass on our trip to France.....
we're going for a week of scuba diving in the coral preserve next week....it's only about a 40 minute flight....
then we'll get to London for a few days around the 14th.....
and that will be it....no French mouse for us.....
 
Shame that this has caused you to change your plans.
Hopefully you'll get another time :)
 
on Thursday the rioting had spread to another 20 neighborhoods....but i haven't heard if they have it under control yet...maybe they managed to put a cap on it last night....

i have to say that when we were in Paris about 5 years ago, when we visited the City Of Science, which is in a very questionable neighborhood, we were extremely uncomfortable as we waited for the metro (my mistake....we should have taken a taxi)....no way would i get anywhere near there now....shame, since it is an amazing place...

as for DLP, we weren't particularly comfortable on the train from Paris either....it wasn't a special DLP train....we found some people who were clearly going to DLP and sat near them.....the rest of the people made me feel less than secure....maybe it's just a cultural thing.....
but with that much unrest (and as of Thursday it had spread quite far), there's just no need to go there right now...
 
Perhaps it is a cultural thing as I've never felt threatened in Paris.
I've happily walked throughout the city even in the early hours of the morning.

On Diane's first visit to Paris I didn't have the courage to tell her that our hotel was in the Pigalle area, which is famous for certain evening activity.
We did not find this intrusive and happily talked to the girls as we went about our sight seeing activities.

As a visitor in any place I think if you are cautious and do not opening display video camera and other electronic gadgetry then you'll probably be ignored.
 
Jason (DH) had to go on a business trip to Bogota in Colombia a few years ago. He was staying in a hotel literally opposite the building where he was working and had to get a taxi there and back because of the threat of being kidnapped. That's intimidating!
 
Joanne UK said:
Jason (DH) had to go on a business trip to Bogota in Colombia a few years ago. He was staying in a hotel literally opposite the building where he was working and had to get a taxi there and back because of the threat of being kidnapped. That's intimidating!


we had to do the same thing on a business trip in Johanessburg South Africa.......had to take a taxi from our hotel across the street to the company we were visiting, and back again....it's frightfully dangerous there...

however as scary as Joburg is, i'd take it over Columbia any day...if my company made me go there, i'd quit.....
 
this is from the BBC website (if you go to the website, there's a map http://news.bbc.co.uk/1/hi/world/europe/4405620.stm ):

French riots spread beyond Paris

The violence that has wracked Paris suburbs over the past week has spread to new areas and outside the French capital for the first time.
Youths burned buildings and more than 500 vehicles in the eighth consecutive night of rioting. Nearly 80 arrests were made in Paris.

Cars were torched in the eastern city of Dijon, and sporadic unrest broke out in southern and western France.

The unrest was sparked by the deaths of two teenagers of African origin.

Prime Minister Dominique de Villepin has pledged to restore order following criticism of the government's failure to end violence.

Thursday night's incidents occurred in several towns to the north-east and west of the capital, including Aulnay-sous-Bois.

Most of the attacks took place in the largely immigrant area of Seine-Saint-Denis, where about 1,300 police had been deployed.

Gangs of attackers

As on previous nights, gangs of youths armed with bricks and sticks roamed the streets of housing estates. The situation had calmed down at dawn.

In the reported overnight incidents:

--A 56-year-old disabled bus passenger suffers severe burns when a Molotov cocktail is thrown on board in the northern Sevran suburb

--Shots are fired at riot police in various parts of Paris, slightly wounding five officers, police say

--Nicolas Sarkozy has come under fire for his handling of the unrest

--A group of officers is targeted near a synagogue in the Seine-Saint-Denis area of Stains, where a primary school is partially burned

--Police say 519 vehicles were burned and 78 people held in the Paris region, in the worst night of riots so far

--More than 100 firefighters fight a blaze at a carpet warehouse in Aulnay-sous-Bois; another warehouse is also set alight in Le Blanc Mesnil area

--Twenty-seven buses are burned at Trappes depot in Yvelines, west of Paris
Outside Paris, as well as the cars set alight in Dijon, unrest flared in the Rouen area of Normandy and in the Bouches-du-Rhone region near Marseilles in the south.

The unrest began after teenagers Bouna Traore, aged 15, and Zyed Benna, 17, were accidentally electrocuted at an electricity sub-station in Clichy-sous-Bois.

Local people say they were fleeing police - a claim the authorities deny. Inquiries are under way.

'Troublemakers'

Amid reports of a cabinet split on the handling of the riots, Mr de Villepin has held talks with Interior Minister Nicolas Sarkozy and other ministers, as well as MPs and mayors from affected towns.

Mr Sarkozy had earlier sparked some criticism with hardline comments saying the government would not allow "troublemakers, a bunch of hoodlums, think they can do whatever they want".

The areas affected are poor, largely immigrant communities with high levels of unemployment.

Muslim leaders have urged politicians to show respect for immigrant communities.

Minister for Social Cohesion Jean-Louis Borloo said France had to acknowledge its failure to deal with anger simmering in poor suburbs for decades.

MAP:
PARIS RIOTS

Clichy-sous-Bois: Two teenagers die in electricity sub-station on 27 October. Successive nights of rioting follow rumours they were fleeing police. A number of people arrested or injured.
Aulnay-sous-Bois: A flashpoint after violence spread from Clichy. Shots fired at police and cars and shops set ablaze. Further trouble in eight nearby suburbs, with more shots fired at police.
Elsewhere in Paris: Reports of incidents in towns in the suburban departments of the Val-d'Oise, Seine-et-Marne and Yvelines. Reports of petrol bombs thrown at a police station in the Hauts-de-Seine.
Elsewhere in France: Cars torched in the eastern city of Dijon. Sporadic trouble reported in areas close to Rouen and Marseilles.
 












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