Question: Book cruise with points, now canceled

Tigger2ntinkerbell

DIS Veteran
Joined
Sep 12, 2002
Messages
1,867
I understand that if you use points for Disney Cruise and Disney cancels it.
It goes into reservation points for Disney collections but which one?
Concierge Collection or World Collection - RCI??
 
Not RCI. Definitely Concierge and I believe World as well.

Right now, though, they seem to be doing something different for canceled cruises, outside normal policy. I’d check the newest notice on members website.
 
I understand that if you use points for Disney Cruise and Disney cancels it.
It goes into reservation points for Disney collections but which one?
Disney Collection is Adventures by Disney, Disney Cruise Line and many non-DVC Disney Resorts.
Reservation Points can also be used for Concierge Collection Reservations.

Reservation Points can't be used for an RCI (World Collection) Reservation.
 

Thank you. I never use or look at so had no idea RCI and World were the same! Lol
 
Where on the member website would I find any new (or existing) policy on Reservation Points. My cruise, paid with points, was cancelled. Specifically, I need to know deadline for using those points.
 
Where on the member website would I find any new (or existing) policy on Reservation Points. My cruise, paid with points, was cancelled. Specifically, I need to know deadline for using those points.

Click at the top on info about closures. It will give you the current info.

it also may be easier to call MS
 















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