I have never had a problem with bell services moving the bags between resorts or storing them when moving from a studio to a one bedroom, but once when my mother was with us she was moving to the All Star Sports resort to stay with my brother's family for a few more days they did lose her luggage in transit for 2 days but did finally find them. She did get a giftcard out of the deal to buy clothes to wear while she was waiting for her luggage, but it was an inconvenience of not having her regular toiletries to use. A few problems happen every once in a while, but I think that overall the bell services are great. The best was at the Cabins at Fort Wilderness. The bell service person came right to the cabin with a van and picked up the luggage. Because they do not get too many requests to have luggage moved there, he was taking it right over to Boardwalk Villas where we were transfering to. He offered me a ride over to the resort to check it. It was wonderful, as I got to check in early without transfering busses somewhere and got back to enjoying the park really quick.