Sorry to hear about Winnie.
I don't know what is normal, but when Lucy was put to sleep, the vets office said there would be no charge to cremate her. I don't know if this is because we had just spent alot of $ on her in the last 2.5 mths. BUT, if we wanted her cremated alone, then we would have to pay for that. That's the way we went. They arranged it all.
The vets office called when they had her ashes back. One of the girls there even had some last photos of Lucy that were taken a few times she had to stay over. When I picked up Lucy's ashes, they were in a blastic bag inside a black ceramic urn. We then found a lovely couple online who makes pet urns with painted portraits. The husband makes the beautiful oak boxes & the wife paints the portrait of your pet on the urn from photos you provide - with name & dates if you wish.
http://adirondackpeturns.com/ Once we received this wooden urn, we moved the plastic bag of ashes into it. We added a letter we wrote to Lucy, along with a few of her favorite toys. The urn is in our bedroom.
Lucy's urn (photo by the painter on their website):
http://adirondackpeturns.com/memorials/lucy2.jpg
Photo she worked from (I sent her 3 photos total to show fur & eye color):
http://albums.photo.epson.com/j/ViewPhoto?u=4002141&a=30071057&p=60265157
Photo I took when we got the urn:
http://albums.photo.epson.com/j/ViewPhoto?u=4002141&a=30071057&p=60263420
Sadly, our vets office has closed since then. We have transferred Splash to their sister office. Splash is 19. While this office is just as great (& everyone knows us & Splash by name already), I'm not sure what to expect about cremating procedures & costs when the times comes. We will be getting another painted urn like Lucy's. Although the thought of "collecting" these kinds weirds me out. Someday, perhaps they will be buried together somewhere nice.